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Brookside Resort by FairBridge, Gatlinburg

2.5 stars2.5 stars
463 E ParkwayGatlinburgTN37738United States of America
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Good3.4 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Vibe
Vibe is not too good
472See all 472 Hotels.com reviews
From 930 reviewsTripAdvisor Traveller Rating

Brookside Resort by FairBridge, Gatlinburg

from $42
  • Honeymoon Suite
  • Standard Room, 1 King Bed (Creek Side)
  • Riverside Room - 2 Double Beds
  • Riverside Deluxe 2-Queen Beds with Fireplace
  • Riverside Deluxe King with Fireplace

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Sunday - Thursday: 8 AM - midnight
  • Friday - Saturday: 6 AM - 6 AM
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle within 0.1 mi *

Other information

  • Smoke-free property

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for USD 10.00 per night

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Children's pool
Working away
  • Conference space
  • Conference space size (feet) - 4000
  • Conference space size (meters) - 372
  • Conference center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Basketball on site
  • Fishing on site
  • Playground on site
  • Volleyball on site

Nearby

  • Free bicycles nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby

Brookside Resort by FairBridge, Gatlinburg’s small print

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for USD 10.00 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 472 reviews

Brookside Resort by FairBridge, Gatlinburg
Excellent4.0 / 5
No fire place
it was pleasant
3 night trip
Brookside Resort by FairBridge, Gatlinburg
Fair2.0 / 5
Very disappointed
No Wifi in my room or souround, just at the lobby. Breakfast buffet? Don't even dream about that. Just had a cup of coffee. First day of the year I couldn't take a hot shower. No hot water. I complain about it at check out and the lady very kind gave me a $25 discount.
1 night family trip
Brookside Resort by FairBridge, Gatlinburg
Good3.0 / 5
It was spooky by the creek side rooms with strange animal noises outside which scared me so much I couldn't sleep, otherwise it was fine.
2 night trip
Brookside Resort by FairBridge, Gatlinburg
Good3.0 / 5
We stay 2 night after Christmas, Overall of the stay was not bad it convenience to visit Great Smokey Mountain National park, impression of the hotel is outdated it seems to be our room were renovated partially ( not full renovated) Bathroom was very clean and new but not in the room. had poor light fixture and was really dark so you were unable to see if clean or not clean. also it really smelled ... free breakfast home made biscuit and gravy was delicious.
2 night family trip
Brookside Resort by FairBridge, Gatlinburg
Good3.0 / 5
Had a fought time with the reservation with both Hotels.com and the hotel but we got it resolved. The room was clean and was very convenient for what we needed.
2 night romance trip

See all reviews

Brookside Resort by FairBridge, Gatlinburg

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