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Ayenda Casona Terrace

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Rooftop terrace
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Ayenda Casona Terrace

Ayenda Casona Terrace

3.0 star property
City centre hotel in Arequipa

7.6/10 Good

25 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Calle Alvarez Thomas 211, Arequipa, Arequipa, 4001

Room options

About this area

What's nearby

  • In Historical Center

Getting around

  • Arequipa (AQP-Rodriguez Ballon Intl.) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe y Vino - 3 min walk
  • Peruita - 3 min walk
  • Yeah! - 3 min walk
  • Mamut - 4 min walk
  • La Boveda - 4 min walk

About this property

Ayenda Casona Terrace

Ayenda Casona Terrace offers an airport shuttle (available 24 hours) for PEN 10 per vehicle one-way. Free perks include WiFi, wired Internet and continental breakfast daily between 7:00 AM and 9:00 AM. Other highlights include a terrace and a garden.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (54 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon checkout to residents of Peru regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Airport shuttle service is offered for an extra charge of PEN 10 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for PEN 70 per night
  • Rollaway beds are available for PEN 120 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Casona Terrace Hotel Arequipa
Casona Terrace Hotel
Casona Terrace Arequipa
Casona Terrace
Casona Terrace Hotel
Ayenda Casona Terrace Hotel
Ayenda Casona Terrace Arequipa
Ayenda Casona Terrace Hotel Arequipa

Frequently asked questions

Does Ayenda Casona Terrace offer free cancellation for a full refund?
Yes, Ayenda Casona Terrace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ayenda Casona Terrace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ayenda Casona Terrace?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ayenda Casona Terrace?
Sorry, there's no on-site parking at Ayenda Casona Terrace.
Is an airport shuttle service offered by Ayenda Casona Terrace?
Yes, an airport shuttle is available. The charge is PEN 10 per vehicle one-way.
What are the check-in and check-out times at Ayenda Casona Terrace?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Ayenda Casona Terrace and nearby?
Ayenda Casona Terrace has a garden.
Are there restaurants at or near Ayenda Casona Terrace?
Yes. Nearby restaurants include Yeah! (3-min walk), Mamut (4-min walk) and La Boveda (4-min walk).
What's the area around Ayenda Casona Terrace like?
Ayenda Casona Terrace is in Historical Center, a short 4-minute walk from Arequipa Cathedral and 4 minutes' walk from Arequipa Plaza de Armas.

Overall score and ratings

7.6

Good

8.3/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Exceptional customer service
CLEICE, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Our family stayed there before and after New Year's Day and we would never stay there again
Verified Expedia guest review

8/10 Very good

Hotel in Arequipa near the plaza
Nice hotel with quiet courtyard after the bustle of the street. Security gate at the entrance. Great breakfast spread, fresh juices and eggs cooked to order. Helpful front desk personnel.
Verified Expedia guest review

6/10 Good

Avoid ground floor level.
I stayed at the ground floor level for a few nights before moving upstairs. Ground floor rooms don't have windows, a safe or a proper shower. Avoid those at all costs. The rooms upstairs are a lot nicer.
Verified Expedia guest review

10/10 Exceptional

The best hotel in arequipa
The hotel was the nices hotel in arequipa the staff were very nice and the service cleanes and very close to plaza de armas 1 block away
Verified Expedia guest review

8/10 Very good

Happy with our stay
Overall, we were happy with our stay at Casona Terrace. We were in Arequipa when there were some protests (okay, riots...) going on and the young man at Reception went above and beyond for us. When we couldn't leave for dinner, he found somewhere that was willing to deliver to us and opened up the breakfast room for us to eat. It was most appreciated after a bit of a harrowing trip into the city. The rooms were pleasant and comfortable, it was one of the better beds we had while in Peru. The courtyard is lovely and the upstairs terrace is a nice place to spend some time, as well. The location is very convenient to the main plaza, without being right on the square. The only issue is that the bathrooms are VERY small. Even I, at 5'2 almost didn't have room for my knees when I sat on the toilet. There's no counter space at all and no hooks for bath towels (there is one for a hand towel.)
Verified Hotels.com guest review

8/10 Very good

Our bus was running late because of the demonstrations, arrived at 0130, and had to wake up the on call staff (very small hotel) and he greeted us cheerfully, took us straight to our room, and let us register in the morning after the complimentary buffet.
Verified Expedia guest review

8/10 Very good

Comfortable hotel
We arrived early after bussing from Cusco and expected to have to leave our bags there until check in time but the staff found us a room immediately and allowed us to get in very early. We appreciated being able to have a hot shower after the long bus trip. The room was very comfortable and clean as was the bathroom. There was a good size shower with good water pressure and reliable hot water. The hotel was a short stroll to the main plaza in Arequipa and we didn't have any problems with traffic noise during the night. We stayed two nights and after our stay we went on a tour of the Colca Canyon. The staff happily looked after our main bags while we were on the tour even though we were flying out the day we got back from the tour and weren't going to stay another night.
Verified Expedia guest review

10/10 Exceptional

close to must see sites
I would stay at this hotel again.
Verified Hotels.com guest review

6/10 Good

Nice
Hotel rooms were very nice and new, with enough space. Beds should be looked at for newer and softer mattresses. Wifi: had to log in every time phone went out, response was that this was the way it worked and that it was a pain. Breakfast was unfortunately not up to standards with any other hotel we stayed in. Food&fruit were out of date and smelled, toast already made(??), no eggs or anything available or crew to monitor. Coffee was hot water and bags, not the real coffee, most times water had run out. Tables not cleaned, staff was friendly but limited in their capabilities to assist. In the early morning we couldn't leave premises as no staff, finally after a while, he came and gate was opened. We wouldn't stay there again, but only for location. Also, they charged 35 soles for taxi when another staff member told us 22 soles max, to airport( which is what we paid on our return to Lima airport).
Verified Hotels.com guest review