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Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)

4 stars
No.131 Jiefang RoadShangcheng District, HangzhouZhejiang310009China, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
Comfort
Rather comfortable
Service
Fantastic service
Room
Room is all right
71See all 71 Hotels.com reviews
From 278 reviewsTripAdvisor Traveller Rating

Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)

Hotel Info: 866-539-8117

from $63
  • Business Room
  • Special rate room
  • Premier Room, City View
  • Deluxe Room
  • Deluxe Suite
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Also known as

  • Hangzhou West Lake Golden Plaza
  • Hangzhou West Lake Golden Plaza Hotel

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CNY 160.00 per night

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Number of spa tubs - 3
  • Sauna
Working away
  • Number of meeting rooms - 3
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Pearl Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Western Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)’s small print

Also known as

  • Hangzhou West Lake Golden Plaza
  • Hangzhou West Lake Golden Plaza Hotel

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CNY 160.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 71 reviews

Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)
Fair2.0 / 5
Lobby looks like retail business, very dirty
Very bad experience.
1 night family trip
Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)
Excellent4.0 / 5
2 nights in Hangzhou
Overall a great stay. The hotel is walking distance from Westlake, although I recommend getting a card for the very convenient public bike share program. The room itself was exactly what I needed for two nights. Nothing cushy but quite comfortable. The people at reception don't speak much English, but I had no problems checking in or out.
2 night trip
Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)
Good3.0 / 5
Hard to Communicate with English
It was hard to Check in and check out with English. Even Bell Boys never spoke English at all. Also, sorrounding environments were so crowded. Need to contral the people (or customers) in the Hotel Lobby. They sounds like fighting. Outside of hotel is understandable, but in Hotel also so loud. Other than that, the grneral grade is Fair. Thank you.
1 night business trip
Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)
Excellent4.0 / 5
good value for money
the hotel was fine for what I paid, but getting assistance from the hotel staff was difficult (English is a problem) and they wouldn't help me get a taxi...which was problematic. I had to drag my things out to the street and try to hail a taxi, which was very, very difficult.
2 night trip
Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)
Fair2.0 / 5
Hotel for smoking people
Hotel far from public attractions and everywhere people smoking
2 night family trip

See all reviews

Hangzhou West Lake Golden Plaza Hotel, Hangzhou (prefecture)

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