All hotels in Francisco Uh May, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Palma Real, Riviera Maya

3 stars
Carretera Federal Tulum-Coba km 21.5Mza. 17 Lt. 4, Francisco Uh MayQROO77796Mexico, ‏‎800-491-6126
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Good3.0 / 5
Service
Fantastic service
Cleanliness
Quite clean
Location
Location is ok
28See all 28 Hotels.com reviews
From 50 reviewsTripAdvisor Traveller Rating

Hotel Palma Real, Riviera Maya

Hotel Info: 866-539-8117

from $19
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Hotel Palma Real Francisco Uh May
  • Palma Real Francisco Uh May

Policies

This property does not have elevators.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of MXN 75 per person (approximately)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Room service
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Outdoor pool
  • Children's pool
  • Hiking/biking trails nearby
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Private pool
  • Private plunge pool
  • Balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 21-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Palma Real, Riviera Maya’s small print

Also known as

  • Hotel Palma Real Francisco Uh May
  • Palma Real Francisco Uh May

Policies

This property does not have elevators.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of MXN 75 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 28 reviews

Hotel Palma Real, Riviera Maya
Good3.0 / 5
poor value for price
Staff were friendly, room was clean, bed was poor mattress on cement, pillows were very small, restaurant was not open. Had to drive 20+ km to eat. Ladder in pool broken so couldn't get in or out. couldn't get TV on. Overpriced for what we got.
2 night family trip
Hotel Palma Real, Riviera Maya
Excellent4.0 / 5
Tulum Budget Alternative
Clean budget hotel about 15 minutes from Tulum in small town of Francisco Un May. Good sized room, strong internet and very basic.
3 night family trip
Hotel Palma Real, Riviera Maya
Fair2.0 / 5
Budget stay for 1-2 nights
This is a basic accomodation on the road from Tulum to Coba. It's very budget friendly, no-frills option. The room has AC and TV, shelving and table with chairs. To use TV you need to leave a money deposit at the front desk. The property also has a pool and a small snack bar, neither of which we used. There is a 24 hr front desk/security person on duty. The room was reasonably clean but the sheets had stains which I didn't like. There is not much nearby in terms of cafes or grocery stores so for meals we drove to Tulum pueblo (~20 min).
2 night romance trip
Hotel Palma Real, Riviera Maya
Poor1.0 / 5
We were not able to check in to the hotel because when we arrived, the receptionist said that all of the rooms were completely booked. He did not speak any English at all, which was fine, we were knowledgeable of some Spanish. We had reservations through hotels.com but the receptionist still would not help us. So we had to drive around until we found a new place to stay; we ended up paying a lot more than we had anticipated. This was a very bad experience and we will not plan to stay there again.
5 night family trip
Hotel Palma Real, Riviera Maya
Good3.0 / 5
Perfect stopover
We stayed overnight at this hotel on our road-trip to western yucatan. It is an affordable and clean hotel with good service and friendly staff. A little away from the city but fantastic for the price we paid. Also gave us a chance to visit the nearby village and experience local food and lifestyle. Equal distance from Tulum and Coba.
1 night trip

See all reviews

Hotel Palma Real, Riviera Maya

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