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Carlton Hotel

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Classic Double Room | Minibar, desk, blackout curtains, free cots/infant beds
Deluxe Double Room, Terrace, City View | Minibar, desk, blackout curtains, free cots/infant beds
Deluxe Double Room, Terrace, City View | Minibar, desk, blackout curtains, free cots/infant beds
Standard Double Room | Minibar, desk, blackout curtains, free cots/infant beds
Classic Twin Room | Minibar, desk, blackout curtains, free cots/infant beds

Overview of Carlton Hotel

Carlton Hotel

3-star property
Pet-friendly hotel with 1 bars, connected to the convention centre, near Ghent ICC

9.4/10 Exceptional

508 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Bar
Map
Koningin Astridlaan 138, Ghent, 9000

Room options

About this area

What's nearby

  • In Stationsbuurt Noord

Getting around

  • Brussels Airport (BRU) - 34.9 miles/56.1 km
  • Ghent-Sint-Pieters Station - 3 min walk
  • Ghent (GNE-Sint-Pieters Train Station) - 3 min walk
  • Gentbrugge Station - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Paul's Boutique - 2 min walk
  • The Rambler - 2 min walk
  • Lekker GEC - 2 min walk
  • La Stazione - 3 min walk
  • China Paleis - 3 min walk

About this property

Carlton Hotel

Carlton Hotel offers an airport shuttle (available on request) for EUR 85 per vehicle one-way. You can unwind with a drink at the bar/lounge, and cooked-to-order breakfast is available daily. Fellow travellers say great things about the helpful staff and location.

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured on-site self-parking (EUR 15 per night)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 6:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Handrails in stairwells
  • Visual fire alarm

Languages

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 18 for adults and EUR 18 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 85 per vehicle (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per accommodation, per stay

Parking

  • Secured self-parking costs EUR 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property uses eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Carlton Hotel Ghent
Carlton Ghent
Carlton Hotel Hotel
Carlton Hotel Ghent
Carlton Hotel Hotel Ghent

Frequently asked questions

Does Carlton Hotel offer free cancellation for a full refund?
Yes, Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Carlton Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Carlton Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Carlton Hotel?
Yes. Self-parking costs EUR 15 per night. Electric car charging is available.
Is an airport shuttle service offered by Carlton Hotel?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is EUR 85 per vehicle one-way.
What are the check-in and check-out times at Carlton Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Carlton Hotel and nearby?
Recommended spots to visit include Ghent ICC (8-min walk) and Museum of Fine Arts (10-min walk), along with City Museum for Contemporary Art (10-min walk) and Ghent University Hospital (1.2 mi).
Are there restaurants at or near Carlton Hotel?
Yes. Nearby restaurants include China Paleis (3-min walk), Café Parti (4-min walk) and Starbucks (4-min walk).
What's the area around Carlton Hotel like?
Carlton Hotel is a short 3-minute walk from Ghent-Sint-Pieters Station and 2 minutes' walk from Citadel Park. The local area is walkable and popular for its beaches.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Hongyu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, helpful staff with smile and friendly
Ali, 6-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay at Hotel Carlton. The room was perfect for our stay, the staff were very helpful, and the location was ideal. We liked the daily still and fizzy water "on tap" and in our room. We would happily stay here if visiting Ghent again.
Sara, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Wonderful hotel in a fantastic city. Really close to station for trips to Brugges and Brussels.
Stephen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very recommended hotel, 5 minutes walk from the train and train station. The receptionist took the time to make recommendations and instructions and how to move around the city. Very clean and room with lots of space.
KAREN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Would recommend
Friendly and helpful staff. Super breakfast. Comfy room. Very near to the station and close to Citadel Park.
julie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff catered to our needs brilliantly. Stored our bikes, found options for an early breakfast. Couldn’t fault the service provided.
William, 2-night family trip
Verified Expedia guest review

6/10 Good

No Air Conditioner. No lock on the door of the toilet.
Galina, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good location near the train station, No AC and windows with no screen, the carpets are dirty, needs update.
2-night trip
Verified Hotels.com guest review