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Eilan Hotel & Spa, Autograph Collection, San Antonio

4.5 stars
18603 La Cantera TerraceSan AntonioTX78256United States of America, 800-491-6126
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Excellent4.4 / 5
Wellness
Great wellness & sports facilities
Food
Delicious food
Service
Fantastic service
Location
Great location
250See all 250 Hotels.com reviews
From 709 reviewsTripAdvisor Traveller Rating

Eilan Hotel & Spa, Autograph Collection, San Antonio

Hotel Info: 866-539-8117

from $164
  • Larger Guest Room – One King
  • Classic Room, 1 King Bed
  • Room, 1 King Bed (Guest)
  • Spa King Terrace
  • Deluxe Room
  • Spa King
  • Room, 1 King Bed (Guest)
  • Premier King Balcony
  • Room, 2 Queen Beds (Guest)
  • Premier Corner King
  • Classic King
  • Deluxe Room
  • Classic 2 Queens
  • Classic, One King Bed
  • Classic, One King Bed
  • Standard Room, 1 King Bed, Terrace
  • Premier Room, 1 King Bed (Guest)
  • Premier Room, 1 King Bed, Balcony
  • Classic, One King Bed
  • Standard Room, 1 King Bed
  • Suite, 1 Bedroom
  • Premier Room, 1 King Bed, Corner
  • Classic Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

  • Free shopping center shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property

Also known as

  • Eilan Autograph Collection
  • Eilan Autograph Collection San Antonio
  • Eilan Hotel Resort Autograph Collection
  • Eilan Hotel Resort Autograph Collection San Antonio
  • Eilan Hotel Autograph Collection San Antonio
  • Eilan Hotel Autograph Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 22.00 per accommodation, per night

Resort fee inclusions:

  • Spa access (may be limited)
  • Fitness center access
  • Fitness/yoga classes
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 125

Valet parking costs USD 35 per night with in/out privileges

Rollaway beds are available for USD 25 per night

Breakfast costs between USD 7 and USD 17 per person (approximately)

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Outdoor pool
  • Spa tub
  • Children's pool
  • Steam room
  • Pool cabanas (surcharge)
  • Sauna
  • Pool sun loungers
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The eco-friendly The Spa at Eilan has 10 individually designed treatment rooms, including 2 Turkish Rasul mud rooms (ancient bathing ritual), a Thai platform for Thai mat and Ashiatsu massages, a couples room, and a VIP treatment room with shower for body scrubs and wraps. A sauna, steam room, spa tubs, and separate women's and men's relaxation lounges are provided, too. Spa services (advanced reservations required) include Swedish massages, facial treatments, and manicures and pedicures.

Dining

Sustenio - Overlooking the garden, this fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Recreation

On Site

  • Health club
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Eilan Hotel & Spa, Autograph Collection, San Antonio’s small print

Also known as

  • Eilan Autograph Collection
  • Eilan Autograph Collection San Antonio
  • Eilan Hotel Resort Autograph Collection
  • Eilan Hotel Resort Autograph Collection San Antonio
  • Eilan Hotel Autograph Collection San Antonio
  • Eilan Hotel Autograph Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 22.00 per accommodation, per night

Resort fee inclusions:

  • Spa access (may be limited)
  • Fitness center access
  • Fitness/yoga classes
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 125

Valet parking costs USD 35 per night with in/out privileges

Rollaway beds are available for USD 25 per night

Breakfast costs between USD 7 and USD 17 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 250 reviews

Eilan Hotel & Spa, Autograph Collection, San Antonio
Good3.0 / 5
Five Star Prices, Two Star Service
Staff interactions would make you think you were staying at Motel 6 not luxury resort. I mentioned it was my Mother's 70th and the hotel did nothing. We got late check and they failed to tell us we would need a new key. We were locked out of our room in our bathing suits. Lastly the pool area was beautiful but not very well kept.
1 night family trip
Eilan Hotel & Spa, Autograph Collection, San Antonio
Outstanding5.0 / 5
We booked the room with the breakfast package. Beautiful, comfortable room and great breakfast! Everyone was so nice too! Great service. Thank you!
3 night family trip
Eilan Hotel & Spa, Autograph Collection, San Antonio
Outstanding5.0 / 5
Nice looking hotel
Had a great stay, but was disappointed that the pool bar had been shut down. If you wanted anything, you had to call room service to get it, and it was a little inconvenient. Other than that, great hotel.
2 night romance trip
Eilan Hotel & Spa, Autograph Collection, San Antonio
Outstanding5.0 / 5
I love this hotel and have stayed before. The only note I'd make is that when we checked in they charged an additional $22 per room even though I'd already paid for the booking. This fee included a free pastry and gelato and a couple of other things, but as we were only there one night we didn't use it. It would have been nice to know there would be an additional charge when booking. The hotel was great, and the staff are wonderful. I'll be going back again.
1 night family trip
Eilan Hotel & Spa, Autograph Collection, San Antonio
Excellent4.0 / 5
Great for couples!!
Everything was great but the size of the room was a little small for what you pay for.
2 night romance trip

See all reviews

Eilan Hotel & Spa, Autograph Collection, San Antonio

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