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All properties in Byron Bay, New South Wales, Australia

Beach Suites

4.5-star4.5 stars
20 Bay Street, Byron Bay, NSW, 2481, Australia
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9.6
Exceptional41 All our reviews have come from real guests who have stayed at the property.verified guest
reviews
Room
Rated top 10% in Byron Bay
  • 10.0Beach
    • Beautiful beach
  • 9.7Room
    • Great room
    • Very comfortable
  • 8.1Service
    • Fantastic service
  • 2.2Vibe
    • Vibe is not too good
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What guests say

  • Spacious rooms
  • Beach nearby
  • Friendly service

Narrow reviews:

41 verified guest reviews

Guest rating

10.0ExceptionalReviewed Jun 17, 2019
Great stay.
The location and facility were excellent. It was a nice relaxing stay close to the beach.
MeganFamily trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Megan, Thank you for taking the time to write about your recent stay with us - great to hear you got to relax in our gorgeous winter weather. We look forward to welcoming you back soon Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Jul 9, 2017
Great location and fantastic room
Hubby and I decided to have a belated birthday celebration down at Byron Bay. Last visit was about 20 odd years ago. When we arrived, the staff were fantastic and friendly. We were upgraded to HUGE Garden room with a second bedroom. What more can one ask for. We certainly enjoyed being pampered with the daily room service and paper being delivered to our room. Being able to walk out the door, and being in the heart of Byron was excellent for daily walks. Didn't get use the bbq in our room with all the lovely eateries around us. Definitely would come back and stay again. Thank you to the staff for making our weekend away so memorable.
JulesOther trip
Verified Expedia guest review
Response by Helen
Dear Jules, Thank you for taking the time to write about your recent stay with us. We're so pleased that you enjoyed your time with us in beautiful Byron Bay - we hope it doesn't take 20 years for you to return again to enjoy our lovely town! Warm regards, Helen Manager
10.0ExceptionalReviewed Mar 2, 2017
Close to everything!
Hotel was a perfect place to relax. Our room had a small pool on the porch, a great way to cool off after a day at the beach.
Other trip
Verified Expedia guest review
Response by Beach Suites
Thank you for taking the time to write about your stay with us at Beach Suites. We look forward to welcoming you back in the future. Warm regards Helen
10.0ExceptionalReviewed Nov 1, 2016
A romantic dream......
Fabulous room and garden area with our personal pool. Great furnishings. Nice to have our private entrance.
1 night romance trip
Verified Hotels.com guest review

