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All properties in Byron Bay, New South Wales, Australia
1 room, 2 adults

Beach Suites

4.5-star4.5 stars
20 Bay Street, Byron Bay, NSW, 2481, Australia
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9.6
Exceptional49 All our reviews have come from real guests who have stayed at the property.verified guest
reviews
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49 verified guest reviews

Guest rating

10.0ExceptionalCheck-in Dec 17, 2019
Excellent stay at Beach Suites! The location was fabulous and our room was so spacious and well appointed. The team at Beach Suites was very helpful and professional. We loved it at Beach Suites!
Marsha3 night family trip
Verified Expedia guest review
Response by Beach Suites
Dear Marsha, Thank you you for taking the time to write about your recent stay with us.. It's wonderful that you like what we offer. Kind regards Helen Buckley General Manager
10.0ExceptionalCheck-in Oct 29, 2019
Superb
Was exactly how it was listed. Excellent location with beach a 1 minute walk away and your right in the heart of Byron Bay with so many shops. Room was spacious and clean. Thoroughly enjoyed our stay .
Maggie M.Other trip
Verified HomeAway guest review
10.0ExceptionalCheck-in Oct 9, 2019
wait to return to this perfect location
This was the perfect accommodations for our family to enjoy Byron bay. Right across from main beach. Free bikes to use to explore the beauty of this area. Walking to all the top restaurants. Helen at the front desk made us feel like welcome family. The only drawback was that our itinerary didn’t allow for a longer stay.
suzanne1 night family trip
Verified Hotels.com guest review
Response by Helen Buckley, General Manager
Dear Suzanne, Thank you for taking the time to write about your recent Beach Suites experience. It's great that you took advantage of our wonderful location. As for being made feel like welcome family - you're welcome! It's pretty simple to be nice and friendly... We look forward to seeing you all again soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Jun 15, 2019
Great stay.
The location and facility were excellent. It was a nice relaxing stay close to the beach.
Megan1 night family trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Megan, Thank you for taking the time to write about your recent stay with us - great to hear you got to relax in our gorgeous winter weather. We look forward to welcoming you back soon Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 3, 2019
Fabulous Place!
This place is incredible! We really loved everything about this truly special hotel, including the staff, location, design & attention to detail at every turn. Highly recommended!
douglas1 night trip with friends
Verified Hotels.com guest review
Response by Helen Buckley, General Manager
Dear Douglas, Thank you for taking the time to review your recent stay with us. It's great that you enjoyed your stay. We look forward to welcoming you back to Beach Suites soon. Warm regards Helen Buckley General Manager

The following English reviews were posted by hotel guests from other countries

10.0ExceptionalCheck-in Jul 20, 2020
In the middle
Beach Suites always provides us with a great stay. The rooms are always clean & spacious. No need to drive around town as you are in the heart of Byron right on the beach. Staff are very helpful & we stay here whenever we are in town
Rebecca1 night trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Rebecca, Thank you for taking the time to write such a lovely review following your recent stay in Byron Bay. We're so happy that you had an enjoyable time and we look forward to welcoming you back to Beach Suites soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Jun 6, 2020
Great stay! Perfect for a little family getaway. Friendly and welcoming staff was able to provide a cot and high chair for baby.
