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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Sandos Cancun All Inclusive, Cancun

4.5-star4.5 stars
Km 14 Mz 53 Lote 37-1 ZH, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with pool bar, near La Isla Shopping Mall
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Service
Fantastic service
Location
Great location
Pool
Great pool
Food
Food is all right

Sandos Cancun All Inclusive, Cancun

  • Deluxe Room Ocean or Lagoon Partial View with Balcony
  • Sandos Suite
  • Laguna suite
  • Caribe Suite
  • Superior Room Ocean or Lagoon Partial View

What’s around Sandos Cancun All Inclusive, Cancun

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 30 min walk
  • Delfines Beach - 42 min walk
  • El Rey Ruins - 2.6 mi / 4.1 km
  • Cancun Convention Center - 3.5 mi / 5.6 km
  • Tortuga Beach - 5.3 mi / 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 213 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space size (feet) - 6254
  • Conference space size (meters) - 581
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Dining

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Water skiing nearby

Sandos Cancun All Inclusive, Cancun’s small print

Also known as

  • Cancun All Inclusive Luxury
  • Sandos Luxury Experience Resort All Inclusive
  • Sandos Cancun Lifestyle
  • Sandos Luxury Resort All Inclusive
  • Sandos Luxury
  • Sandos Lifestyle
  • Sandos Cancun Luxury Resort All Inclusive
  • Sandos Cancun Lifestyle All Inclusive
  • Sandos Lifestyle All Inclusive
  • Sandos Cancun Luxury Experience Resort All Inclusive
  • dos Cancun Lifestyle Inclusiv
  • Cancun Luxury Experience Resort
  • Sandos Cancun Inclusive Cancun
  • Sandos Cancun All Inclusive Cancun
  • Sandos Cancun Lifestyle Resort All Inclusive
  • Sandos Cancun All Inclusive All-inclusive property
  • Sandos Cancun All Inclusive All-inclusive property Cancun
  • Experience Resort
  • Experience Resort Cancun
  • Luxury Cancun Resort
  • Sandos Cancun Luxury Experience
  • Sandos Lifestyle Resort All Inclusive
  • Sandos Luxury Cancun
  • Sandos Luxury Experience

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sandos Cancun All Inclusive, Cancun

  • Is there a pool at Sandos Cancun All Inclusive?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Sandos Cancun All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Sandos Cancun All Inclusive?
    Yes, there's free self and valet parking.
  • Is airport shuttle service offered by Sandos Cancun All Inclusive?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Sandos Cancun All Inclusive?
    You can check in from 3 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near Sandos Cancun All Inclusive?
    Recommended spots to visit include La Isla Shopping Mall (1.5 mi) and Delfines Beach (2.2 mi), along with El Rey Ruins (2.6 mi) and Cancun Convention Center (3.5 mi).
  • Are there restaurants at or near Sandos Cancun All Inclusive?
    Yes, there are 5 onsite restaurants.

Recent reviews

Very Good 8.2 From 787 reviews

Very Good 8.0
I would recommend the hotel for a vacation!
Overall,I liked the hotel.First of all I want to point out that the hotel is not very big,there are not many people there even if it is full,and it is pretty chill at the restaurants,swimming pool area and the private beach.I liked the hotel’s location.It is located in the middle of the hotel zone.The beach around the hotel was throughly cleaned from seaweed and trash every single day.If you walk by beach to the North,it becomes more and more dirty.My check-in to the hotel was not ideal.And I cannot say that the hotel front desk staff and the manager were helpful.Hotel has 5 different restaurants.I visited all of them.Food was usually good.But it could be better.And they also should add new dishes to the menu.Every single day it was exactly the same selection.My the most favorite restaurant was a Japanese one,my least favorite restaurant with the least delicious food was the one near the swimming pool.The swimming pool area was awesome! I liked how it was designed.The access to the beach is very easy.The thing I did not like about outside around the hotel is the smoking area.It is locating right outside of the hotel exit on the way to the pool.So you have to walk thru smokers to get to the pool or beach.Also I did not like the elevators.There are only 2 of them.They are very small and very slow.My room (#417) was big and very nice.I liked everything there.The bed was comfortable,mini-bar had a lot of different free drinks,nice bathroom with a big shower cabin and a bathtub.
Albert, us6 night trip

Sandos Cancun All Inclusive, Cancun

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