The following English reviews were posted by hotel guests from other countries

6.0GoodReviewed Apr 5, 2019
Liked the size of the room, spacious room. Did not like the service, the reception people were not very nice.
Other trip
Verified Expedia guest review
Response by Helen
Thank you for taking the time to review your recent stay with us though it is very disappointing to hear that about reception staff as if you look at our other reviews you will not that our staff are always rated very highly I would appreciate the opportunity to find out more about this as it is not in keeping with the standard of Beach Suites. Please feel free to contact me directly should you wish. Kind regards Helen Buckley General Manager
10.0ExceptionalReviewed Mar 26, 2019
Great place to stay in Byron Bay.
Beach Suites is a perfect place to stay in Byron Bay. Underround car park leads to very helpful reception staff. Apartments are spacious and beautifully furnished. Large outdoor area with seating and gas barbecue. Kitchen with microwave and bean to cup coffee machine. Spacious bathroom with great shower and spa bath. Great location close to beach and main attractions. Highly recommended!
Ronald3 night romance trip
Verified Hotels.com guest review
Response by Helen Buckley, General Manager
Dear Ronald, Thanks so much for taking the time to write lovely comments following your recent stay. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Mar 20, 2019
Great location, amazing staff, the plunge pools are fab!
Other trip
Verified Expedia guest review
Response by Helen Buckley, General Manager
Thanks so much for taking the time to rate your recent stay - we look forward to welcoming you back again soon. Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Feb 16, 2019
Staff are very friendly and helpful. Great location and well maintained. Definitely be back again
Other trip
Verified Wotif guest review
Response by Helen
Thank you so much for taking the time to review Beach Suites. We look forward to welcoming you back soon. Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Oct 29, 2018
Location was great, accommodation was fantastic, staff were wonderful. Couldnt fault our our stay at all.
KristyOther trip
Verified Expedia guest review
Response by Helen
Dear Kristy, Thank you for taking the time to review your recent stay with us. Its fantastic to hear that you enjoy Beach Suites and all it has to offer. We look forward to welcoming you back in the future. Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Sep 7, 2018
Super large Suites!
Super big rooms and very friendly staff. Great mini bar and right across the street from the beach! Pet friendly...
SandraFamily trip
Verified Hotels.com guest review
Response by Helen
Dear Sandra, Thank you for taking the time to write about your recent stay with us.It's wonderful that you enjoyed yourself. We look forward to welcoming you back again soon. Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Aug 17, 2018
Fantastic location, spacious room
The location was perfect, right on the beach and next to a range of fantastic cafes, restaurants and shops. The room was spacious and the outdoor area was very private (despite being so close to the beach).
Other trip
Verified Expedia guest review
Response by Helen Buckley, General Manager
Thank you for taking the time to review your recent stay with us. Fantastic that you were able to take advantage of our excellent, central location yet still found your accommodation a private sanctuary. We look forward to welcoming you back soon.
10.0ExceptionalReviewed Apr 22, 2018
Exceptional
Byron never disappoints, the weather is reliable, the locals are very accommodating and there is so much to do. Beach Suites staff are exceptional.
ChristineFamily trip
Verified Hotels.com guest review
Response by Helen
Dear Christine, thank you so much for taking the time to write about your recent stay with us. I am so very proud of the staff at Beach Suites - a genuine happy friendly team. We look forward to welcoming you back to paradise soon. Helen
6.0GoodReviewed Apr 15, 2018
Great convenient location
Great location but property and furnishings outdated
ReneeOther trip
Verified Expedia guest review
Response by Helen
Dear Renee, Thank you so much for taking the time to review your recent stay with us. You will be please to know that we have refurbishment due to take place over the winter! We hope are able to come back and experience a revitalized Beach Suites soon.
10.0ExceptionalReviewed Mar 27, 2018
Excellent facility. Clean and close to everything
Excellent staff. Room serviced everyday. Perfect position. We were well looked after
Other trip
Verified Wotif guest review
Response by Helen
Thank you for taking the time to review your recent stay with us. We are pleased that you had an enjoyable stay with us and look forward to welcoming you back in the future
10.0ExceptionalReviewed Mar 12, 2018
room with a view
Great position, modern clean & spacious room. Lovely staff, very obliging & happy smiling faces, all makes for a great stay.
BarbaraOther trip
Verified Wotif guest review
Response by Beach Suites
Dear Barbara Thank you for taking the time to write about your recent stay with us at Beach Suites. So please to find that you had a lovely stay and we look forward to welcoming you back to Beach Suites soon. Kind Regards Tracy
8.0Very GoodReviewed Feb 20, 2018
Loved it!
We absolutely loved our stay here, the location and room is hard to beat. Highly recommend for a cheeky getaway.
Rebecca1 night trip
Verified Hotels.com guest review
Response by Helen
Dear Rebecca, Thanks for taking the time to write about your stay with us. Great to hear that you had a wonderful time in Byron Bay. We look forward to welcoming you back. Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Feb 11, 2018
Just perfect
From the text to notify us we could check in early to the moment we left was totally welcoming. A beautiful room with a few steps to the beach and shops. A perfect stay.
LisaOther trip
Verified Expedia guest review
Response by Helen
Dear Lisa, Thank you for taking the time to let us know that you enjoyed your time with us. We hope to welcome you back soon. Warm regards Helen
10.0ExceptionalReviewed Dec 31, 2017
Great place to stay at Byron. Excellent location, room very comfortable and clean. Loved the plunge pool.
Other trip
Verified Wotif guest review
Response by Helen
Thank you for your positive comments and for taking the time to review your recent stay with us. The things you mention are very important for us to get right - comfort and cleanliness. Great that we achieve! We look forward to welcoming you back again soon. Warm regards Helen Buckley Manager
