Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
Luxury hotel with spa, near Zoo Berlin
Great room, great breakfast, best service
Mar 24, 2022
Very nice room with lots of space, efficient cleaning staff, comfy bed, attentive service…
Dec 1, 2021
This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property charges a facilities fee for use of the pool and sauna. Children younger than 16 years must be accompanied by an adult in the pool and sauna area.
*See fees and policies for additional details or extra charges
Quality of room good. Nice view. Good location. Great spa and pool facilities.
Klaus, 2 night trip, Sep 27, 2021
Verified Expedia guest review
Beautiful hotel in great location, directly across from the zoo train station. Will be back. Enjoyed the hotel bar but did not try the restaurant on this trip (the breakfast is pricey but there are many other options nearby).
3 night family trip, Feb 11, 2020
Verified Expedia guest review
The Good: We were delighted to be able to have an early check-in when arriving from the US, before the normal check-in time. We also were pleased to be given a room with two queen beds, rather than one king bid. This was a great help to us.The room was very quiet, with great climate control. Very clean! The not so good: The spa and pool were an extra 15 euro charge (the pool is a pool to take a dip in, NOT a swimming pool.) The Bad: Room service got the time of our breakfast very wrong on a crucial morning; once the service in the dining room for breakfast was horrible. Our order was not placed with the kitchen. We missed our train as a result. Overall, we had a pleasant stay and would stay again.
Anne, 6 night family trip, Dec 21, 2019
Verified Expedia guest review
It’s very quiet and respectful. The staff I thought went above and beyond.
8 night trip, Nov 22, 2019
Verified Expedia guest review
The staff is amazing. I have never felt so appreciated at a hotel. It was very quiet and cozy. It is at the top of my top five favorite hotel stays. It is right by the Zoo. Public transportation literally steps away from the hotel entrance so you can get anywhere you need to fairly easily. Tons of food and shopping options around the hotel.
Tamara, 6 night business trip, Nov 18, 2019
Verified Hotels.com guest review
We were shocked in the time of check out that an extra payment for our car park (38 Euros) per day which no one at all told us about, should be paid. we tried to explain to the that no one told us that the service is paid and as known in most of the international hotels the there is free valet service and they didn't do any thing. Otherwise every thing else was wonderful. nice hotel in a perfect location for shopping and fun.
Reem, 6 night business trip, Oct 11, 2019
Verified Hotels.com guest review
Complete luxury! Staff, from all areas, were impeccable! Best breakfast, excellent!
JoAnne, 3 night family trip, Sep 21, 2019
Verified Expedia guest review
Great hotel, beautiful rooms, location means all of Berlin is easily accessible with public transport. Staff was great. Rooms are spacious as is the bathroom. Enjoyed the luxurious bath while watching TV on the bathroom mirror (with waterproof remote). Good jet lag remedy. Everything you need is there already. Only peeves: WiFi is not automatically free with the room, nor is the pool. Otherwise really great.
Ellen, 4 night family trip, Aug 25, 2019
Verified Hotels.com guest review
Only negative was poor selection of English speaking TV channels. Otherwise, highest rating in all categories.
DennyK, 4 night trip with friends, Jul 6, 2019
Verified Expedia guest review
Well appointed room with state of the art technologies. First class spa, dining and libation options. The perfect place to end a hectic day in Berlin.
2 night romance trip, Jun 8, 2019
Verified Orbitz guest review