2 night family trip
Verified Hotels.com guest review
Response by Beach Suites
Thank you for taking the time to rate your recent stay with us. It's great that you had a nice getaway and we look forward to welcoming you back soon Kind regards Helen Buckley General Manager
10.0ExceptionalCheck-in Mar 20, 2020
Awesome location, secure car parking, very friendly staff,
3 night romance trip
Verified Expedia guest review
Response by Beach Suites
Thanks so much for the great feedback. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
8.0Very GoodCheck-in Mar 12, 2020
Location, design of the room, and staff are all excellent
2 night trip with friends
Verified Expedia guest review
Response by Beach Suites
Thank you for taking the time to rate your recent stay with us, we appreciate it. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Mar 12, 2020
Byron Heaven
Great Hotel in a great location
Matthew2 night family trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Matthew, Thank you for taking the time to give your time with Beach Suites a 10 out of 10, we really appreciate it and hope to welcome you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 13, 2020
Excellent for the Everything except WIFI connection
Lex6 night romance trip
Verified Expedia guest review
Response by Beach Suites
Dear Lex, Thanks for taking the time to rate your recent stay with us. I'm sorry about the internet issues you had - I hope that you advised reception at the time in case there was something that we could have done to ensure we were offering the best we could. We look forward to welcoming you back to Beach Suites in the future... Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 10, 2020
Amazing stay at beach suite. Great location and friendly and attentive staff.. Cant wait to come back again :)
Eric2 night romance trip
Verified Expedia guest review
Response by Beach Suites
Dear Eric, thanks for the great rating, we look forward to welcoming you back soon. Warm regards Helen
10.0ExceptionalCheck-in Feb 6, 2020
Such a lovely place to stay...even on a very rainy weekend. Very thoughtful, quality coffee, robes, umbrellas etc all supplied. Beautifully presented..with a twist of history. Lovely.
2 night romance trip
Verified Lastminute guest review
Response by Beach Suites
Thank you for your review. Guests always want the sunny weather, however sometimes it is lovely to have the opportunity to stop and just relax and unwind. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Nov 17, 2019
Came here for a beautiful romantic getaway for my anniversary and it was exactly that and more! We got upgraded to the penthouse suite and it made our trip 100x more special! The staff were super friendly and helpful, the suite was amazing, incredible and so so big and spacious! The view was unreal and the private rooftop pool was the highlight! We made sure to make use of it and it was so much fun. It was the best place I have ever stayed! We made so many great memories on this short trip at Beach Suites in Byron bay and I couldn’t recommend it more! I hope to come back again one day!
1 night romance trip
Verified Wotif guest review
Response by Beach Suites
Thank you for taking the time to write about your recent stay with us and we are really pleased that we were able to help make your stay so special. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Sep 24, 2019
We celebrated my girlfriends 42nd birthday and we were given a upgrade to the penthouse. Which was amazing !!! Thank you so much
1 night family trip
Verified Wotif guest review
Response by Beach Suites
Thank you for taking the time to rate your recent stay - upgrades are so fun! Happy birthday!
10.0ExceptionalCheck-in Aug 17, 2019
Great location 30 seconds from the beach, 2 mins from the main street with a selection of restaurants. Layout of the room was nice, with big sliding doors opening onto a private outdoor area. Beach chairs and umbrella available to be borrowed was a thoughtful bonus. Helpful staff who were willing to oblige.
Ray2 night trip
Verified Wotif guest review
Response by Beach Suites
Dear Ray, Thank you for taking the time to write such a lovely review. Its great that you enjoyed your stay with us and found our location to be so convenient. We look forward to welcoming you back soon. Warm regards Helen
6.0GoodCheck-in Mar 14, 2019
Liked the size of the room, spacious room. Did not like the service, the reception people were not very nice.
3 night romance trip
Verified Expedia guest review
Response by Helen
Thank you for taking the time to review your recent stay with us though it is very disappointing to hear that about reception staff as if you look at our other reviews you will not that our staff are always rated very highly I would appreciate the opportunity to find out more about this as it is not in keeping with the standard of Beach Suites. Please feel free to contact me directly should you wish. Kind regards Helen Buckley General Manager
10.0ExceptionalCheck-in Mar 26, 2019
Great place to stay in Byron Bay.
Beach Suites is a perfect place to stay in Byron Bay. Underround car park leads to very helpful reception staff. Apartments are spacious and beautifully furnished. Large outdoor area with seating and gas barbecue. Kitchen with microwave and bean to cup coffee machine. Spacious bathroom with great shower and spa bath. Great location close to beach and main attractions. Highly recommended!
Ronald3 night romance trip
Verified Hotels.com guest review
Response by Helen Buckley, General Manager
Dear Ronald, Thanks so much for taking the time to write lovely comments following your recent stay. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Mar 17, 2019
Great location, amazing staff, the plunge pools are fab!
