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Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta

5 stars
Jl MH Thamrin Kav 15JakartaJakarta10350Indonesia, 800-491-6126
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Outstanding4.8 / 5
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Value
Fairly good value for money
26See all 26 Hotels.com reviews
From 421 reviewsTripAdvisor Traveller Rating

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta

Hotel Info: 866-539-8117

from $172
  • Executive Suite, 1 King Bed (Junior)
  • Executive Suite
  • Deluxe Room (Executive)
  • Junior Suite
  • Executive Suite (Executive Junior Suite)
  • Deluxe Room (Grand Deluxe)
  • Junior Suite, 1 King Bed
  • Suite (Keraton)
  • Deluxe Room (Grand)
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Also known as

  • Keraton
  • Keraton Luxury Collection
  • Keraton Luxury Collection Hotel
  • Keraton Plaza Luxury Collection Hotel Jakarta
  • Keraton Plaza Luxury Collection Jakarta

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 65 per night

Buffet breakfast is offered for an extra charge of USD 35 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 62 per person (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Keraton Spa has 7 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Bengawan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Keraton Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

  • Keraton at The Plaza, a Luxury Collection Hotel, Jakarta is listed in the 2013 Condé Nast Traveler Hot List.

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta’s small print

Also known as

  • Keraton
  • Keraton Luxury Collection
  • Keraton Luxury Collection Hotel
  • Keraton Plaza Luxury Collection Hotel Jakarta
  • Keraton Plaza Luxury Collection Jakarta

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 65 per night

Buffet breakfast is offered for an extra charge of USD 35 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 62 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 26 reviews

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta
Outstanding5.0 / 5
One of best hotels I've stayed in; great service
Great service and nice late check out policy
1 night business trip
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta
Outstanding5.0 / 5
Very pleased everyone was real nice
2 night business trip
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta
Outstanding5.0 / 5
Luxurious Palace
Keraton means "Palace" and this hotel absolutely deserves that designation. The room is spectacular, the service outstanding. Only downer was that the big pool is not available to hotel guests.
1 night romance trip
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta
Outstanding5.0 / 5
Great Hotel
A modern, luxurious hotel in the centre of Jakarta. Stayed for 2 nights with my partner and 2 year old son and the staff couldn't have made us feel more welcome. I cannot recommend this hotel highly enough.
2 night family trip
Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta
Outstanding5.0 / 5
5-star hotel
good service and nice room, a real 5 star hotel!
2 night business trip

See all reviews

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta

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