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3-star hotel with bar/lounge, near Notre-Dame de Reims
Had a great stay. Close to metro and great location by the Louve and shopping. Had extra…
Sep 11, 2019
Very cute hotel in the centre of Reims just a couple minutes walk to the central train…
Sep 8, 2019
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
This property accepts credit cards and cash.
*See fees and policies for additional details or extra charges
Excellent location!!! Very clean. The room was a little too small. It is our second time at Crystal and we will be back!
1 night romance trip, Jun 21, 2019
Verified Expedia guest review
Excellent location, easy walking from train station. Helpful front desk help in printing tickets to Domaine Pommery. Breakfast options in dining room.
Kalane, 2 night family trip, Jun 11, 2019
Verified Hotels.com guest review
I stayed one night in Reims and this was all that I needed: a clean, safe hotel. Staff was great. Rooms weren’t huge but the bathroom and shower were actually bigger than in other places.
1 night family trip, Jun 10, 2019
Verified Orbitz guest review
A very nice, convenient hotel in the middle of everything. An older hotel, the elevator doesn’t go all the way up to the 5th floor. Also, the doors don’t filter outside sounds. Staff was awesome, and it is a cute hotel.
Aaron, 1 night family trip, May 23, 2019
Verified Hotels.com guest review
24 hour check in is a lie, which is my biggest complaint. Also the breakfast was expensive, but really the only breakfast available before 11 am in the area, soooo...I don't know. Otherwise, the location was AMAZING and the room was clean. Beds were uncomfortable.
1 night trip with friends, Feb 21, 2019
Verified Hotels.com guest review
Great location with several good restaurants close by
Bert, 4 night trip, Oct 4, 2018
Verified Expedia guest review
We really enjoyed our stay and loved the view of the rooftops from our room. The room was comfortable and the staff were helpful. There was a water leak at the hotel, requiring water to be shut off intermittently and the staff went out of their way to provide water bottles and ensure our comfort.
Lee, 1 night romance trip, Nov 3, 2017
Verified Hotels.com guest review
We could notice room remodeling to modernize, which was nice, but sometimes old is just old. For example, upon first entry the room smelled very musty, though opening the windows immediately masked that issue. But we had no water from 11 pm to 7 am due to some issue with the pipes. That is rather constricting, and there is no way I can say I liked a hotel with that issue, so glad we were only there 1 night. The hotel has a nice location, easy walk from the gare and right behind a main row of restaurants. Room was among smallest we’ve had on a long trip through France.
Jim, 1 night trip, Oct 26, 2017
Verified Expedia guest review
The hotel is more appealing in photos than in real life. The room is crammed with furniture, leaving almost no space for moving around without stepping on the bed. The towels deserve a new fresh set, as they are thin as a paper. For us is was unfortunate to have a room with a window behind the burger king’s chimney, leaving us with two options, leave the window open to let cold air in mixed with fried potatoes and meat odor or leave it closed and have a hot room. Besides that, it is very well located and the staff was very kind and helpful; I would recommend to stay no more than two nights.
RAFATHS, 2 night trip, Sep 27, 2017
Verified Expedia guest review
If you are driving a rental car, there is no area to briefly park and unload at this hotel. You need to park there at the underground parking right there in front of the hotel. You can't do down that street but you can enter the parking area underground. You then need to find the elevator which takes you up to level 0 which is just a block from the hotel entrance. You need to carry your bags up about 10 steps right in front of the entrance door into the hotel. Tell them you parked your car and when you check out they will charge you the hotel rate and give you two coupons which you put in the machine when you check out. We just left our car for the two days and didn't need it. If you need to go places then you can ask them how to do that. The rooms are small but there is a French charm to them and the price is right. We didn't hear one peep out of anyone from any other room. It was perfect for us. Happiness comes from within us, not from the hotel being this way or that way. Perfection is there within you. I wish that for you.
no one special, 2 night trip, Jun 23, 2017
Verified Expedia guest review