Avra Imperial Hotel
Luxury hotel with full-service spa, connected to the convention center, near Orthodox Academy of Crete
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Avra Imperial Hotel
Photo gallery for Avra Imperial Hotel
Overview of Avra Imperial Hotel
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
Kolymvari, Platanias, Crete Island, 73006
Main amenities
- Daily housekeeping
- On the beach
- 5 restaurants and 3 bars/lounges
- Full-service spa
- 4 outdoor pools and indoor pool
- Free children's club
- Free supervised childcare
- 2 outdoor tennis courts
- Health club
- Sauna
- Steam room
- Free beach club on site
For families
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
Room options
View all photos for Junior Suite, Private Pool
Junior Suite, Private Pool
View all photos for Executive Suite
Executive Suite
View all photos for Executive Suite, Private Pool, Pool View
Executive Suite, Private Pool, Pool View
View all photos for Deluxe Room, Pool View
Deluxe Room, Pool View
View all photos for Family Room
Family Room
View all photos for Deluxe Suite, Private Pool
Deluxe Suite, Private Pool
View all photos for Deluxe Room, Private Pool
Deluxe Room, Private Pool
View all photos for Deluxe Suite
Deluxe Suite
View all photos for Deluxe Room, Garden View
Deluxe Room, Garden View
View all photos for Deluxe Room (Sharing Pool)
Deluxe Room (Sharing Pool)
View all photos for Deluxe Room, Partial Ocean View
Deluxe Room, Partial Ocean View
About this area
What's nearby
- On the beach
- Platanias Beach - 18 min drive
- Agia Marina Beach - 22 min drive
- Kalamaki Beach - 23 min drive
- Old Venetian Harbor - 25 min drive
- Falassarna Beach - 41 min drive
- Balos Lagoon - 86 min drive
- Balos Beach - 86 min drive
- Elafonissi Beach - 75 min drive
Getting around
Restaurants
- Diktina Fish Restaurant - 2 min walk
- Της Λίτσας τα καμώματα/Tis Litsas ta kamomata - 6 min drive
- Τα Πλατάνια της Σπηλιάς - 4 min drive
- Edem - 1 min walk
- Peinakothiki - 1 min walk
About this property
Avra Imperial Hotel
All inclusive
All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Languages
English, French, German, Greek, Italian, Polish, Russian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
Property requires that all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay)
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up; COVID-19 vaccination record requirement applies to all guests aged 10 and up
This information is provided by our partners.
At a glance
Hotel size
- 328 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 2:00 PM - anytime
- Express check-in available
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Special check-in instructions
- Front desk staff will greet guests on arrival
- Guests are recommended to download the property's Avra Imperial App mobile app before check-in
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
- Negative COVID-19 test result requirement applies to all guests aged 5 and up; COVID-19 vaccination record requirement applies to all guests aged 10 and up
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free secured, covered onsite self parking
- Free secured, covered onsite valet parking
- Electric vehicle charging point on site
Other information
- Smoke-free property
Property amenities
Food and drink
- 5 restaurants
- 3 bars/lounges
- Beach bar
- Poolside bar
- Swim-up bar
- Coffee shop
- Coffee/tea in a common area
- Private dining
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Free children's club
- Children's pool
- Playground
- Free supervised childcare/activities
- Children's menu
- Children's games
- Toys
- Beach toys
- Art supplies
- Children's books
- Baby monitor
- Baby bath
- Changing table
- Cabinet locks
- Corner guards
- Outlet covers
- Lifeguard on site
What to do
- On the beach
- Free beach club
- Tennis
- Fitness classes
- Pilates classes
- Yoga classes
- Bike shuttle
- Private winery tours
- Winery release events
- Shopping
- Pool table
- Bicycle tour information
- Bicycle rentals nearby
- Ecotours nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Motor boating nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Working away
- 24-hour business center
- 10 meeting rooms
- Coworking spaces
- Conference center (21528 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle rentals
- Free pool cabanas
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Bike repair services
- Bike shuttle
- Bike cleaning
- Bike storage
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 2 buildings/towers
- Built in 2011
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Television in common areas
- Health club
- 4 outdoor pools
- An indoor pool
- Arcade/game room
- Bicycle parking
- Full-service spa
- Spa tub
- 2 outdoor tennis courts
- Sauna
- Massage/treatment rooms
- Steam room
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- No plastic drinking straws
- Reusable cups only
- Banquet hall
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair accessible
- Grab bar near toilet
Room amenities
Be entertained
- LED television
- Premium TV channels
Home comfort
- Air conditioning (climate-controlled)
- Stocked minibar (select free items)
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Free rollaway/extra bed
What to enjoy
- Private pool
- In-room massage
- Furnished balcony/patio
Freshen up
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi and wired Internet
- Phone
Food and drink
- Champagne service
- Refrigerator
- Free bottled water
- Highchair
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Local maps
- Restaurant dining guide
Special features
Spa
Apivita Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
Dining
Basilico - Overlooking the pool and garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Dong - Overlooking the pool and garden, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Al Fresco Trattoria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Xatheri Cretan restaurant - This poolside buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Avra Seaside - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 4.00 per accommodation, per night
- COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay
Children & extra beds
- In-room babysitting is available for an extra charge
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 20 per pet, per day
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 7:00 PM
- The seasonal pool is open from April to November
- Guests under 15 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 10 years old are only allowed in the swimming pool with adult supervision
- Guests under 14 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected usin