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Hotel Conde de La Cruz, Cartagena

3 stars3 stars
Calle De La Cruz No 9 - 41CartagenaBolivarColombia
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Good3.6 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Comfort
Comfortable
165See all 165 Hotels.com reviews
From 188 reviewsTripAdvisor Traveller Rating

Hotel Conde de La Cruz, Cartagena

from $35
  • Triple Room
  • Quadruple Room
  • Single Room
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Other information

  • Resort fee included

Also known as

  • Hotel Patio de La Cruz
  • Hotel Patio de La Cruz Cartagena
  • Patio de La Cruz
  • Patio de La Cruz Cartagena
  • Hotel Conde Cruz Cartagena
  • Hotel Conde Cruz
  • Conde Cruz Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for COP 70000 per night

Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (roundtrip)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Hotel Conde de La Cruz, Cartagena’s small print

Also known as

  • Hotel Patio de La Cruz
  • Hotel Patio de La Cruz Cartagena
  • Patio de La Cruz
  • Patio de La Cruz Cartagena
  • Hotel Conde Cruz Cartagena
  • Hotel Conde Cruz
  • Conde Cruz Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for COP 70000 per night

Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (roundtrip)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 165 reviews

Hotel Conde de La Cruz, Cartagena
Poor1.0 / 5
No cancelation policy
Not very accomodating or kind. I found the check in process to be tedious. I reserved the wrong day and they were not helpful at all.
1 night romance trip
Hotel Conde de La Cruz, Cartagena
Excellent4.0 / 5
Good price to stay in the old town
Good price
2 night trip with friends
Hotel Conde de La Cruz, Cartagena
Good3.0 / 5
affordable room not so nice views
my room had a bad AC and no windows.
2 night trip
Hotel Conde de La Cruz, Cartagena
Outstanding5.0 / 5
Beautiful stay
It was a very beautiful hotel. Clean . Artistic . Friendly staff . Just experience it yourself.
2 night trip with friends
Hotel Conde de La Cruz, Cartagena
Good3.0 / 5
Great location, but...
The staff was very nice as it says in many reviews. However the hotel is much older then shown in pictures. The area is great but too much traffic for my uber rides, but still loved location. Room sheets floor were dirty. When I took shower entire bathroom flooded cause door didn't close and I didn't notice in time, water went into the bathroom. I asked for hair dryer I got it. They kept my luggage. No elevator had to take and bring down my very heavy suitcase. The worst thing I am upset about is that they have a so called restaurant that 3 times they changed timings on me. I was in mood to spend evening in my room and they kept delaying time. Finally front desk said they will open at 8pm. I went back in my room and a guy came to inform me its open which I thought was great. I go up and its total darkness and the same guy is doing something in the kitchen without even turning on lights. Few mins later while I am admiring the nice view atleast, he puts a plate down and says dinner. I am total shocked. He warmed it up in a microwave and it was fish. I don't eat fish and I am not eating old food. Very disappointed. I had to get ready and go out for dinner then. Was very disappointed.
2 night trip

See all reviews

Hotel Conde de La Cruz, Cartagena

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