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SchlossHotel Zermatt – Active & CBD Spa Hotel

Overview of SchlossHotel Zermatt – Active & CBD Spa Hotel

SchlossHotel Zermatt – Active & CBD Spa Hotel

4.0 star property
4-star hotel in Zermatt City Centre with spa and indoor pool
The price is $462
Price available on 1/29/2023

9.4/10 Exceptional

480 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Bathtub
Map
Bahnhofplatz 18, Zermatt, VS, 3920

Room options

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Station - 1 min walk
  • Free train station pick-up

Restaurants

  • Swiss Chalet - 2 min walk
  • Theodors Stuba Zermatt 1896 - 3 min walk
  • Bäckerei Fuchs - 4 min walk
  • Le Cervin Grill - 4 min walk
  • Le Gitan - 5 min walk

About this property

SchlossHotel Zermatt – Active & CBD Spa Hotel

Located near a train station, SchlossHotel Zermatt – Active & CBD Spa Hotel is a great choice for a stay in Zermatt. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with hot stone massages. A bar/lounge, a fitness center, and a sauna are other highlights at this upscale hotel. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Helicopter/airplane tours
  • Shopping
  • Pool table
  • Foosball
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Wildlife viewing nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1964
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 70-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and sports massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of CHF 15.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Schlosshotel Life Style Zermatt Hotel
Schlosshotel Hotel
Schlosshotel Hotel Zermatt
Schlosshotel Zermatt
Schlosshotel Tenne Hotel Zermatt
Schlosshotel Tenne Zermatt
Schlosshotel Life Style Hotel
Schlosshotel Life Style Zermatt
Schlosshotel Life Style
Schlosshotel my Lifestyle
SchlossHotel Zermatt – Active & CBD Spa Hotel Hotel
SchlossHotel Zermatt – Active & CBD Spa Hotel Zermatt
SchlossHotel Zermatt – Active & CBD Spa Hotel Hotel Zermatt

Frequently asked questions

Does SchlossHotel Zermatt – Active & CBD Spa Hotel offer free cancellation for a full refund?
Yes, SchlossHotel Zermatt – Active & CBD Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SchlossHotel Zermatt – Active & CBD Spa Hotel?
As of Jan 25, 2023, prices found for a 1-night stay for 2 adults at SchlossHotel Zermatt – Active & CBD Spa Hotel on Jan 29, 2023 start from $462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SchlossHotel Zermatt – Active & CBD Spa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SchlossHotel Zermatt – Active & CBD Spa Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at SchlossHotel Zermatt – Active & CBD Spa Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of CHF 15.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at SchlossHotel Zermatt – Active & CBD Spa Hotel?
Sorry, there's no onsite parking at SchlossHotel Zermatt – Active & CBD Spa Hotel.
What are the check-in and check-out times at SchlossHotel Zermatt – Active & CBD Spa Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-in is available.
What is there to do at SchlossHotel Zermatt – Active & CBD Spa Hotel and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SchlossHotel Zermatt – Active & CBD Spa Hotel also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near SchlossHotel Zermatt – Active & CBD Spa Hotel?
Yes. Nearby restaurants include Bäckerei Fuchs (4-min walk), Le Cervin Grill (4-min walk), and Le Gitan (5-min walk).
Does SchlossHotel Zermatt – Active & CBD Spa Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around SchlossHotel Zermatt – Active & CBD Spa Hotel like?
SchlossHotel Zermatt – Active & CBD Spa Hotel is in Zermatt City Centre, a short 1-minute walk from Zermatt Gornergratbahn Station and 14 minutes' walk from Zermatt - Furi. Travelers love the hotel's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Tina, 9-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tina, 9-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel!
התרגום ארוך מדי לשמירה An exceptional experience thanks to the wonderful service! We arrived on a ski vacation, the luggage did not arrive with us. Alex, Julia and the whole team did everything to help, support and expedite the arrival of the luggage. The accommodation at the hotel was excellent, the breakfast Superior. In short, perfect! Jaron
Jaron, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hellen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 2-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the comfort , spacious room, views, & friendly staff and accessibility . We will recomend it to friends and family .
Kianoush, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel and super friendly staff!
Irina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel with indoor pool, balcony with new view. Clean and the rustic room is superb!
KoonCin, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Stephanie, 1-night trip
Verified Expedia guest review