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1 room, 2 adults

ARCOTEL Onyx Hamburg, Hamburg

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for familiesThis property has good facilities for families.
Reeperbahn 1a, Hamburg, HH, 20359, Germany

Luxury hotel with restaurant, near Reeperbahn
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,040 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Room
Great room
WiFi
Good internet service

ARCOTEL Onyx Hamburg, Hamburg

from $87
  • Comfort Room
  • Superior Room
  • Junior Suite
  • Suite

What’s around ARCOTEL Onyx Hamburg, Hamburg

Landmarks

  • In Saint Pauli
  • Reeperbahn - 1 min walk
  • St. Michaelis Church - 10 min walk
  • Fish Market - 20 min walk
  • Elbe Philharmonic Hall - 22 min walk
  • Hamburg City Hall - 22 min walk
  • Miniatur Wunderland - 23 min walk
  • Hamburg Dungeon - 23 min walk

Getting around

  • Hamburg (HAM) - 15 min drive
  • Sternschanze Station - 25 min walk
  • Hamburg Dammtor Station - 27 min walk
  • Holstenstraße Station - 28 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Health club
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 592
  • Conference space size (meters) - 55
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 76-cm flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

ARCOTEL Onyx Hamburg, Hamburg’s small print

Also known as

  • ARCOTEL Hamburg Onyx
  • Onyx Hamburg
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hamburg
  • ARCOTEL Onyx Hamburg Hotel Hamburg
  • ARCOTEL Onyx
  • ARCOTEL Onyx Hamburg
  • ARCOTEL Onyx Hotel
  • ARCOTEL Onyx Hotel Hamburg
  • Hamburg ARCOTEL Onyx
  • Hamburg Onyx
  • Onyx ARCOTEL
  • Onyx ARCOTEL Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 15 per day

Rollaway beds are available for EUR 40.0 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 654 reviews

Very Good 8.0
Great location in the hip/grungy St Pauli neighborhood. Near most of the main attractions in Hamburg and easily accessible by bus and subway. This is where the Beatles really started! The area right around the hotel is OK, but gets questionable as you walk down the main street. Not for families! It's listed as a 4-start hotel, which is a bit of a stretch. At the very best, this hotel deserves a 3.5-star based on its facilities. 3-star would be more accurate.
Wagner, usBusiness trip
Exceptional 10.0
Great hotel in a great location
Spent a week in Hamburg attending the International Rotary Convention. The Arcotel Onyx was conveniently located near the Messe and after-hours activities. I'll definitely stay here agaiin!
Sheila R, usBusiness trip
Very Good 8.0
1 Day/Night: Wed-Thu
us1 night trip
Very Good 8.0
Nice hotel in a sketchy area
A nice room in a perfectly good hotel. Two 'surprises' worth mentioning: the hotel is right in the middle of Hamburg's infamous red light district, which should be stated up front, and it is -not- particularly close to the airport (40 minute ride).
William, us1 night romance trip
Good 6.0
All style and no substance
A nice-looking hotel that doesn't take care of the small details. As a result it wasn't a good experience staying there. My room was cold when I arrived so I turned up the heat. It actually got colder so I asked the front desk for some help, thinking that perhaps I was doing something wrong. I was assured that the thermostat was fine so I went to bed and woke up in a cold room. The wifi was almost impossible to connect to and if you were lucky enough to get online, the signal kept dropping. In the end I gave up and used my phone as a hotspot. The bed looked great but was hard and uncomfortable. It seems that the emphasis here is on style over substance. To be honest, I would rather be in a budget hotel with decent amenities than pay extra for a stylish but freezing cold room with no wifi. I won't be returning.
Richard, us1 night trip

ARCOTEL Onyx Hamburg, Hamburg

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