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Brookside Resort by FairBridge, Gatlinburg

2.5-star2.5 stars
463 E ParkwayGatlinburgTN37738United States of America

Mountain hotel with 2 outdoor pools, near Ripley's Aquarium of the Smokies
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Good7.0
Location
Great location
Pool
Great pool
Service
Fantastic service
Food
Food could be better
429See all 429 Hotels.com reviews
From 1,222 reviewsTripAdvisor Traveller Rating

Brookside Resort by FairBridge, Gatlinburg

from $67
  • Riverside Deluxe 2-Queen Beds with Fireplace
  • Riverside Deluxe King with Fireplace
  • Riverside Room - 2 Double Beds
  • Honeymoon Suite
  • Standard Room, 1 King Bed (Creek Side)

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Sunday - Thursday: 8 AM - midnight
  • Friday - Saturday: 6 AM - 6 AM
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle within 0.1 mi *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Children's pool
Working away
  • Conference space
  • Conference space size (feet) - 4000
  • Conference space size (meters) - 372
  • Conference center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Brookside Resort by FairBridge, Gatlinburg’s small print

Also known as

  • Brookside FairBridge
  • Brookside FairBridge Gatlinburg
  • Brookside Resort FairBridge
  • Brookside Resort FairBridge Gatlinburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.0 per day

Cribs/Infant beds are available for USD 10.0 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Brookside Resort by FairBridge, Gatlinburg

Landmarks

  • Heart of Gatlinburg
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Salt and Pepper Shaker Museum - 2 min walk
  • Cooter's Place - 9 min walk
  • Sweet Fanny Adams Theatre - 10 min walk
  • Cupids Chapel of Love - 11 min walk
  • Rafting in the Smokies - 13 min walk
  • Mountain Mall - 14 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 65 min drive
  • Free self parking
  • Free RV, bus, and truck parking
  • Area shuttle (surcharge)

Recent reviews

Good 7.0 From 429 reviews

Brookside Resort by FairBridge, Gatlinburg
Good6.0
Fine hotel overall, breakfast is aweful
It's a fine hotel overall for this price. We liked the river in the back. The room I stayed was clean but did not have a hair dryer. Breakfast was awful. The gravy tasted really bad, even they did not black pepper in it. No breakfast sausage or any meat at all. Orange juice was something like Tan with water. Coffee was bad.
David, us1 night trip
Brookside Resort by FairBridge, Gatlinburg
Poor2.0
The room was clean but very dark and the tv was very small. We left a day early it was just awful.
lori, us4 night trip
Brookside Resort by FairBridge, Gatlinburg
Good6.0
Alright but a few complaints
Hotel was alright, busy outdated. We stayed multiple nights and the fire place was a nice touch except you only get one small bundle of wood which contained four pieces. Definitely not enough for multiple nights. If you wanted more you had to buy it. Bed was not comfortable. Nice little view of the creek from the balcony. Breakfast was good and the women at the front desk were very nice.
William, us2 night trip
Brookside Resort by FairBridge, Gatlinburg
Exceptional10.0
Great customer service, very clean, small tv in ro
Richard, us2 night trip
Brookside Resort by FairBridge, Gatlinburg
Very Good8.0
Nice place to get away from it all.
Older room, but with character. Cute sink cabinet in bathroom made of wood with rock sink on top. High metal table with two high metal chairs and one comfortable chair in room. Room with balcony overlooking creek, which is nice, and fireplace in room. TV Guide in room did not match channels and no guide on TV, so only option was to channel surf. Wi-Fi was touchy.
Linda, us2 night trip

See all reviews

Brookside Resort by FairBridge, Gatlinburg

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