2 night family trip
Verified Expedia guest review
Response by Helen Buckley, General Manager
Thanks so much for taking the time to rate your recent stay - we look forward to welcoming you back again soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 9, 2019
Staff are very friendly and helpful. Great location and well maintained. Definitely be back again
5 night romance trip
Verified Wotif guest review
Response by Helen
Thank you so much for taking the time to review Beach Suites. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 6, 2019
An excellent experience all amenities were above expectatiions
1 night romance trip
Verified Expedia guest review
Response by Helen Buckley, General Manager
Thank you for taking the time to review your recent stay with us. It's great that you enjoyed your stay. We look forward to welcoming you back to Beach Suites soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Oct 24, 2018
Location was great, accommodation was fantastic, staff were wonderful. Couldnt fault our our stay at all.
Kristy4 night trip
Verified Expedia guest review
Response by Helen
Dear Kristy, Thank you for taking the time to review your recent stay with us. Its fantastic to hear that you enjoy Beach Suites and all it has to offer. We look forward to welcoming you back in the future. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Sep 1, 2018
Super large Suites!
Super big rooms and very friendly staff. Great mini bar and right across the street from the beach! Pet friendly...
Sandra1 night family trip
Verified Hotels.com guest review
Response by Helen
Dear Sandra, Thank you for taking the time to write about your recent stay with us.It's wonderful that you enjoyed yourself. We look forward to welcoming you back again soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Aug 13, 2018
Fantastic location, spacious room
The location was perfect, right on the beach and next to a range of fantastic cafes, restaurants and shops. The room was spacious and the outdoor area was very private (despite being so close to the beach).
4 night trip
Verified Expedia guest review
Response by Helen Buckley, General Manager
Thank you for taking the time to review your recent stay with us. Fantastic that you were able to take advantage of our excellent, central location yet still found your accommodation a private sanctuary. We look forward to welcoming you back soon.
10.0ExceptionalCheck-in Apr 22, 2018
Exceptional
Byron never disappoints, the weather is reliable, the locals are very accommodating and there is so much to do. Beach Suites staff are exceptional.
ChristineFamily trip
Verified Hotels.com guest review
Response by Helen
Dear Christine, thank you so much for taking the time to write about your recent stay with us. I am so very proud of the staff at Beach Suites - a genuine happy friendly team. We look forward to welcoming you back to paradise soon. Helen
6.0GoodCheck-in Apr 5, 2018
Great convenient location
Great location but property and furnishings outdated
Renee7 night trip
Verified Expedia guest review
Response by Helen
Dear Renee, Thank you so much for taking the time to review your recent stay with us. You will be please to know that we have refurbishment due to take place over the winter! We hope are able to come back and experience a revitalized Beach Suites soon.
10.0ExceptionalCheck-in Mar 21, 2018
Excellent facility. Clean and close to everything
Excellent staff. Room serviced everyday. Perfect position. We were well looked after
5 night trip
Verified Wotif guest review
Response by Helen
Thank you for taking the time to review your recent stay with us. We are pleased that you had an enjoyable stay with us and look forward to welcoming you back in the future
10.0ExceptionalCheck-in Mar 9, 2018
room with a view
Great position, modern clean & spacious room. Lovely staff, very obliging & happy smiling faces, all makes for a great stay.
Barbara1 night trip
Verified Wotif guest review
Response by Beach Suites
Dear Barbara Thank you for taking the time to write about your recent stay with us at Beach Suites. So please to find that you had a lovely stay and we look forward to welcoming you back to Beach Suites soon. Kind Regards Tracy
8.0Very GoodCheck-in Feb 27, 2018
Loved it!
We absolutely loved our stay here, the location and room is hard to beat. Highly recommend for a cheeky getaway.
