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Residence Brussels South, St. Genesius-Rode

3.5 stars
Chaussée De Waterloo 212St. Genesius-Rode1640Belgium, 800-491-6126
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Good3.6 / 5
Value
Best value for money
Service
Service could be improved
Breakfast
Breakfast can be improved
172See all 172 Hotels.com reviews
From 115 reviewsTripAdvisor Traveller Rating

Residence Brussels South, St. Genesius-Rode

Hotel Info: 866-539-8117

from $74
  • Suite
  • Suite
  • Family Room
  • Comfort Twin Room
  • Basic Double Room
  • Comfort Double Room
  • Standard Quadruple Room
  • Suite
  • Executive Double Room
  • Basic Twin Room
  • Executive Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-8:00 PM
  • Check-out time is 10:00 AM
  • Express check-out
The front desk is open during the following times:
  • Monday - Friday: 8 AM - 10 AM
  • Monday - Friday: 4 PM - 8 PM
The front desk hours vary at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. This hotel's reception is open:
  • Monday - Friday: 8 AM - 10 AM and 4 PM - 8 PM
  • Saturday: 9:30 AM - 11 AM
  • Guests arriving outside of these hours should contact the office using the contact information on the booking confirmation.
    This property offers express check-in for guests arriving after 4 PM on Saturdays and after 3 PM on Sundays. For more details, please contact the office using the information on the reservation confirmation received after booking

    Required at check in

    • Credit card deposit required

    • Government-issued photo ID required

    Travelling with others

    Pets

    • Pets allowed (dogs and cats only) *

    • 1 per room

    Internet

    • Free WiFi in public areas

    • Free WiFi in rooms

    Transportation

    Parking

    • Free self parking

    Other information

    • Smoke-free property

    Also known as

    • Residence Brussels South
    • Residence Brussels South Hotel
    • Residence Brussels South Hotel St. Genesius-rode
    • Residence Brussels South St. Genesius-rode

    Policies

    Please note that WiFi is complimentary for up to 400 MB per day. Fees apply for additional usage. For more details, please contact the office using the information on the reservation confirmation received after booking.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 1 years of age.
    • Resort fee: EUR 3.00 per person, per night

    Optional extras

    Early check-in can be arranged for an extra charge of EUR 20

    Late check-out can be arranged for an extra charge of EUR 25

    Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

    Cribs/Infant beds are available for EUR 7 per night

    Pets are allowed for an extra charge of EUR 10 per pet, per night

    In the hotel

    Food and drink
    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    Things to do
    • Sauna
    • Golfing nearby
    • Hiking/biking trails nearby
    Working away
    • Conference space
    Services
    • Concierge services
    • Tours/ticket assistance
    • Multilingual staff
    Facilities
    • Number of buildings/towers - 1
    • Garden
    • Terrace

    In the room

    Home comforts
    • Coffee/tea maker
    • Iron/ironing board
    Things to enjoy
    • Separate dining area
    • Separate living room
    • Separate sitting area
    Freshen up
    • Private bathroom
    • Bathtub or shower
    • Hair dryer
    Be entertained
    • TV
    • Cable TV channels
    Stay connected
    • Desk
    • Free WiFi
    Food and drink
    • Refrigerator
    • Microwave
    More
    • Weekly housekeeping provided

    Special features

    Dining

    Xin - This theme restaurant serves breakfast, lunch, and dinner.

    Residence Brussels South, St. Genesius-Rode’s small print

    Also known as

    • Residence Brussels South
    • Residence Brussels South Hotel
    • Residence Brussels South Hotel St. Genesius-rode
    • Residence Brussels South St. Genesius-rode

    Policies

    Please note that WiFi is complimentary for up to 400 MB per day. Fees apply for additional usage. For more details, please contact the office using the information on the reservation confirmation received after booking.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 1 years of age.
    • Resort fee: EUR 3.00 per person, per night

    Optional extras

    Early check-in can be arranged for an extra charge of EUR 20

    Late check-out can be arranged for an extra charge of EUR 25

    Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

    Cribs/Infant beds are available for EUR 7 per night

    Pets are allowed for an extra charge of EUR 10 per pet, per night

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    Recent reviews

    Good 3.6 /5 from 172 reviews

    Residence Brussels South, St. Genesius-Rode
    Excellent4.0 / 5
    exceptional value for money
    Paid for better than average room. It was worth it. While dated it was large and comfortable.
    2 night romance trip
    Residence Brussels South, St. Genesius-Rode
    Excellent4.0 / 5
    It's OK
    Spacious accommodations, clean. The comfort of the beds is "adequate" without superlatives. The upper floor is by far the best, rooms are large, equipped with a complete kitchen fully supplied with utensils, dishes, forks, knifes, glasses, etc ... Lower floors bear a potent nauseabond smell. Desk staff is anything but friendly : Reporting trouble with the self-keyed in apparatus (you have to pinch a special code yourself in matter to access the hotel) to enter the lobby, I was replied there was no problem at all, and if problem there was, it must have been me! Very rude and unprofessional, as other persons experienced the same difficulties we did. Rating = Minus +
    4 night trip with friends
    Residence Brussels South, St. Genesius-Rode
    Outstanding5.0 / 5
    Two nights at the Auberge Residence Brussels South
    The apart hotel is actually to the south of Brussels in St. Genesius-Rode, which is just to the north of Waterloo. It was fine, but we arrived on a Monday night and the restaurant was closed. We didn't feel like going out anymore as it was pouring with rain and we couldn't see any other restaurants that were close by. Luckily, we had some bread, cheese and chocolate over from our self catering holiday so we picniced on that in our hotel room. We booked a basic room, which was OK, but if we stay there again we'll go for a more upmarket room, where you get a full sized fridge and a plusher room.
    2 night romance trip
    Residence Brussels South, St. Genesius-Rode
    Outstanding5.0 / 5
    Value for money
    Very relaxing stay nice room clean comfortable Tea making facilities fridge microwave oven Close to shops and restaurants including a British fish and chip shop Would stay again
    1 night business trip
    Residence Brussels South, St. Genesius-Rode
    Excellent4.0 / 5
    Difficult to find the location
    This hotel itself was fairly good but it was very difficult to find. Although my navigator was not up to date, I found there is another hotel with the same address; the same road number, the same house number, and even the same postal code. And I found this hotel is located in a different village. This fact was not warned beforehand by the hotel. And there was no response to my call and e-mail except an pre-recorded voice, which I don't know is because it was Saturday night. Due to this, I and my family barely checked in far after midnight.
    1 night family trip

    See all reviews

    Residence Brussels South, St. Genesius-Rode

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