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Urbari Apartment Resort Hotel, Santa Cruz

3 stars
Calle Igmiri 506Santa CruzBolivia, 800-491-6126
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Good3.4 / 5
Pool
Great pool
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
9See all 9 Hotels.com reviews
From 27 reviewsTripAdvisor Traveller Rating

Urbari Apartment Resort Hotel, Santa Cruz

Hotel Info: 866-539-8117

from $59
  • Apartment, 2 Single Beds, Kitchenette
  • Apartment, 2 Bedrooms
  • Studio, 1 Queen Bed, Kitchenette
  • Apartment, 1 Queen Bed, Kitchenette

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Also known as

  • Urbari
  • Urbari Apartment Resort Hotel
  • Urbari Apartment Resort Hotel Santa Cruz
  • Urbari Santa Cruz

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Bolivia will be charged the national value-added tax (13%) upon check-out. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Sauna
  • Playground on site
  • Racquetball/squash on site
  • Golfing nearby
  • Arcade/game room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Things to enjoy
  • Separate dining area
  • Separate living room
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • Access via exterior corridors

Urbari Apartment Resort Hotel, Santa Cruz’s small print

Also known as

  • Urbari
  • Urbari Apartment Resort Hotel
  • Urbari Apartment Resort Hotel Santa Cruz
  • Urbari Santa Cruz

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Bolivia will be charged the national value-added tax (13%) upon check-out. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 9 reviews

Urbari Apartment Resort Hotel, Santa Cruz
Good3.0 / 5
Almost -- but not Quite
Despite getting confirmation of our booking via email my wife decided to call ahead from Peru to confirm. There was confusion from the hotel receptionist but they were able to confirm we were expected. After delays on arrival at Santa Cruz and upon leaving the arrivals hall we noticed a taxi driver holding a board with my wife's brothers name on it. The driver called the hotel and finally concluded we were the clients he was sent to pick up. This was at 3.00 am. We checked in to the hotel only to discover that they had no reservation for us as their internet had been out of service for some time. Luckily they had a 'no show' client and we were given their room.The internet connection never worked throughout our stay and the room was cold with no heating. We found a much better hotel (The Senses La Pascana) in the city center for only $3 per night more for the remainder of our stay in Santa Cruz.
3 night romance trip
Urbari Apartment Resort Hotel, Santa Cruz
Excellent4.0 / 5
nice gym with a pool but verry late check-in time
The hotel is lovely. the room has a kitchen which is nice for making tea, etc. Lovely garden and there is a gym available nearby with a huge swimming pool, which is very nice. The only negative is that the staff would not let you have the room before 3PM even if there are rooms available, which I find rather unfriendly. the breakfast is OK, but rather limited, as no buffet and instant coffee only.
1 night business trip
Urbari Apartment Resort Hotel, Santa Cruz
Outstanding5.0 / 5
Hotel in Santa Cruz, Bolivia
Very nice hotel and location. Hotel staff extremely helpful
1 night family trip
Urbari Apartment Resort Hotel, Santa Cruz
Excellent4.0 / 5
Very Good Choice
Very Good Location and Hotel was very clean
2 night business trip
Urbari Apartment Resort Hotel, Santa Cruz
Poor1.0 / 5
Avoid!
We stayed here one night in February prior to flying to Brazil as part of a 5-week holiday. We have stayed in a variety of accommodation, from cheap hostels to high-end hotels. We arrived at 12pm to be told by staff that the room was not available until 3pm. I asked if the room was to be ready any earlier if we could check-in. I was told very rudely that the room was ready but the policy was that check-in was not until 3pm. So we had to wait for 3 hours on principle, there was no effort to welcome us or be accommodating. The hotel is advertised as 4* however the rooms are very outdated. It looks, smells and feels like an old peoples' retirement village. It's certainly hugely overpriced for the facilities that are available. The only bonus was the use of swimming pool, which are located at the sports club down the road. We were hoping to have breakfast before we left (which was advertised as opening at 7am) but we were kept waiting for over half an hour for the kitchen to open before we finally gave up as we had a flight to catch. Maybe it was a blessing as there was a sign in the toilets reminding staff to wash their hands! Finally a word about the location - we weren't too bothered about being a little out of town as we just wanted somewhere to relax before catching our flight. However if that is important it's worth noting that this hotel is in the middle of nowhere. I was told it was too dangerous to walk anywhere outside the compound. I had to take a taxi to the bank.
1 night romance trip

See all reviews

Urbari Apartment Resort Hotel, Santa Cruz

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