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Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen

3.5-star3.5 stars
Carretera Chetumal Pto JuarezKm295, Solidaridad, Playa del CarmenQROO77710Mexico

Playa del Carmen beachfront resort with free water park, spa
  • Free WiFi and free parking
Good7.8 / 10
Location
Great location
Food
Delicious food
Cleanliness
Quite clean
Room
Room needs to be improved
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From 13,123 reviewsTripAdvisor Traveller Rating

Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen

from $172
  • Deluxe Select Club, King Bed with Sofabed and Jetted Tub
  • Superior Select Club 2 Double Beds or 1 King Bed
  • Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub
  • Room ( Affiliate)

At a glance

Key facts

Hotel size

  • This hotel has 218 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 10 restaurants
  • 10 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Waterslide
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Free water park access
  • Beach umbrellas
  • Swim-up bar
  • Number of spa tubs - 3
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 16
  • Year Built 2006
  • ATM/banking
  • Designated smoking areas
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Health club
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen’s small print

Also known as

  • Sandos Caracol Eco-Resort Adults Only All Inclusive
  • Sandos Caracol Eco Select Club
  • Sandos Caracol Eco Select Club Playa del Carmen

Policies

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: MXN 10.00 per night
  • Resort fee: MXN 20.00 per accommodation, per night

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen

Landmarks

  • On the beach
  • Grand Coral Golf Riviera Maya (21-minute walk)
  • Guadalupe Church (2.3 mi / 3.8 km)
  • 28 de Julio Square (2.5 mi / 4 km)
  • Mario Villanueva Stadium Madrid (3 mi / 4.8 km)
  • El Camaleon Golf Club (3.5 mi / 5.7 km)
  • Plaza Las Americas (4.3 mi / 6.9 km)
  • Mamitas Beach Club (4.7 mi / 7.6 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 41-min drive
  • Free self parking

Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen

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