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1 room, 2 adults

ITC Grand Chola, a Luxury Collection Hotel, Chennai

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Beach nearby
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032, India

Luxury hotel with spa, near Indian Institute of Technology Madras
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free cribs/infant beds
    • Beach nearby
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • 첸나이 지역 특성상 매우 습하고 축축하였음. 7성급 호텔로 그래도 기대를 하였으나, 근방 라마다, 쉐라톤과 큰 차이점을 모르겠음Mar 11, 2021
  • The property is grand as the name suggests. The rooms are luxurious and staff is very…Feb 15, 2021

ITC Grand Chola, a Luxury Collection Hotel, Chennai

from $53
  • Room (ITC One)
  • Suite, 1 Bedroom, Non Smoking, City View (Chola Suite, North Wing)
  • House, 1 Double Bed, City View
  • Executive Room, Non Smoking (East Wing)
  • Apartment, 1 Bedroom, Non Smoking, City View
  • Room, Tower
  • Apartment, 2 Bedrooms, Non Smoking, City View

What’s around ITC Grand Chola, a Luxury Collection Hotel, Chennai

Landmarks

  • In Guindy
  • Old Mahabalipuram Road - 36 min walk
  • Chennai Snake Park - 15 min walk
  • Guindy Race Course - 15 min walk
  • Anna University - 27 min walk
  • Phoenix Market City - 37 min walk
  • Anna Centenary Library - 41 min walk
  • Chennai Trade Centre - 2.6 mi / 4.2 km

Getting around

  • Chennai International Airport (MAA) - 18 min drive
  • Chennai Guindy Station - 10 min walk
  • Chennai Saidapet Station - 25 min walk
  • Chennai St. Thomas Mount Station - 4 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please note that PAN and Aadhar cards are not accepted as identification at this property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • 10 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Number of outdoor pools - 5
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Steam room
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Lever door handles
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp has 12 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Avartana - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required.

Cafe Mercara Express - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.

Peshawri - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Ottimo - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Pan Asian - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

ITC Grand Chola, a Luxury Collection Hotel, Chennai’s small print

Also known as

  • Chennai Grand Chola
  • ITC Grand Chola
  • ITC Grand Chola Luxury Collection Hotel Chennai
  • ITC Grand Chola Luxury Collection Hotel
  • ITC Grand Chola Luxury Collection Chennai
  • ITC Grand Chola Luxury Collection
  • ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
  • ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai
  • Chola ITC
  • ITC Chennai Grand Chola
  • ITC Chola
  • ITC Chola Hotel
  • ITC Chola Hotel Chennai Grand
  • ITC Grand Chola Chennai
  • ITC Grand Chola Chennai Hotel
  • ITC Grand Chola Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 2000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 3108 per vehicle (roundtrip)

WiFi is available in guestrooms for INR 299 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ITC Grand Chola, a Luxury Collection Hotel, Chennai

  • Does ITC Grand Chola, a Luxury Collection Hotel, Chennai offer free cancellation for a full refund?
    Yes, ITC Grand Chola, a Luxury Collection Hotel, Chennai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
    Yes, there's free self and valet parking.
  • Is there a pool at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near ITC Grand Chola, a Luxury Collection Hotel, Chennai?
    Yes, there are 10 onsite restaurants, featuring alfresco dining and Indian cuisine. Nearby restaurants include The Flying Elephant (7-min walk), Palmshore Restaurant Ashok Nagar (2.7 mi), and Hotchips (3.2 mi).
  • Is airport shuttle service offered by ITC Grand Chola, a Luxury Collection Hotel, Chennai?
    Yes, an airport shuttle is available. The charge is INR 3108 per vehicle roundtrip.
  • What is there to do at ITC Grand Chola, a Luxury Collection Hotel, Chennai and nearby?
    Onsite recreation at ITC Grand Chola, a Luxury Collection Hotel, Chennai includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. ITC Grand Chola, a Luxury Collection Hotel, Chennai also has 4 bars and a 24-hour health club, as well as a sauna.

Recent reviews

Fabulous 8.8 From 193 reviews

Poor 2.0
Zero Safety, Rude Staff, Bad food.
This was my first stay with ITC, and I will make sure that this would be my last. From the moment we reached there, it was painfully clear that this company does not take customer experience seriously. 1. Despite prior information about exact check in time, they made us wait 1.5 hours to get the room. Apprently “cleaning” was goingon for that long 2. The room was dusty it triggered my allergies and continued to sneeze for my 2 day stay there 3. The staff in parking was extremely rude and pestered us to park the car a certain way, depaite being well within the parling spot. Apprently it is hotel policy to park the car such that it faces “front”. And their idea to ensure this insane policy is not by offering to do it themselves, bit by harassing paying guests to do so themselves 3. Afte this episode we went to the front desk to seek an explanation and intervene to get some help, the represntativesaid “Sir, I cant argue with a guard, please ignore.” 4. There was no checking and no scanning of my bags while going in and out of the property. The hotel staff was busy running multi -100 people wedding events and was too busy to takw basic safety precautions 5. Breakfast buffet was served not in a restaurant but in a banquet hall with 250 people roaming anout without a mask and completely clueless staff. 6. Food was terrible cold and stale even when we ordered room servic At this point I have no idea why they are rated as 5 star. Terrible terrible experience.
Akanksha, us2 night family trip
Poor 2.0
Not a good service Things were stolen from room Staff was very rude No compensation provided on stolen items
us15 night family trip
Exceptional 10.0
Excellent Stay
Excellent hotel. The staff went above and beyond to help with things. Food options were very good at the restaurants. We stayed at one of the apartments and it was spacious and functional. I highly recommend this hotel
Senthuran, us3 night trip
Exceptional 10.0
Friendly staff who followed all guidelines amongst pandemic. Would recommend this place in a heartbeat.
Vin, us1 night family trip
Very Good 8.0
Best Lavish Luxury !
Booked Towers Room. It was pleasant trip after pandemic lock down. Hotels did excellent social distancing and COVID protocol. Need to appreciate the Hotel team for providing confidence to the guest. Large King size bed fair enough for a couple with a small kid. Hotel is so green that no plastic based consumables. Wood and paper based consumables on demand basis is excellent way towards green. Dinner and Lunch will be boring if you opt for all inclusive meals booking. Same welcome menu for lunch and dinner for all 3 days.
Karthikraja, us2 night family trip
Exceptional 10.0
Such a stunning hotel with spectacular staff! They did an awesome job adhering to safety precautions in light of Covid and we felt comfortable and safe throughout our stay. We really enjoyed our stay and will definitely be back. Highly recommended!
Jency, us2 night family trip
Good 6.0
Property is not very comfort room to lift is distance..gym has no ntrainer.. when i was the gym..Amenities call service staff to get it.
us1 night business trip
Exceptional 10.0
Business trip in Chennai
ITC Chennai is a grand hotel with even grander dining options, centrally located and easy commute to airport. The gym and pool area are very good if you like spending time in these locations. Only draw back was that you cannot really walk anywhere from the hotel as you exit the premises onto a busy road.
Duncan, us5 night business trip
Exceptional 10.0
Amazing. Triple amazing. Great service all around. 9 different outlets. Free high tea from 3 to 5. Amazing happy hour from 6 to 8 pm. We tried as many outlets as possible. I think we only miss the chocolate shop. They were all top quality Then there was the free upgrade. Amazing Great place for meetings
us1 night business trip
Exceptional 10.0
Grand facility and comfortable rooms, satisfactory food
us1 night romance trip

ITC Grand Chola, a Luxury Collection Hotel, Chennai