10.0ExceptionalReviewed Nov 11, 2017
Close to Beach
Everything about the Hotel was excellent. Close to beach & nice and central. It was a little noisy at times outside, but that is beyond the control of the Hotel.
Other trip
Verified Expedia guest review
Response by Helen
Thank you for taking the time to write about your recent stay with Beach Suites. It's great to find you enjoyed your stay and our location! We hope we can welcome you back soon. Warm regards Helen
6.0GoodReviewed Oct 1, 2017
Betsy Adventure
The first disappointment was that we had booked a Garden Suite. There was no pool attached to this suite. The hotel information clearly says "Hotel has an outdoor pool". That is completely wrong. The penthouse has a pool and some of the ocean suites have a plunge pool. So be aware that you won't be spending your leisure time by the pool unless you pay for the penthouse! Also the dishwasher in the room was out of order, so much so that they had a laminated printed sign made up on the dishwasher. Not a holiday to have to hand wash your dishes. Oh Yes the sign said that you can leave the dishes for the cleaner to wash. Now what person leaves their greasy stinky dishes until the morning for someone else to clean up??? And you might need those dishes for the breakfast??? Anyway major disappointment when you are meant to be on a holiday! There was a thimble full of dishwasher detergent in a washing brush and 1cm of dishwasher detergent left in the supplied bottle. I have the photos to prove it! Ridiculous! The garden suite did back on to the restaurant/bar next door and the screening between the two areas was transparent enough that I could see them moving around in the back of the bar outside cleaning and working etc. The décor in the garden suite is very dated. Yellow walls, beige worn out furniture and very unappealing. The bathroom was well stocked with towels, no lock on the door tho. The spa bath did work and was clean. Overall there was no ambience.
Family trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Betsy Adventure, Thank you for taking the time to write about your recent stay with us. The quote "Hotel has an outdoor pool" is unfortunately written at the liberty of Expedia, it is not something Beach Suites has written or advertised ANYWHERE and I will complain to Expedia immediately about this gross inaccuracy in their representation of our property. So, we do apologise for this. Unfortunately things break down, and parts need to be ordered, which is the case with your dishwasher. We can do little to prevent this from happening, have offered to do your dishes and have staff on call 24 hours, which is advised on check in, to assist you with all of your holiday needs, including replenishing your dishwashing liquid when it runs out. Beach Suites is located in the centre of town, which has its positive and negative aspects. It is difficult to be so centrally located and not experience some close proximity to other businesses, particularly in a small town such as Byron Bay. We make all efforts to provide screening and privacy which is effective except instances when someone intensely peers through. Our walls have been painted this year in our cream colour and the décor recently updated to the owners taste, which unfortunately doesn't appear to be yours. I apologise that you seem to have had such a terrible stay, however perhaps if you had discussed some of your concerns whilst here we could have helped you in focusing on the wonderful aspects of Byron Bay and Beach Suites and helped you enjoy your stay a little more.
10.0ExceptionalReviewed Sep 16, 2017
Best place to spend a romantic night in Byron.
Top quality king suite overlooking the main beach of Byron Bay. The lighting was perfect. All other vendors, take note.
Other trip
Verified Wotif guest review
Response by Helen Buckley, Manager
Thank you for taking the time to write about your experience with Beach Suites. It's wonderful that you had such a positive experience. We look forward to welcoming you back in the future. Warm regards
10.0ExceptionalReviewed Jul 30, 2017
Amazing location
Great location right in the action and also right on the beach. Very luxurious accommodation and friendly staff
BrendanOther trip
Verified Wotif guest review
Response by Helen
Dear Brendan, Thank you for taking the time to write about your experience with Beach Suites. Our location is amazing and we designed a product to compliment... so pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon. Warm regards Helen Manager
10.0ExceptionalReviewed Apr 17, 2017
Beautiful room
Wake up in the morning, walk across the road and jump in the ocean. Then come back and warm up in the private heated plunge pool. Perfect
Other trip
Verified Expedia guest review
Response by Helen
Thank you for taking the time to review your recent stay with Beach Suites. It's great you combined our facilities and location so well! We look forward to welcoming you back in the future. Warm regards Helen
8.0Very GoodReviewed Apr 13, 2017
Lovely stay, really staff. Completely recommend. Would stay again.
Other trip
Verified Wotif guest review
Response by Beach Suites
Thank you so much for taking the time to write about your recent stay with us. Its great that you enjoyed your time and we look forward to welcoming you back again soon.
10.0ExceptionalReviewed Nov 17, 2016
As good as we had hoped
4 night trip
Verified Hotels.com guest review
10.0ExceptionalReviewed Nov 3, 2016
Convenient and clean room
Most enjoyable stay, great location close to everything. Friendly staff. Rooms cleaned by the time we returned to room. Clean and lovely room.
4 night romance trip
Verified Hotels.com guest review
10.0ExceptionalReviewed Sep 22, 2016
Large rooms and close to beach, shops and cafes
Travelled to the hinterland, Tallows and Wategos. Great time for whale watching too.
Romance trip
Verified Expedia guest review
10.0ExceptionalReviewed Sep 1, 2016
Amazing spot very romantic close the cafes
we loved our stay the room was amazing with our own pool perfect location across from the beach we used our own courtyard access, room spacious and comfortable. parking great all undercover and security. only downside cleaning could have been abit better although is was fine I am being really picky due to the cost of staying here. also add decaf coffee to your selection in the kitchen. cannot wait to go back
3 night romance trip
Verified Hotels.com guest review

