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Hotel Riu Palace Meloneras

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5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
Minibar, iron/ironing board, free WiFi, bed sheets

Overview of Hotel Riu Palace Meloneras

Hotel Riu Palace Meloneras

5.0 star property
Luxury hotel with spa, near Maspalomas Dunes

9.2/10 Superb

319 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Urbanización Las Meloneras, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35100
Main amenities
  • 3 restaurants and bar/lounge
  • 5 outdoor pools
  • Beach sunloungers
  • Beach umbrellas
  • Children's pool
  • Daily housekeeping
  • Fitness centre
  • Free children's club
  • Full-service spa
  • Near the beach
  • Pool bar
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's club (free)
  • Children's pool
  • Garden
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • Maspalomas Dunes - 16 min walk
  • Meloneras Beach - 2 min drive
  • Maspalomas Lighthouse - 4 min drive
  • Yumbo Shopping Center - 20 min drive
  • Playa del Cura - 16 min drive
  • Puerto Rico Beach - 25 min drive
  • Amadores Beach - 22 min drive
  • Lago Taurito Water Park - 24 min drive
  • Mogán Beach - 26 min drive
  • Mogan Port - 23 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 50 min drive


  • Riu Cocktail Bar - 3 min walk
  • K1 Terraza Chill Out - 6 min walk
  • Strandapotheke - 12 min walk
  • Restaurant Atlántico - 9 min walk
  • El Senador - 13 min walk

About this property

Hotel Riu Palace Meloneras

Hotel Riu Palace Meloneras features a free kids' club and puts you 0.8 mi (1.4 km) from Maspalomas Dunes and 2.7 mi (4.3 km) from Yumbo Shopping Center. Guests can be pampered with massages at the spa, and Magnolia, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 5 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say good things about the pool and helpful staff.


Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 515 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club

What to do

  • Concerts/live shows
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Scuba-diving nearby


  • 24-hour front desk
  • Beach sunloungers
  • Beach umbrellas
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • 20 buildings/towers
  • 5 outdoor pools
  • Fitness centre
  • Full-service spa
  • Garden
  • Steam room
  • Terrace


  • Lift


  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns
  • Electric kettle
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a spa tub and a steam room. The spa is open daily.


Magnolia – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open daily.
Ocean's View – This poolside theme restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby bar – On-site bar. Open daily.
Lounge bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.


<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Riu Palace Meloneras Resort
Hotel Riu Palace Resort
Hotel Riu Palace Meloneras Resort San Bartolome de Tirajana
Riu Palace Meloneras San Bartolome de Tirajana
Riu Meloneras Bartolome Tiraj
Riu Palace Meloneras
Hotel Riu Palace Meloneras Hotel
Hotel Riu Palace Meloneras Resort
Hotel Riu Palace Meloneras San Bartolome de Tirajana
Hotel Riu Palace Meloneras Hotel San Bartolome de Tirajana

Frequently asked questions

Does Hotel Riu Palace Meloneras offer free cancellation for a full refund?
Yes, Hotel Riu Palace Meloneras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Meloneras?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Palace Meloneras?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Palace Meloneras?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Meloneras?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Riu Palace Meloneras?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Riu Palace Meloneras and nearby?
Have fun with activities such as cycling, scuba-diving and windsurfing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Meloneras also has a steam room and a garden.
Are there restaurants at or near Hotel Riu Palace Meloneras?
Yes, there are 3 on-site restaurants, featuring al fresco dining and fusion cuisine.
Does Hotel Riu Palace Meloneras have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Meloneras like?
Hotel Riu Palace Meloneras is a short 10-minute walk from Maspalomas Lighthouse and 12 minutes' walk from Meloneras Beach. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




6/10 Good

Poor aircon, evening food otherwise very nice.
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Andrew, 10-night trip
Verified guest review

8/10 Very good

Environmental madness!
Nice hotel but was amazed in this day and age that in 22 C heat they insist on using outdoor gas heaters in the outdoor dining areas. Nobody was asking for it and it made the experience uncomfortable. We need to stop doing this!! Poor form RIU.
Antony, 1-night trip
Verified guest review

10/10 Exceptional

Jordane, 1-night trip
Verified guest review

8/10 Very good

The location
Jose, 2-night trip
Verified Expedia guest review

6/10 Good

Good and bad !
Great location, lovely pools, great food - wonderful variety at buffet, most of the staff very friendly. However some negatives - the overpowering use and smell of insecticide in our room - I can still smell it 2 days after leaving the hotel! Some other surprising and disappointing points (for a 5 star hotel) - no slippers provided, a charge of €22 to use the in-room safe, pillows and towels were 3-star level.
7-night trip
Verified guest review

10/10 Exceptional

Truly a great hotel
Denise, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
JOHN, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
David, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 5-night trip
Verified guest review

8/10 Very good

It's a lovely resort and I can't fault the staff; however, it feels like a retirement home, with the clientele being all very old people. The entertainment is all aimed at this group, with massive amounts of Credence Clearwater Revival and ABBA tributes. Despite it being half term, there was no kids club for the first two days, and then only for 90 minutes in the morning. For a family holiday, this is not ideal. There were two "menu" restaurants which felt extremely hostile to children (very haute cuisine, no accessible menu options for children) - my daughter lives in London and can happily eat in restaurants without needing some kind of crappy kids menu, but there wasn't anything remotely suitable for her here. So despite being a gorgeous resort, I don't think we will be coming back here. Also the music goes until 11pm most nights and is extremely loud (there is no double glazing and the hotel walls are very thin) - combined with elderly neighbours waking at the crack of dawn and listening to the news on TV at maximum volume, it is not as restful as it should be.
Farrah, 7-night family trip
Verified Expedia guest review