All hotels in Batam, Indonesia
1 room, 2 adults
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Pacific Palace Hotel, Batam

3.5 stars
JL Duyung Sei JodohBatamBatam Island29432Indonesia, ‏800-491-6126
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Good3.6 / 5
  • The rooms are spacious very near to ferry terminal by car within.3 mins but nothing much…Mar 28, 2016
  • had a wonderful stay. the massage was great. went two times. easy to locate from harbour…Dec 28, 2015
28See all 28 Hotels.com reviews
From 153 reviewsTripAdvisor Traveller Rating

Pacific Palace Hotel, Batam

Hotel Info: 866-539-8117

from $52
  • Standard Room, 1 Queen Bed
  • Twin Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free ferry terminal shuttle *

Also known as

  • Hotel Pacific Palace
  • Pacific Palace
  • Pacific Palace Batam
  • Pacific Palace Hotel
  • Pacific Palace Hotel Batam

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

In the hotel

Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Health club
  • Full-service spa
  • Number of spa tubs - 2
  • Nightclub
  • Steam room
Working away
  • Business center
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adorabella Massage. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Athenas Restaurant - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Neptune Lounge - Onsite lobby lounge.

Golden Palace - This restaurant serves lunch and dinner.

Pacific Palace Hotel, Batam’s small print

Also known as

  • Hotel Pacific Palace
  • Pacific Palace
  • Pacific Palace Batam
  • Pacific Palace Hotel
  • Pacific Palace Hotel Batam

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 28 reviews

Pacific Palace Hotel, Batam
Excellent4.0 / 5
A bit noisy from the club music and the toilet hv a fish smell
2 night romance trip
Pacific Palace Hotel, Batam
Excellent4.0 / 5
Value for money stay.
Everything was fine except the swimming pool water is milky and has a salty taste. Could not find the indoor swimming pool as mentioned in the hotel website. Ask the hotel staff but direct me to the outdoor pool. :( Overall the hotel is nice for short stay.
2 night trip with friends
Pacific Palace Hotel, Batam
Good3.0 / 5
Good stay...
My stay was peaceful. Had a great stay despite a rundown hotel but overall its awesome.
1 night business trip
Pacific Palace Hotel, Batam
Poor1.0 / 5
Poor
Condition of hotel looks very rundown
1 night trip with friends
Pacific Palace Hotel, Batam
Good3.0 / 5
Clean Room.
Room was cleaned and spacious but hotel was a little rundown. Room was not readily for check-in by check-in time. The breakfast was below average.
1 night romance trip

See all reviews

Pacific Palace Hotel, Batam

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