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1 room, 2 adults

St James House - Concept Serviced Apartments, London

3.5-star3.5 stars
173 Holland Park Avenue, London, England, W11 4UR, United Kingdom

Adults-only apartment with kitchenette, near Westfield London Shopping Centre
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 68 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Delicious food
Good internet service
More comfort would be nice

St James House - Concept Serviced Apartments, London

from $108
  • Deluxe Studio
  • Standard Studio

What’s around St James House - Concept Serviced Apartments, London


  • In Kensington
  • Westfield London Shopping Centre - 13 min walk
  • Kensington High Street - 13 min walk
  • Kensington Gardens - 20 min walk
  • Eventim Apollo - 26 min walk
  • Kensington Palace - 26 min walk
  • Royal Albert Hall - 37 min walk
  • Hyde Park - 38 min walk

Getting around

  • London (LHR-Heathrow) - 27 min drive
  • London (LGW-Gatwick) - 75 min drive
  • London (LCY-London City) - 28 min drive
  • London Shepherd's Bush Station - 6 min walk
  • London Kensington Olympia Station - 13 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Holland Park Underground Station - 7 min walk
  • Latimer Road Underground Station - 13 min walk

At a glance

Key facts


  • 15 apartments
  • Arranged over 5 floors


  • Check-in time 2 PM-5 AM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

  • Laundry facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English
  • Polish

In the apartment

Home comforts
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 20-inch LCD TV
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Weekly housekeeping provided

St James House - Concept Serviced Apartments, London’s small print

Also known as

  • St James House Concept Serviced
  • St James House - Concept Serviced Apartments Apartment
  • St James House - Concept Serviced Apartments Apartment London
  • St James House Concept Serviced Apartments
  • St James House Concept Serviced Apartments London
  • St James House Concept Serviced London
  • St James Serviced Apartments
  • St James House Concept Serviced Apartments Apartment London
  • St James House Concept Serviced Apartments Apartment
  • St James House Concept Servic
  • St James House - Concept Serviced Apartments London


This property requires full payment upon booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 130 reviews

Very Good 8.0
Good little apartment in good location
Good location, good clean rooms with a small kitchenette. Did not have a toaster, which was strange, but was quieter than expected, although this depends on your neighbors.
Steven, us7 night business trip
Very Good 8.0
Cool place
Great place, clean lady knocked on my door at 10:30 and asked me if I was staying, I only booked it for one night, she seemed irritated that I was still in room, checkout was 11.00
robert, us1 night trip
Poor 2.0
If you like to sleep, take a pass
The good: location, room cleanliness, and newness of fixtures. The bad : 1. noise - people upstairs stomping around at 3am with their shoes on sounded like a herd of elephants. the ambulances were a minor annoyance. 2. trash can spillage - trash was spewed in the front side yard. I cleaned up some of it. It bugged. The wind kept sweeping the trash to the stairwell to the lower level where my room was. They should have someone check the property EVERY DAY. This same spillage was there for a few days. 3. the bed - this is the deal breaker. I know people complained about it. I thought they were special snowflakes. I like firm beds. This bed was like a wooden block with a cotton cover. It was completely unacceptable. I would not believe any assurances by management that the beds will be replaced soon. Management has had notice of the problem for several months and nothing has changed. I was looking for a place to come back to as I will be visiting London a few times over the next year. This place will not be on my list. I wish I could give zero stars. I only used the room to sleep. It was a major fail in this area.
susan, usTrip with friends
Good 6.0
No basement room can ever be considered 'superior'
The room was large, clean and decently appointed. The bed was comfortable and, apart from on the Saturday evening, the wifi worked well. However I'd paid for a superior room so was disappointed to find myself in a basement with windows at street level, which when opened on a windy day meant leaves and debris blew directly into the room and onto the kitchen surfaces. My view was, as I'd feared when I found I was on the lower ground floor, of the bins. Also the heated towel rail in the bathroom could not be turned off, meaning I had no choice but to open said windows because otherwise the room was sweltering. Contacted the managers on the first morning of my stay but received no reply until after I'd left, two days later. So not an entirely positive experience and I doubt I'd book again.
Tom, gb3 night business trip
Very Good 8.0
Really happy with the apartment. Well located, clean and comfortable. Would definitely recommended to others and would happily return for another stay.
Emma, gb1 night trip

St James House - Concept Serviced Apartments, London

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