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Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Photo gallery for Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Exterior
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Room, 2 Bedrooms, Kitchenette (High Floor) | Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi

Overview of Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

4.0 star property
3.5-star hotel with outdoor pool, near Orchard Road

6.4/10 Good

187 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926

Guests rated this location 6.6/10

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Novena
  • Mustafa Centre - 9 min drive
  • Bugis Street Shopping District - 5 min drive
  • Singapore Flyer - 6 min drive
  • Marina Bay Street Circuit - 13 min drive
  • Singapore Botanic Gardens - 6 min drive
  • Suntec City - 6 min drive
  • Marina Bay Sands Skypark - 7 min drive
  • Marina Bay Sands Casino - 7 min drive
  • Raffles Place - 7 min drive
  • East Coast Park - 10 min drive

Getting around

  • Singapore (XSP-Seletar) - 21 min drive
  • Changi Airport (SIN) - 27 min drive
  • Senai International Airport (JHB) - 70 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.6 miles/36.4 km
  • JB Sentral - 40 min drive
  • Farrer Park Station - 13 min walk
  • Novena Station - 17 min walk
  • Boon Keng Station - 17 min walk

Restaurants

  • Ng Ah Sio Pork Ribs Soup Eating House - 4 min walk
  • Whampoa Soya Bean & Grass Jelly Drinks - 6 min walk
  • Sing Hon Loong Bakery - 4 min walk
  • Abc Maju Restaurant - 2 min walk
  • Artisan Boulangerie - 5 min walk

About this property

Holiday Inn Express and Suites Singapore Novena, an IHG Hotel

At Holiday Inn Express and Suites Singapore Novena, an IHG Hotel, you'll be within a 10-minute drive of Marina Bay Sands Casino and Marina Bay Sands Skypark. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Great Room, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers like the location. The property is only a short walk to public transportation: Farrer Park Station is 13 minutes away.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Thin carpet in room

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Hydromassage shower head
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Great Room – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Quality Hotel Marlow Singapore
Quality Hotel Marlow
Quality Marlow Singapore
Quality Marlow
Singapore Quality Inn
Quality Hotel Singapore
Quality Inn Singapore
Quality Hotel Marlow

Frequently asked questions

Does Holiday Inn Express and Suites Singapore Novena, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites Singapore Novena, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (13-min drive) are both nearby.
What is there to do at Holiday Inn Express and Suites Singapore Novena, an IHG Hotel and nearby?
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Holiday Inn Express and Suites Singapore Novena, an IHG Hotel?
Yes, The Great Room offers international cuisine.
Does Holiday Inn Express and Suites Singapore Novena, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Holiday Inn Express and Suites Singapore Novena, an IHG Hotel like?
Holiday Inn Express and Suites Singapore Novena, an IHG Hotel is in Novena, a short 16-minute walk from Mustafa Centre and 12 minutes' walk from Tan Tock Seng Hospital. Travellers say that this hotel is in a good location.

Reviews

6.4

Good

6.7/10

Cleanliness

6.5/10

Staff & service

8.0/10

Amenities

6.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Value for money
Excellent stay. Value for money.
Arumugam, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Decent place to stay
Geneviene, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Fine for sleeping.
Great location. Staff are friendly. Annoying that the Aircon only had 3 settings, made the room really really dry and also too hot. Pretty old hotel. Fine if you just need the room to sleep in.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Lady in a counter was very rude. She looked us like enemy. We are not comfortable at all. And WiFi was not strong enough to get look for the next tour. So overall, it was bad. It’s first time I felt toward hotel.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

See you next time I had a great time staying with quality hotel Marlow
10-night trip
Verified Orbitz guest review

4/10 Fair

Sandosh, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Convenient and walking distances to most of the eating places.
2-night trip
Verified Expedia guest review

6/10 Good

Alexia Mui wang, 2-night trip
Verified Hotels.com guest review