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Hotel Paraiso del Desierto, Puerto Penasco

2.5 stars
Constitucion y Simon Morua s/nPuerto PenascoSON83550Mexico, 800-491-6126
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Good3.4 / 5
Food
Delicious food
Breakfast
Tasty breakfast
Location
Great location
Cleanliness
Clean
180See all 180 Hotels.com reviews
From 35 reviewsTripAdvisor Traveller Rating

Hotel Paraiso del Desierto, Puerto Penasco

Hotel Info: 866-539-8117

from $26
  • Double Room
  • Single Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

  • Free nearby parking

  • Free RV/bus/truck parking

Offsite

  • Beach shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Other information

  • Smoke-free property

Also known as

  • Hotel Desierto
  • Hotel Paraiso del Desierto
  • Hotel Paraiso del Desierto Puerto Penasco
  • Paraiso del Desierto
  • Paraiso del Desierto Puerto Penasco
  • Paraiso Desierto
  • Hotel Paraiso Del Desierto Puerto Penasco, Sonora, Mexico

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 60 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

Beach shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Volleyball on site
  • Children's pool
Working away
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Aladinos - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Paraiso del Desierto, Puerto Penasco’s small print

Also known as

  • Hotel Desierto
  • Hotel Paraiso del Desierto
  • Hotel Paraiso del Desierto Puerto Penasco
  • Paraiso del Desierto
  • Paraiso del Desierto Puerto Penasco
  • Paraiso Desierto
  • Hotel Paraiso Del Desierto Puerto Penasco, Sonora, Mexico

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 60 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

Beach shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 180 reviews

Hotel Paraiso del Desierto, Puerto Penasco
Good3.0 / 5
UNSANITARY
Front desk clerk REFUSED to give us the downstairs, poolside room we booked & prepaid online. I was disabled at the time & using a walker. She claimed we were lying we did not book it & did not specify it so I had to make it back DOWN THE STAIRS WITH A WALKER to give her the printout from bookings.com. To which she said we (Hotel Paraiso) do not have to honor the PREPAID booking. I noticed the requests box on her computer DID EXACTLY MATCH the print out I handed her. After that she was even more infuriated & continued to be rude until she finally gave us the key to room 131, back corner next to the hotel's laundry facility. The maid was "cleaning it." We said we would return & she said to wait. We waited & watched in shock because she DID NOT HAVE A CLEANING CART!!?? The room stunk like an ashtray (non-smoking facility), she did not mop it (no cleaning cart!!!); the entire floor from the entry to the wall next to the mirror was thick with sticky dirt and lint (possibly from the laundry room 3 feet away. She ended by crinkling up about 4 sheets of the end of a roll of toilet paper as a decoration and left it on top of the toilet. Like I'm going to use that after her dirty hands touched it. Tried to ask the maid to at least mop & she said NO it's ready and left. It was disgusting! We were screwed because it was prepaid and we could not get a refund. This was a complete 180 from our last visit in August 2016.
3 night romance trip
Hotel Paraiso del Desierto, Puerto Penasco
Good3.0 / 5
The hotel staff was very nice,the hotel was clean.the restaurant Food was great.prices are great.
1 night trip
Hotel Paraiso del Desierto, Puerto Penasco
Outstanding5.0 / 5
yes
have a great time
3 night trip
Hotel Paraiso del Desierto, Puerto Penasco
Outstanding5.0 / 5
Overnight stay.
We decided last minute to go for the night and it was honestly better than I expected. It was nice that it wasn't near the chaos and noise of downtown. They were very attentive and called a taxi for us (25pesos per person, don't let the driver tell you differently), we needed towels and they brought them right up. We also had a toilet issue, the water didn't fill in the tank, that was also fixed right away! We loved it and for $40 we were more than happy!
1 night trip with friends
Hotel Paraiso del Desierto, Puerto Penasco
Outstanding5.0 / 5
good
it was comfortable and the price was really good
2 night trip

See all reviews

Hotel Paraiso del Desierto, Puerto Penasco

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