Guests
All properties in Kuching, Sarawak, Malaysia

Puteri Wing, Riverside Majestic Hotel

4-star Kuching hotel with outdoor pool, connected to a shopping center

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 65
1 / 65Outdoor Pool
Jalan Tunku Abdul Rahman, Kuching, 93756, Sarawak, Malaysia
8.2.Very Good.
  • Adequate, friendly staff. Rooms a bit tired but overall was fine. Good value at the rate…

    Feb 25, 2020

  • It is near to famous historical sites, therefore very convenient. However, the facility…

    Aug 24, 2019

See all 249 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Shopping
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 513 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Business center

For families

  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • Heart of Kuching
  • Riverside Shopping Complex - 1 min walk
  • Tun Jugah Shopping Center - 2 min walk
  • Hills Shopping Mall - 5 min walk
  • Tua Pek Kong - 5 min walk
  • Chinese History Museum - 6 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Twin Room
  • Deluxe King Room
  • Club Rooms
  • Business Suite
  • Superior Twin Room Promo

What’s around

Landmarks

  • Heart of Kuching
  • Riverside Shopping Complex - 1 min walk
  • Tun Jugah Shopping Center - 2 min walk
  • Hills Shopping Mall - 5 min walk
  • Tua Pek Kong - 5 min walk
  • Chinese History Museum - 6 min walk
  • Sri Srinivasagar Kaliamman Temple - 8 min walk
  • Kuching Waterfront - 11 min walk
  • Textiles Museum Of Sarawak - 12 min walk
  • Plaza Merdeka - 13 min walk
  • Golden Anniversary Bridge - 14 min walk

Getting around

  • Kuching Intl. Airport (KCH) - 10 min drive
map
See on map
Jalan Tunku Abdul Rahman, Kuching, 93756, Sarawak, Malaysia

At a glance

Hotel size

  • This hotel has 513 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 48 and MYR 50 for adults, and MYR 24 and MYR 25 for children (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for MYR 58.3 per night
  • Babysitting/childcare is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Hotel Riverside Majestic
  • Hotel Puteri Wing, Riverside Majestic Hotel
  • Puteri Wing Riverside Majestic Hotel Kuching
  • Puteri Wing Riverside Majestic Hotel
  • Puteri Wing Riverside Majestic Kuching
  • Puteri Wing Riverside Majestic
  • Hotel Puteri Wing, Riverside Majestic Hotel Kuching
  • Puteri Wing, Riverside Majestic Hotel Kuching
  • Riverside Majestic Hotel
  • Puteri Wing Riverside Majestic
  • Puteri Wing, Riverside Majestic Hotel Hotel
  • Majestic Riverside
  • Puteri Wing, Riverside Majestic Hotel Kuching
  • Puteri Wing, Riverside Majestic Hotel Hotel Kuching
  • Majestic Riverside Hotel
  • Riverside Majestic
  • Riverside Majestic Hotel
  • Riverside Majestic Hotel Kuching
  • Riverside Majestic Kuching
  • Riverside Majestic Hotel Kuching, Sarawak
  • Kuching Puteri Wing, Riverside Majestic Hotel Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Puteri Wing, Riverside Majestic Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Tribal Stove (4-min walk), Planet Sambal (4-min walk), and Lyn's Thandoori Restaurant (4-min walk).
  • Puteri Wing, Riverside Majestic Hotel has an outdoor pool.
8.2.Very Good.
  • 8.0.Very Good

    The location was very strategic and the room was spacious.

    Js, 2 night trip, Jun 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was very friendly and helpful. Bed was comfortable. Hotel was quiet. Restaurant was very good.

    4 night romance trip, Feb 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I booked a River view room at the Astana Wing (new wing) for 31st Dec 2018. We went to check in at the hotel at 2.30pm and it took a while but the staff were friendly and seeing the long queues at the counter, they brought a few of us to the executive lounge to check in. When we got to our room, I was surprised to see that it wasn't the promised River view that I booked. I called reception and they confirmed that it was City view. I said I booked a River view room but they said due to the high amount of guests today, their River view rooms were fully booked. I told them that I booked my room back in Sept so how is it that my room is not reserved for me? They said that they will get back to me after they check so I waited. After 30 mins, I still did not get any reply so I called them again and explained the whole situation again, including paying more for a River view room. They said they would check and get back to me again. I waited and gave them another 30 minutes. Still no reply from their side. I decided to go down to the reception counters. They told me to have a seat and wait again while they checked. Took a while but they got their manager to see me. He checked and gave me a River view room within minutes. However, we went to the room and it smelled musty and dusty, like it hasn't been used in a while. We waited very long for breakfast at Sape Restaurant and were told to go to Lvl 1 where the same food was served but the selection of food was miserable.

    1 night trip with friends, Dec 30, 2018

    Verified Expedia guest review

  • 6.0.Good

    It got better

    Our first room on the 10th floor was a disaster. The whole corridor and room smelled of mold and it was visibly noticeable on the walk to our room. The room was quite dated. There were enough issues with this room that the hotel graciously transferred us to another one on a different floor. This was much improved and we greatly appreciated the change. Otherwise - the breakfast was outstanding and everyone was very helpful and courteous.

    Dayna, 3 night romance trip, Dec 28, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location

    Diego, 3 night romance trip, Sep 26, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    A reasonable hotel

    Staff were polite and friendly. Room was reasonably appointed but is in a serious need for a refurbishment. Breakfast basic, being limited, but still good. Wifi free and reliable.

    Gregory, 2 night trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Island Hoping !

    Location great for transport , staff very helpful .Food wise Ok main restaurant next door , with sky Bar . Building needs update but seems normal for area . Overall 6 rating .

    Michael, 5 night trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    this place close to everything. Food, shopping, tourist attraction, shopping mall. it's an old building, with a vintage look. I'm ok with it.

    Annerose, 2 night family trip, Feb 7, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not quite there yet

    The property needs a professional international management organisation to manage it. Current situation is just not good enough for international travelers.

    wan othman, 3 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    close to amneties and city centre

    1 night business trip, Nov 23, 2019

    Verified Expedia guest review

See all 249 reviews