Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property
Convenient to Guadalupe Church

Choose dates to view prices

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Photo gallery for Select Club at Sandos Caracol All Inclusive - Adults Only Area

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Free minibar, in-room safe, desk, laptop workspace
8 bars/lounges, 2 poolside bars, swim-up bar
Lobby sitting area

Overview of Select Club at Sandos Caracol All Inclusive - Adults Only Area

7.6

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Spa
  • Airport transfer
  • Air conditioning
The price is $209
Price available on 10/2/2023
Map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 3 spa tubs
  • Free water park
  • Nightclub
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Superior Select Club 2 Double Beds or 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

Room Deluxe

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium

  • Sleeps 3
  • 2 Full Bed(s)

Room Superior

  • Sleeps 3
  • 2 Full Bed(s)

About this area

What's nearby

  • On the beach
  • Gran Coyote Golf - 7 min drive
  • Playa del Carmen Main Beach - 15 min drive
  • El Camaleón Mayakoba Golf Course - 11 min drive
  • Quinta Avenida - 11 min drive
  • Mamitas Beach - 12 min drive
  • Tres Rios Ecopark - 14 min drive
  • Central Square - 15 min drive
  • Playa del Carmen Maritime Terminal - 15 min drive
  • Playacar Golf Club - 17 min drive
  • Maroma Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • The Fives Plaza - 19 min walk
  • La Laguna - 4 min walk
  • Sea Olive - 14 min walk
  • Marley Coffee - 19 min walk
  • El Templo - 3 min walk

About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

At Select Club at Sandos Caracol All Inclusive - Adults Only Area, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 15-minute drive of Quinta Avenida. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 9 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights include 8 bars/lounges, a nightclub, and a health club.

Languages

English, French, German, Italian, Spanish

Sustainability

Sustainability practices

Garden
Ecotours
Free bicycle rentals
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Golf lessons nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 16 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • IPod docking station
  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 31.12 per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Select Club at Sandos Caracol All Inclusive - Adults Only Area?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Select Club at Sandos Caracol All Inclusive - Adults Only Area?
As of Sep 30, 2023, prices found for a 1-night stay for 2 adults at Select Club at Sandos Caracol All Inclusive - Adults Only Area on Oct 2, 2023 start from $209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Select Club at Sandos Caracol All Inclusive - Adults Only Area?
Yes, there are 3 outdoor pools.
Are pets allowed at Select Club at Sandos Caracol All Inclusive - Adults Only Area?
Sorry, pets aren't allowed.
Is parking offered on site at Select Club at Sandos Caracol All Inclusive - Adults Only Area?
Yes, there's free self parking.
Is airport shuttle service offered by Select Club at Sandos Caracol All Inclusive - Adults Only Area?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Select Club at Sandos Caracol All Inclusive - Adults Only Area?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Select Club at Sandos Caracol All Inclusive - Adults Only Area and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Select Club at Sandos Caracol All Inclusive - Adults Only Area also has 2 poolside bars, 8 bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Select Club at Sandos Caracol All Inclusive - Adults Only Area?
Yes, there are 9 onsite restaurants.
Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Select Club at Sandos Caracol All Inclusive - Adults Only Area like?
Select Club at Sandos Caracol All Inclusive - Adults Only Area is located a short 12-minute walk from Playa Xcalacoco.

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was beautiful the staff and the animals are amazing just need to work with the food more variety and not to be close at 11pm is all includied and you are expecting food or snack any time The rest is amazing I definitely come back
Verified Expedia guest review

2/10 Poor

Services was terrible as far as the concierge, no one ever told us about the property, we found out the majority of the information from other guests. The thing they were interested in was selling us time share! Do not recommend this property at all. Restaurant service was very slow as well. Staff in the restaurants were also rude
Rebecca, 5-night family trip
Verified Travelocity guest review

8/10 Very Good

The swim up bar is at the family pool, not the adult only pool and the adult only pool closes at 10pm. Only stock the fridge every other day.
Donna Marie, 4-night family trip
Verified Expedia guest review

2/10 Poor

The older guy who checked us in at the select club was terrible and seems like he doesn’t know his job at all. Never activated our room bracelets, failed to check us in properly and then intentionally held us up six days later during check out and had us almost miss our flights. Between the pushy time share sales people at the front and our horrible check in and out and the old dated rooms this is a zero star for me! Don’t waste your time or money here! And good luck if you do!
Mark, 5-night family trip
Verified Expedia guest review

2/10 Poor

The service was horrible! Never coming back!
Bertha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place to relax. Super friendly staff.
Simon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our stay. It was very relaxing and the staff was outstanding. I read reviews and was concerned about the dining options, but we found Los Lirios, Brazil and La Toscana to be very good. The conceierge helped us make reservations. The beach was not as I had hoped but the views were spectacular. Be prepared to walk! It is quite spread out but there is so much to explore, the wild animals were the best part. Our room was awesome and it overlooked the jungle which enhanced the whole experience. We had a hot tub on the patio but it was not working so it defeated the purpose of getting that room but we still spent time on the terrace enjoying the birds. There was construction going on the whole time which was annoying but we could not hear it in the room. We spent most of the time at the adult only pool which was great and the drinks kept coming! We would definitely visit again. If you are not planning to buy a time share do yourself a favor and be firm when you say no. A great first time trip to Mexico and we look forward to going back.
Verified Expedia guest review

10/10 Exceptional

The property was breathtaking!
Ana, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

My review of the resort: Upon arrival, I was filled with anticipation as the resort appeared beautiful and perfect for a nature retreat. I reserved the adults-only "select club" for my wife and I to celebrate our anniversary in a serene environment. Unfortunately, our experience fell short of our expectations as we encountered a number of inconveniences. While the food was decent, obtaining adult beverages was only possible in the general area and until midnight. Moreover, the pool designated for adults closed early at 8 PM, and no alcoholic beverages were available after that time in the adult-only section. Essentially, after 8 PM, the adults' area was closed except for sleeping, and we were forced to spend our evenings in the general area with families and children. To add to our disappointment, room service was not reliable, with only one of the three times we ordered being fulfilled in a timely manner and arriving cold. The theatre events were also not that great, with long wait times, telling us events started at X time but didn’t, causing disinterested crowds. Despite my best efforts to love/enjoy the resort, I found myself disappointed and questioning the value of the thousands of dollars spent on our anniversary trip. My star rating for the resort plummeted each day of our stay. Upon arrival, you are met with an employee who will walk you around and try to talk you into joining their elite club. Based on how my stay was, I’m glad I didn’t follow through with it. As a
Verified Expedia guest review

10/10 Exceptional

property was like being in a jungle. many dining options to choice from adults only section was great
Scott, 7-night family trip
Verified Expedia guest review