On check-in, my room was not fully serviced and was without soap and toilet paper for two days. The room constantly smelled of smoke, despite being a non-smoking room. No one was ever at the front desk to ask how to get some so had to borrow supplies from a friends hotel. There was a constant leak from the shower head in my room that could be heard throughout the night, making it difficult to sleep. And there was no free wifi as advertised, and if there was, there were no directions in the room on how to access any of it. Also noise travels very easily through walls and doors that guests who were up very early in the morning could be heard and were very inconsiderate of other guests who might be sleeping. Overall, this is possibly one of the worst motels that I have stayed in.