Eilan Hotel and Spa, Ascend Resort Collection

Photo gallery for Eilan Hotel and Spa, Ascend Resort Collection

Primary image
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of Eilan Hotel and Spa, Ascend Resort Collection

Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property
Luxury aparthotel with spa, near Six Flags Fiesta Texas

8.8/10 Fabulous

798 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $169
Price available on 8/28/2022
Map
18603 La Cantera Terrace, San Antonio, TX, 78256
Main amenities
  • 163 smoke-free apartments
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Steam room
  • Valet parking
  • Children's pool
  • Spa tub
  • Pool bar
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Six Flags Fiesta Texas - 11 min walk
  • The Rim Shopping Center - 16 min walk
  • The Shops of La Cantera - 33 min walk
  • University of Texas at San Antonio - 5 min drive
  • North Star Mall - 14 min drive
  • Aquatica San Antonio Waterpark - 25 min drive
  • River Walk - 21 min drive

Getting around

  • San Antonio International Airport (SAT) - 20 min drive
  • San Antonio Station - 20 min drive

About this property

Eilan Hotel and Spa, Ascend Resort Collection

Eilan Hotel and Spa, Ascend Resort Collection puts you within a 10-minute drive of Six Flags Fiesta Texas and The Shops of La Cantera. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool and a poolside bar are other highlights, and apartments offer up nice touches like iPod docks, designer toiletries, and pillowtop beds with Egyptian cotton sheets. Fellow travelers like the helpful staff and restaurant.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM - 5:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa treatment rooms
  • Body treatments
  • Body scrubs
  • Manicures and pedicures
  • Hot stone massages
  • Couples treatment room(s)
  • Outdoor treatment area
  • 10 treatment rooms
  • Body wraps
  • Prenatal massage
  • Deep-tissue massages
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Family friendly

  • Children stay free
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12-30 for adults and USD 12-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Pillow top mattress

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Hair dryer
  • Designer toiletries

Entertainment

  • 42-inch LCD TV with cable service
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (11000 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (lobby)
  • Hair salon

Location highlights

  • In the shopping district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness center
  • 2 outdoor tennis courts
  • Yoga classes on site
  • Tennis on site
  • Aerobics classes on site
  • Theme parks nearby

Safety features

  • Smoke detector

General

  • 163 rooms
  • 7 floors
  • 1 building
  • Built in 2012
  • Mediterranean architecture

Special features

Spa

The Spa at Eilan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Optional extras

  • Breakfast costs between USD 12 and USD 30 for adults, and USD 12 and USD 30 for children (approximately)
  • Late check-out can be arranged for an extra charge of USD 125 (subject to availability)

Parking

  • Valet parking costs USD 35 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Spa, Ascend Collection
Eilan Hotel Spa Ascend Resort Collection
Eilan Hotel and Spa, Ascend Resort Collection Aparthotel
Eilan Hotel and Spa, Ascend Resort Collection San Antonio

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.7/10

Staff & service

7.5/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

4/10 Fair

Aaron, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room was dirty. Maybe the vacum was broke that day. Overpriced for what it was. Complained about it and staff didnt offer to set things right.
Tyrel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Malea, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bed is not made ever day only upon check in, For a $400 a night hotel that is simply ridiculous.
sameer, 1-night family trip
Verified Orbitz guest review

6/10 Good

bill, 1-night trip
Verified Expedia guest review

8/10 Very Good

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good experience
Rocio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very amazing and beautiful
Atlantis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice property and very convenient.
Heriberto, 2-night romance trip
Verified Expedia guest review