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Gaya Island Resort

Photo gallery for Gaya Island Resort

Exterior
Restaurant
Terrace/patio
Kinabalu Villa | Premium bedding, pillow-top beds, minibar, in-room safe
Restaurant

Overview of Gaya Island Resort

Gaya Island Resort

5.0 star property
Beachfront resort in Gaya Island with private beach, spa
8.8 out of 10 Fabulous
8.8/10 Fabulous

426 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Gym
Map
Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Gaya Island, Sabah, 88000
Main amenities
  • Daily housekeeping
  • On the beach
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness centre
  • Beach bar
  • Pool bar
  • Bar/lounge
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Separate bath and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 6.5 miles/10.4 km
  • Airport shuttle (surcharge)

Restaurants

  • Sushi Tei
  • Fatt Kee Seafood Restaurant
  • Sushi Zanmai
  • Starbucks
  • New WK Dining 新旺角
Map

About this property

Gaya Island Resort

Gaya Island Resort offers a private beach where you can sip a drink at the beach bar, plus you'll have access to on-site snorkelling. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Feast Village serves breakfast, lunch and dinner. Other highlights at this luxurious resort include a poolside bar, a 24-hour fitness centre and a garden. Fellow travellers say great things about the helpful staff and beach location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 121 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
  • This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to Gaya Lounge, Jesselton Point Jetty
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 10 AM; Noon; 2 PM; 4 PM and 6 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 11 AM; 1 PM; 3 PM; 5 PM and 6:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charter are MYR 500 between 7 AM-9 PM, and MYR 700 between 9 PM-7 AM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Beach bar
  • Poolside bar

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • On the beach
  • Yoga classes
  • Snorkelling
  • Private beach nearby
  • Golfing nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • Garden
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • No lift (single-level property)
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Dining

Feast Village – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Fishermans Cove – This restaurant specialises in seafood and only serves dinner. Reservations are required.
Pool Bar and Lounge – This poolside family restaurant serves lunch and dinner. A children's menu is available.
Tavajun Bay – This beachfront restaurant only serves lunch. A children's menu is available.
Omakase – This restaurant specialises in Japanese cuisine and only serves dinner.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: MYR 35 per person, per night. This fee does not apply to children under 1 year of age.
  • Boat transfer per adult: MYR 160 (return)
  • Boat transfer per child: MYR 80 (return), from 2 to 11 years old

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 140 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 2 costs MYR 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Gaya Island Resort
Resort Gaya Island
Gaya Island Resort Malaysia/Pulau Gaya
Gaya MalaysiaPulau Gaya

Frequently asked questions

Does Gaya Island Resort offer free cancellation for a full refund?
Yes, Gaya Island Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gaya Island Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Gaya Island Resort?
Yes, there's an outdoor pool.
Are pets allowed at Gaya Island Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Gaya Island Resort?
Sorry, there's no on-site parking at Gaya Island Resort.
Is an airport shuttle service offered by Gaya Island Resort?
Yes, an airport shuttle is available from 7:30 AM to 9:30 PM on request. The charge is MYR 140 per vehicle one-way.
What are the check-in and check-out times at Gaya Island Resort?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Gaya Island Resort and nearby?
Have fun during the warmer months with activities such as snorkelling. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Gaya Island Resort also has a 24-hour fitness centre and a garden.
Does Gaya Island Resort have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Gaya Island Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Gaya Island Resort like?
Gaya Island Resort is a short 2-minute walk from Sapi Island and 16 minutes' walk from Tunku Abdul Rahman Park. Travellers recommend the resort for its quiet location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Villa was nice and spacious. Service was excellent. Food needs to improve
Samantha, Li Cheng, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Gaya Island Retreat
My family and I stayed at GIR for 2 nights and had a great time. The rooms were enormous (complete with separate areas for walk in robes, bathtub, shower, toilet). Room amenities were excellent, with bug spray and ointment for insect bites. Our rooms had fantastic views across the sea to Mt Kinabalu, beautiful to watch the sunrise every morning. The staff were all very friendly and attentive to our needs. We will absolutely be back again. Thank your GIR for a great time!
Yen Ying, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating.
1-night romance trip
Verified Expedia guest review

8/10 Very good

suggest book activity or dinner reservation early, before arrive as not many slots
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved almost everything. The property and rooms were spectacular. pool was beautiful and the food was fantastic. The only thing I didn't absolutely love - mattress softness, having to rent watersports equipment rather than it being included
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and staff. A very relaxing island escape.
Alice, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The water was clear and beautiful, the staff was extremely welcoming, and the experience was overall very relaxing.
4-night romance trip
Verified Expedia guest review