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Sanctuary Resort, Kuantan (and vicinity)

3 stars
Lot 342, Mukim Sungai KarangKuantan, CheratingPahang26080Malaysia, ‏‎800-491-6126
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2.7 / 5
Amenities
Bad amenities
Service
Service is poor
Room
Room is not nice
Cleanliness
Dirty
21See all 21 Hotels.com reviews
From 68 reviewsTripAdvisor Traveller Rating

Sanctuary Resort, Kuantan (and vicinity)

Hotel Info: 866-539-8117

from $64
  • Premium Room, 3 Bedrooms
  • Premium Room, 2 Bedrooms
  • Three Bedrooms Seaview Select
  • Two Bedrooms Seaview Select
  • Suite, 2 Bedrooms, Sea View
  • Suite, 3 Bedrooms, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 11 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • Resort fee included

Also known as

  • Sanctuary Cherating
  • Sanctuary Resort Cherating

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Kitchen/kitchenette use is available for an extra charge

Rollaway beds are available for MYR 45 per night

Airport shuttle service is offered for an extra charge of MYR 200 per vehicle (roundtrip)

WiFi is available in guestrooms for MYR 8 per night (rates may vary)

WiFi is available in public areas for MYR 8 per night (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Fishing on site
  • Playground on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Marina on site
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Separate dining area
  • Separate living room
  • Balcony
Freshen up
  • Second bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • TV
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Special features

Dining

River View - Onsite buffet restaurant.

Tropicana - This restaurant specializes in Malaysian cuisine. Guests can enjoy alfresco dining (weather permitting).

The Terrace - This café overlooks the ocean and pool.

Sanctuary Resort, Kuantan (and vicinity)’s small print

Also known as

  • Sanctuary Cherating
  • Sanctuary Resort Cherating

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Kitchen/kitchenette use is available for an extra charge

Rollaway beds are available for MYR 45 per night

Airport shuttle service is offered for an extra charge of MYR 200 per vehicle (roundtrip)

WiFi is available in guestrooms for MYR 8 per night (rates may vary)

WiFi is available in public areas for MYR 8 per night (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 21 reviews

Sanctuary Resort, Kuantan (and vicinity)
Good3.0 / 5
ok
1 night family trip
Sanctuary Resort, Kuantan (and vicinity)
Good3.0 / 5
Friendly staff
Arrived at 11am and managed to check-in early. The Director, Mr. Tony from New Zealand was very friendly.
1 night family trip
Sanctuary Resort, Kuantan (and vicinity)
Excellent4.0 / 5
Best velue for money at Cherating area.
1 night romance trip
Sanctuary Resort, Kuantan (and vicinity)
Fair2.0 / 5
Unpleasant experience
Pretty bad, room condition very bad, mulfuntion toilet door, springy sound bad, oily floor, mulfuntion aircond controller, itchy blenket and many more
1 night family trip
Sanctuary Resort, Kuantan (and vicinity)
Good3.0 / 5
Cherating
Ok.but can upgrade to be better
1 night family trip

See all reviews

Sanctuary Resort, Kuantan (and vicinity)

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