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ARCOTEL Onyx Hamburg

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of ARCOTEL Onyx Hamburg

ARCOTEL Onyx Hamburg

4.5 star property
Luxury hotel with bar/lounge, near Reeperbahn

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is $126
Price available on 12/11/2022
Map
Reeperbahn 1a, Hamburg, HH, 20359
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Saint Pauli
  • Reeperbahn - 1 min walk
  • Elbe Philharmonic Hall - 22 min walk
  • Miniatur Wunderland - 22 min walk
  • St. Pauli Piers - 1 min drive
  • Hamburg City Hall - 6 min drive
  • Fish Market - 10 min drive
  • Hagenbeck Zoo - 19 min drive
  • Volksparkstadion - 20 min drive

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • Sternschanze Station - 24 min walk
  • Hamburg Dammtor Station - 26 min walk
  • Hamburg-Altona Station - 29 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 9 min walk

Restaurants

  • Clouds – Heaven’s Bar & Kitchen - 2 min walk
  • Man Wah - 3 min walk
  • Da Benito - 3 min walk
  • Lieblings Café Bar - 3 min walk
  • Schankwirtschaft - 4 min walk

About this property

ARCOTEL Onyx Hamburg

ARCOTEL Onyx Hamburg puts you 0.1 mi (0.1 km) from Reeperbahn and 1.1 mi (1.8 km) from Miniatur Wunderland. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This luxurious hotel is also 1.6 mi (2.5 km) from Elbe Philharmonic Hall and 4.4 mi (7 km) from Hagenbeck Zoo. Fellow travelers love the helpful staff and central location. Public transportation is just a short walk: St. Pauli U-Bahn is steps away and Landungsbrücken Station is 8 minutes.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 76-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 20 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
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Hamburg Onyx
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Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Does ARCOTEL Onyx Hamburg offer free cancellation for a full refund?
Yes, ARCOTEL Onyx Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ARCOTEL Onyx Hamburg?
As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on Dec 11, 2022 start from $126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ARCOTEL Onyx Hamburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ARCOTEL Onyx Hamburg?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ARCOTEL Onyx Hamburg?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at ARCOTEL Onyx Hamburg?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at ARCOTEL Onyx Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (5-min walk) and Casino Esplanade (3-min drive) are both nearby.
Are there restaurants at or near ARCOTEL Onyx Hamburg?
Yes. Nearby restaurants include Man Wah (3-min walk), Da Benito (3-min walk), and Lieblings Café Bar (3-min walk).
What's the area around ARCOTEL Onyx Hamburg like?
ARCOTEL Onyx Hamburg is in Saint Pauli, a short 2-minute walk from St. Pauli U-Bahn and 8 minutes' walk from St. Pauli Piers. Our travelers say the local area is very central.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very Good

Shulamit, 2-night trip
Verified Hotels.com guest review

6/10 Good

Camden, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a clean and comfortable hotel.
Shahin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel!
A bit expensive, but cannot complain about the service and facilities.
Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy bed and clean room
Comfortable and centraly located hotel. Comforrable bed. Average breakfast.
Jens Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel great service. Always welcoming and the bar was top quality
jim, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a quirky hotel architecturally, but I found that I did enjoy it very much. And extremely well situated for what I came to Hamburg to do and see.
Harry, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Good hotel with good restaurant options
Jeff, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly and well located
Chadd, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andreas, 1-night trip
Verified Hotels.com guest review