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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Casa Melissa, Playa del Carmen

3-star3 stars
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710, Mexico

Family hotel with outdoor pool, near Quinta Avenida
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Beach
Beautiful beach
Location
Great location
Vibe
Vibe is not too good
WiFi
Complaints about WiFi
183See all 183 Hotels.com reviews
From 229 reviews

TripAdvisor Traveller Rating

Casa Melissa, Playa del Carmen

from $66
  • Standard Room, 1 Bedroom, Partial Ocean View
  • Standard Room, 1 Bedroom, Ocean View, Oceanfront
  • Studio, Ocean View
  • Junior Suite, 1 King Bed, Oceanfront

What’s around Casa Melissa, Playa del Carmen

Landmarks

  • In Centro
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 1 min walk
  • Playa del Carmen Maritime Terminal - 2 min walk
  • Mamitas Beach Club - 15 min walk
  • Playacar Golf Club - 29 min walk
  • Paseo del Carmen - 4 min walk
  • Yucatek Divers - 5 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • No parking

  • Discounted offsite parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
Services
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually furnished
Freshen up
  • Hair dryer (on request)
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Casa Melissa, Playa del Carmen’s small print

Also known as

  • Casa Melissa
  • Casa Melissa Playa del Carmen
  • Casa Melissa Villa Playa del Carmen
  • Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
  • Casa Melissa Hotel Playa del Carmen
  • Casa Melissa Hotel

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Playa del Carmen, Quintana Roo, Mexico

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Recent reviews

Good 7.8 From 183 reviews

Good 6.0
Great oceanview and location, hard beds
Casa Melissa is convenient to all Playa del carmen has to offer, which is why we stayed there. It is actually pretty clean, maybe bathroom a little dated. The bed was rock hard, so I couldn't give it a better review. The empty lot in front didn't bother me, and our view from the third floor to the ocean was beautiful. For cost and location probably worth it, but the beds were tough.
us1 night romance trip
Exceptional 10.0
Awesomeee
My stay in Casa Melissa was great! An awesome experience. Perfect location. 1 min walking distance to the beach. Playa del carmen sign and ferry cozumel right in front. Absolutely loved it!
yessell, us2 night trip with friends
Exceptional 10.0
Under rated and great location! Large high ceiling rooms :)
Lorena, us2 night romance trip
Exceptional 10.0
Fantastic Value. Have been to Playa 6 times so know the area well. Location is second to none. Rooms are spotlessly clean, good mattresses, good bedding, good towels. Hair Blower, Fridge and Coffee maker. TV even has about 4 or 5 English channels. Front desk staff Faviola and Victor are great.
Loretta, us9 night romance trip
Good 6.0
A good value
The initial impressions wasn’t great. The lobby is a little dingy but the rooms are actually much brighter and in better shape. At first nothing worked in the room. Very hot in the room. I had to have the front desk come up and play with the air-conditioner because it just wasn’t cooling after being on for four hours. He stood on a chair and adjusted something and eventually it cooled off a bit. There is a nice balcony and the view is interesting. Unfortunately there is an empty lot with a lot of trash you’re looking at and then the Oceanview. The location is the best thing about this hotel. You’re a couple of blocks from the ferry to Cozumel and one block from the ADO bus station.
Laura, us1 night trip

Casa Melissa, Playa del Carmen

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