RebeccaRomance trip
Verified Hotels.com guest review
Response by Helen
Dear Rebecca, Thanks for taking the time to write about your stay with us. Great to hear that you had a wonderful time in Byron Bay. We look forward to welcoming you back. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 7, 2018
Just perfect
From the text to notify us we could check in early to the moment we left was totally welcoming. A beautiful room with a few steps to the beach and shops. A perfect stay.
Lisa3 night trip
Verified Expedia guest review
Response by Helen
Dear Lisa, Thank you for taking the time to let us know that you enjoyed your time with us. We hope to welcome you back soon. Warm regards Helen
10.0ExceptionalCheck-in Dec 19, 2017
Great place to stay at Byron. Excellent location, room very comfortable and clean. Loved the plunge pool.
3 night trip
Verified Wotif guest review
Response by Helen
Thank you for your positive comments and for taking the time to review your recent stay with us. The things you mention are very important for us to get right - comfort and cleanliness. Great that we achieve! We look forward to welcoming you back again soon. Warm regards Helen Buckley Manager
10.0ExceptionalCheck-in Nov 3, 2017
Close to Beach
Everything about the Hotel was excellent. Close to beach & nice and central. It was a little noisy at times outside, but that is beyond the control of the Hotel.
4 night trip
Verified Expedia guest review
Response by Helen
Thank you for taking the time to write about your recent stay with Beach Suites. It's great to find you enjoyed your stay and our location! We hope we can welcome you back soon. Warm regards Helen
6.0GoodCheck-in Sep 25, 2017
Betsy Adventure
The first disappointment was that we had booked a Garden Suite. There was no pool attached to this suite. The hotel information clearly says "Hotel has an outdoor pool". That is completely wrong. The penthouse has a pool and some of the ocean suites have a plunge pool. So be aware that you won't be spending your leisure time by the pool unless you pay for the penthouse! Also the dishwasher in the room was out of order, so much so that they had a laminated printed sign made up on the dishwasher. Not a holiday to have to hand wash your dishes. Oh Yes the sign said that you can leave the dishes for the cleaner to wash. Now what person leaves their greasy stinky dishes until the morning for someone else to clean up??? And you might need those dishes for the breakfast??? Anyway major disappointment when you are meant to be on a holiday! There was a thimble full of dishwasher detergent in a washing brush and 1cm of dishwasher detergent left in the supplied bottle. I have the photos to prove it! Ridiculous! The garden suite did back on to the restaurant/bar next door and the screening between the two areas was transparent enough that I could see them moving around in the back of the bar outside cleaning and working etc. The décor in the garden suite is very dated. Yellow walls, beige worn out furniture and very unappealing. The bathroom was well stocked with towels, no lock on the door tho. The spa bath did work and was clean. Overall there was no ambience.
3 night family trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Betsy Adventure, Thank you for taking the time to write about your recent stay with us. The quote "Hotel has an outdoor pool" is unfortunately written at the liberty of Expedia, it is not something Beach Suites has written or advertised ANYWHERE and I will complain to Expedia immediately about this gross inaccuracy in their representation of our property. So, we do apologise for this. Unfortunately things break down, and parts need to be ordered, which is the case with your dishwasher. We can do little to prevent this from happening, have offered to do your dishes and have staff on call 24 hours, which is advised on check in, to assist you with all of your holiday needs, including replenishing your dishwashing liquid when it runs out. Beach Suites is located in the centre of town, which has its positive and negative aspects. It is difficult to be so centrally located and not experience some close proximity to other businesses, particularly in a small town such as Byron Bay. We make all efforts to provide screening and privacy which is effective except instances when someone intensely peers through. Our walls have been painted this year in our cream colour and the décor recently updated to the owners taste, which unfortunately doesn't appear to be yours. I apologise that you seem to have had such a terrible stay, however perhaps if you had discussed some of your concerns whilst here we could have helped you in focusing on the wonderful aspects of Byron Bay and Beach Suites and helped you enjoy your stay a little more.
10.0ExceptionalCheck-in Sep 14, 2017
Best place to spend a romantic night in Byron.