The following reviews were posted by hotel guests from other countries

8.0Very GoodReviewed Nov 28, 2018
Bellissimo posto, ottimo albergo
1 night romance trip
Verified Hotels.com guest review
Response by Helen, General Manager
Thank you for taking the time to write about your recent stay with us. Wonderful that you found it beautiful. We look forwarding to welcoming you back in the future.
10.0ExceptionalReviewed May 8, 2018
Everything you need, with a view.
Everything you need in one place, with a view. Very comfortable room with walking distance to beach, restaurants and shops.
KarlFamily trip
Verified Hotels.com guest review
Response by Helen
Dear Karl, Thank you for taking the time to write about your recent stay. It's great that you enjoyed your stay - our location is pretty awesome for your holiday needs. We look forward to welcoming you back again soon.
10.0ExceptionalReviewed Mar 6, 2017
comfortable and great hotel.
The hotel was great. close access to beach and restaurants. Highly recommend it.
Ludvig4 night family trip
Verified Hotels.com guest review
Response by Beach Suites
Thank you for taking the time to write about your recent stay with us. We are pleased you enjoyed your stay and we look forward to welcoming you back soon. Warm regards Helen Buckley Manager
10.0ExceptionalReviewed Aug 28, 2016
JAPANからの旅行です。
 日本から家族できました。清潔で、広さもあり快適な部屋でした。従業員の方にもよくしていただきました。家族とも満足でした。また、利用させて頂きます。
KEIFamily trip
Verified Hotels.com guest review
Response by General Manager
Thank you for taking the time to write about your stay with Beach Suites, we appreciate it.
10.0ExceptionalReviewed Feb 2, 2019
Lisa1 night family trip
Verified Hotels.com guest review
Response by Helen
Dear Lisa, Thank you for taking the time to rate your recent stay with us. Fantastic that you enjoyed your stay! We look forward to welcoming you back to Beach Suites Helen Buckley General Manager
10.0ExceptionalReviewed Dec 10, 2018
Other trip
Verified Expedia guest review
Response by Helen
Thanks so much for taking the time to rate your recent stay - 5 out of 5 is a very pleasing result! We look forward to welcoming you back again soon. Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Nov 30, 2018
Other trip
Verified Wotif guest review
Response by Helen
Thank you for the 5 out of 5! We hope to welcome you back soon Warm regards Helen Buckley General Manager
10.0ExceptionalReviewed Nov 11, 2018
Other trip
Verified Expedia guest review
Response by Helen
Thank you for taking the time to review your stay with Beach Suites. Its great to see you found everything to your satisfaction. We look forward to welcoming you back in the future. Helen Buckley General Manager
8.0Very GoodReviewed Jul 20, 2018
Other trip
Verified Expedia guest review
Response by Helen Buckley, General Manager
Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the future.
10.0ExceptionalReviewed May 13, 2018
CarolynRomance trip
Verified Hotels.com guest review
Response by Helen
Dear Carolyn, thank you for taking the time to rate your recent stay and we're glad you found things to your liking. We look forward to welcoming you back in the future. Warm regards Helen
10.0ExceptionalReviewed Apr 3, 2018
LouiseOther trip
Verified Hotels.com guest review
Response by Helen
Dear Louise, thank you for taking the time to rate your recent stay with us. We hope to welcome you back soon. Warm regards Helen
10.0ExceptionalReviewed Apr 3, 2018
RossOther trip
Verified Hotels.com guest review
Response by Beach Suites
Dear Ross, 5 out of 5! Thanks so much for taking the time to rate your stay with Beach Suites. We look forward to welcoming you back soon.
10.0ExceptionalReviewed Feb 26, 2018
1 night trip
Verified Hotels.com guest review
Response by Helen
Thank you for a great score - glad you enjoyed your time with us. Warm regards Helen Buckley General Manager
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