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Splendid Star Suite Hotel, Hanoi

3.5-star3.5 stars
28 Au Trieu Street, Hoan Kiem DistrictHanoi10000VietnamGreat location! See map

Art Deco hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi
Superb9.2
Service
Fantastic service
Location
Great location
WiFi
Good internet service
Amenities
Amenities are not the best
575See all 575 Hotels.com reviews
From 761 reviewsTripAdvisor Traveller Rating

Splendid Star Suite Hotel, Hanoi

from $42
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Family Room, 2 Double Beds
  • Standard Room, 1 Double or 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Spa services on site
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Splendid Star Suite Hotel, Hanoi’s small print

Also known as

  • Splendid Star
  • Splendid Star Hotel
  • Splendid Star Suite
  • Splendid Star Suite Hanoi
  • Splendid Star Suite Hotel
  • Splendid Star Suite Hotel Hanoi
  • Suite Star Hotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for VND 342000 per night

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Splendid Star Suite Hotel, Hanoi

Top spots nearby

Recommended by this property

  • St. Joseph Cathedral (0-minute walk)
  • Ly Trieu Quoc Su Pagoda (2-minute walk)
  • Hang Da Market (3-minute walk)
  • Hang Gai Street (3-minute walk)
  • Hoan Kiem Lake (3-minute walk)
  • Ngoc Son Temple (5-minute walk)
  • Hoa Lo Prison Museum (5-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 47 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 20 min walk
  • Hanoi Giap Bat Station - 14 min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Superb 9.2 From 575 reviews

Splendid Star Suite Hotel, Hanoi
Very Good8.0
AC was not working
The first day AC was not working, didn’t go to sleep until 5am when front desk gave me his fan. They changed room for us the next day,
Joe, us2 night trip
Splendid Star Suite Hotel, Hanoi
Poor2.0
Had to leave didn't get a refund
Bed was wet and dirty. Asked for new sheets and none came so we went somewhere else.
Joshua, us1 night trip
Splendid Star Suite Hotel, Hanoi
Poor2.0
Horrible stay
It was awful. They gave us a room on 6th floor which was not in good condition as well at same tume there was no lift. Staff was rude and told me no other room was available. But in front of me some other gueat came and they checked him in. For them i was not a customer. Seems like they don't enterain online booking.
A Traveler, us1 night trip
Splendid Star Suite Hotel, Hanoi
Very Good8.0
1 night stay
Overall a good place and just next to St Joseph Cathedral. Helpful staff and good breakfast. Common factor in vietnam and hanoi esp in this style of hotel is that its noisy early on from 6am mostly from outside the hotel.
robert, us1 night family trip
Splendid Star Suite Hotel, Hanoi
Exceptional10.0
The hotel is at a great location and the staff helped us with all our questions! We recommand it :)
Ariane, us2 night romance trip

See all reviews

Splendid Star Suite Hotel, Hanoi

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