Top quality king suite overlooking the main beach of Byron Bay. The lighting was perfect. All other vendors, take note.
1 night trip
Verified Wotif guest review
Response by Helen Buckley, Manager
Thank you for taking the time to write about your experience with Beach Suites. It's wonderful that you had such a positive experience. We look forward to welcoming you back in the future. Warm regards

The following reviews were posted by hotel guests from other countries

8.0Very GoodCheck-in Nov 28, 2018
Bellissimo posto, ottimo albergo
1 night romance trip
Verified Hotels.com guest review
Response by Helen, General Manager
Thank you for taking the time to write about your recent stay with us. Wonderful that you found it beautiful. We look forwarding to welcoming you back in the future.
10.0ExceptionalCheck-in May 9, 2018
Everything you need, with a view.
Everything you need in one place, with a view. Very comfortable room with walking distance to beach, restaurants and shops.
KarlFamily trip
Verified Hotels.com guest review
Response by Helen
Dear Karl, Thank you for taking the time to write about your recent stay. It's great that you enjoyed your stay - our location is pretty awesome for your holiday needs. We look forward to welcoming you back again soon.
10.0ExceptionalCheck-in Feb 9, 2020
1 night trip
Verified Expedia guest review
Response by Beach Suites
Thanks for the great rating, we hope you return soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Dec 18, 2019
CARLOS1 night family trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Carlos, Thank you for taking the time to rate your recent stay. We look forward to welcoming you back to Beach Suites. Kind regards Helen Buckley General Manager
10.0ExceptionalCheck-in Sep 19, 2019
1 night trip
Verified Expedia guest review
Response by Beach Suites
Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 11, 2019
Shaun2 night romance trip
Verified Hotels.com guest review
Response by Helen
Dear Shaun, thank you for taking the time to rate your recent stay with Beach Suites. Fantastic that your enjoyed your stay with. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Feb 2, 2019
Lisa1 night family trip
Verified Hotels.com guest review
Response by Helen
Dear Lisa, Thank you for taking the time to rate your recent stay with us. Fantastic that you enjoyed your stay! We look forward to welcoming you back to Beach Suites Helen Buckley General Manager
10.0ExceptionalCheck-in Dec 5, 2018
4 night trip
Verified Expedia guest review
Response by Helen
Thanks so much for taking the time to rate your recent stay - 5 out of 5 is a very pleasing result! We look forward to welcoming you back again soon. Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Nov 23, 2018
1 night trip
Verified Wotif guest review
Response by Helen
Thank you for the 5 out of 5! We hope to welcome you back soon Warm regards Helen Buckley General Manager
10.0ExceptionalCheck-in Nov 8, 2018
3 night trip
Verified Expedia guest review
Response by Helen
Thank you for taking the time to review your stay with Beach Suites. Its great to see you found everything to your satisfaction. We look forward to welcoming you back in the future. Helen Buckley General Manager
8.0Very GoodCheck-in Jul 19, 2018
1 night trip
Verified Expedia guest review
Response by Helen Buckley, General Manager
Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the future.
10.0ExceptionalCheck-in May 13, 2018
CarolynRomance trip
Verified Hotels.com guest review
Response by Helen
Dear Carolyn, thank you for taking the time to rate your recent stay and we're glad you found things to your liking. We look forward to welcoming you back in the future. Warm regards Helen
10.0ExceptionalCheck-in Apr 4, 2018
LouiseRomance trip
Verified Hotels.com guest review
Response by Helen
Dear Louise, thank you for taking the time to rate your recent stay with us. We hope to welcome you back soon. Warm regards Helen
10.0ExceptionalCheck-in Apr 3, 2018
RossRomance trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Ross, 5 out of 5! Thanks so much for taking the time to rate your stay with Beach Suites. We look forward to welcoming you back soon.
10.0ExceptionalCheck-in Feb 27, 2018
Romance trip
Verified Hotels.com guest review
Response by Helen
Thank you for a great score - glad you enjoyed your time with us. Warm regards Helen Buckley General Manager
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews