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Hotel Riu Palace Maspalomas - Adults Only

Photo gallery for Hotel Riu Palace Maspalomas - Adults Only

Beach nearby, sun-loungers, beach umbrellas
Beach nearby, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Riu Palace Maspalomas - Adults Only

Hotel Riu Palace Maspalomas - Adults Only

5.0 star property
San Bartolome de Tirajana beach hotel with 3 restaurants, pool bar

9.2/10 Superb

306 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
Map
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria, 35100

Room options

About this area

What's nearby

  • Maspalomas Dunes - 1 min drive
  • Yumbo Shopping Center - 3 min drive
  • Maspalomas Lighthouse - 16 min drive
  • Puerto Rico Beach - 27 min drive
  • Playa del Cura - 30 min drive
  • Amadores Beach - 19 min drive
  • Lago Taurito Water Park - 22 min drive
  • Mogán Beach - 30 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 45 min drive

Restaurants

  • Sakura III - 5 min walk
  • El Poncho - 6 min walk
  • Restaurant Chez Vous - 8 min walk
  • Bar de Tapas San Fermin - 10 min walk
  • Restaurante Las Cumbres Meson Del Cordero - 10 min walk

About this property

Hotel Riu Palace Maspalomas - Adults Only

At Hotel Riu Palace Maspalomas - Adults Only, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus activities such as scuba-diving, windsurfing and waterskiing are nearby. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a health club. Main restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a terrace. Fellow travellers like the pool and helpful staff.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 367 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar

What to do

  • Concerts/live shows
  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools

Accessibility

  • Lift

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Main restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Pool Restaurant – This theme restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Lobby bar / Lounge bar – On-site lobby lounge. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Poolside bar – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Hotel Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Bartolome Tira
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas - Adults Only Hotel

Frequently asked questions

Does Hotel Riu Palace Maspalomas - Adults Only offer free cancellation for a full refund?
Yes, Hotel Riu Palace Maspalomas - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Maspalomas - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Palace Maspalomas - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Riu Palace Maspalomas - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Maspalomas - Adults Only?
Sorry, there's no on-site parking at Hotel Riu Palace Maspalomas - Adults Only.
What are the check-in and check-out times at Hotel Riu Palace Maspalomas - Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Riu Palace Maspalomas - Adults Only and nearby?
Have fun with activities such as cycling, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a health club. Hotel Riu Palace Maspalomas - Adults Only also has a garden.
Are there restaurants at or near Hotel Riu Palace Maspalomas - Adults Only?
Yes, there are 3 on-site restaurants, featuring al fresco dining and fusion cuisine. Nearby restaurants include Sakura III (5-min walk), El Poncho (6-min walk) and Restaurant Chez Vous (8-min walk).
Does Hotel Riu Palace Maspalomas - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Maspalomas - Adults Only like?
Hotel Riu Palace Maspalomas - Adults Only is located near Maspalomas Dunes, only a short 7-minute walk from CITA Shopping Center and 5 minutes' walk from Sakura III. Travellers say that this hotel is in a good location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Dawid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
Rhys, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nicola, 7-night trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Hotels.com guest review

8/10 Very good

N., 3-night trip
Verified Hotels.com guest review

8/10 Very good

Greg, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location, on the edge of the Dunes, is spectacular. The two pool areas are lovely, with heated water, and lots of room to be socially distant. The buffet breakfast is extensive, with masking required when getting food. I did not have dinner there. The room I had was very comfortable, and, while one of the cheaper ones, I did have a view of the sea from the one side of my balcony. All staff I interacted with were very pleasant, efficient and helpful.
Donald H, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A great 5 star hotel in a magical destination
A great 5 star hotel in a magical destination. The hotel is in a great position near the dunes and we were in ocean view room. The room was modern and large with a great bathroom. The balcony had an amazing view and is very quiet. The staff were incredibly friendly and attentive. Especially at the pool bar, the buffet and at reception. Nothing was ever hard and rarely they ever said no. They were very helpful. The hotel is very modern and the pools are heated and look great. The buffet was good and changes every night, just way too many options.
Christopher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 16-night trip
Verified Hotels.com guest review