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Villas de Palermo Hotel and Resort, San Juan del Sur

3.5 stars
Carretera San Juan del Sur, km 139San Juan del SurRivas48600Nicaragua, 800-491-6126
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Excellent4.3 / 5
Vibe
Awesome vibe
Location
Great location
Room
Room is all right
29See all 29 Hotels.com reviews
From 274 reviewsTripAdvisor Traveller Rating

Villas de Palermo Hotel and Resort, San Juan del Sur

Hotel Info: 866-539-8117

from $116
  • Luxury Villa, 2 Queen Beds
  • Villa, 2 Queen Beds
  • Villa, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
The front desk is open daily from 8 AM - 9 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Security guard at gate
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests should notify this property in advance of their anticipated arrival time. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free cruise terminal shuttle

  • Ferry terminal shuttle *

Parking

  • Free valet parking

Offsite

  • Free area shuttle within 3 km

  • Free beach shuttle

  • Free shopping center shuttle

  • Casino shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Resort Palermo
  • Palermo Hotel Resort
  • Palermo Villas
  • Villas Palermo Hotel & Resort
  • Villas Palermo Hotel & Resort San Juan del Sur
  • Villas Palermo San Juan del Sur

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Beach access
  • Shuttle service
  • Internet access (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 25 per night

Cooked-to-order breakfast is offered for an extra charge of USD 5 per person (approximately)

Cribs/Infant beds are available for USD 25 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

Casino shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
Working away
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • One meeting room
  • Conference center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 52
  • Year Built 2006
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished patio
Freshen up
  • Second bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Recreation

On Site

  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Villas de Palermo Hotel and Resort, San Juan del Sur’s small print

Also known as

  • Hotel Resort Palermo
  • Palermo Hotel Resort
  • Palermo Villas
  • Villas Palermo Hotel & Resort
  • Villas Palermo Hotel & Resort San Juan del Sur
  • Villas Palermo San Juan del Sur

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Beach access
  • Shuttle service
  • Internet access (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 25 per night

Cooked-to-order breakfast is offered for an extra charge of USD 5 per person (approximately)

Cribs/Infant beds are available for USD 25 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

Casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 29 reviews

Villas de Palermo Hotel and Resort, San Juan del Sur
Outstanding5.0 / 5
Unexpected gem
We stayed at this place on a whim! We were on my daughters 10 year anniversary and had originally staying at the HC Suites right in front of the beach but while at dinner across the street, my son in law went back for his camera battery and as he was unlocking the door a man was walking out!!! He was the security for the night and only employee onsite!!! He stole around $2700! There were no security boxes in any rooms. What's worse is that after catching the man red handed and police arresting the robber, the woman in charge of the hotel (mother and daughter from Spain) sided with the man. We were frightened and looked for another hotel in the middle of the night and found this gem! What a difference! It had tons of security which made us relax right away. Also the villas were breathtaking not to mention the views! There's a relaxing pool with an adjoining restaurant which was delicious. There's also happy hour so while your in the pool the waiters will bring your drinks! Also next door at the adventure park, we went zip lining! This hotel had outstanding service, even with a shuttle that will drop you off and pick you up around the town! I can't say enough good things about this hotel. Our only regret was not finding it sooner. We were close to leaving San Juan with a bad taste in our mouths but this hotel saved the day (it was our first time here) Highly recommended and looking forward to staying here again! Thanks to everyone working there for giving us an amazing stay!!!!
2 night family trip
Villas de Palermo Hotel and Resort, San Juan del Sur
Good3.0 / 5
San Juan condo
The only reason I ranked low was due to no phone available to call for room service or taxi. Staff & restaurant were very good.
1 night romance trip
Villas de Palermo Hotel and Resort, San Juan del Sur
Outstanding5.0 / 5
Lovely place
lovely..
1 night family trip
Villas de Palermo Hotel and Resort, San Juan del Sur
Good3.0 / 5
Ok for the area
The hotel was good not great my house had insects inside spiders, ants, and a wasp. We had issues with the hot water in our house they tried to fix it but the hotel couldn't. Overall it was a satisfactory hotel.
2 night family trip
Villas de Palermo Hotel and Resort, San Juan del Sur
Excellent4.0 / 5
Beautiful Hotel, Big Villas, Peaceful.
Beautiful grounds. Friendly people and service. The villas are huge. A short taxi ride from town, but better than staying in the beach town surrounded by hostels.
2 night romance trip

See all reviews

Villas de Palermo Hotel and Resort, San Juan del Sur

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