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1 room, 2 adults

LK The Empress Pattaya, Pattaya

4-star4 stars
240/1 M. 10, Soi 12, Pattaya Beach Road, Banglamung, Pattaya, Chonburi, 20150, Thailand

Upscale beach hotel with outdoor pool, near Pattaya Beach Road
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Beach
Beautiful beach
Breakfast
Tasty breakfast
Food
Delicious food

LK The Empress Pattaya, Pattaya

from $64
  • Studio, City View
  • Superior Room, Jetted Tub, City View
  • Deluxe city view with jacuzzi
  • Deluxe pool view with jacuzzi
  • Deluxe beach front with jacuzzi
  • Deluxe Sea View with jacuzzi

What’s around LK The Empress Pattaya, Pattaya

Landmarks

  • In Central Pattaya
  • Pattaya Beach - 1 min walk
  • Pattaya Beach Road - 1 min walk
  • Walking Street - 8 min walk
  • Central Festival Pattaya Beach - 10 min walk
  • Royal Garden Plaza - 4 min walk
  • Ripley's Believe It or Not - 7 min walk
  • Hard Rock Cafe - 14 min walk

Getting around

  • Bangkok (BKK-Suvarnabhumi Intl.) - 99 min drive
  • Utapao (UTP-Utapao Intl.) - 60 min drive
  • Pattaya Tai Station - 17 min drive
  • Pattaya Station - 19 min drive
  • Si Racha Laem Chabang Station - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool umbrellas
Working away
  • Business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

LK The Empress Pattaya, Pattaya’s small print

Also known as

  • Empress Pattaya
  • Lk The Empress Hotel Pattaya
  • LK Empress Pattaya Hotel
  • LK The Empress Pattaya Hotel
  • LK The Empress Pattaya Pattaya
  • LK The Empress Pattaya Hotel Pattaya
  • LK Empress
  • LK Empress Hotel
  • LK Empress Hotel Pattaya
  • LK Empress Pattaya
  • LK Pattaya
  • LK Pattaya Empress
  • Pattaya LK
  • Pattaya LK Empress

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 7 PM.
  • For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Breakage deposit: THB 1000 per stay

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability)

    Late check-out can be arranged for an extra charge (subject to availability)

    Rollaway beds are available for an additional charge

    Breakfast costs between THB 200 and THB 1000 per person (approximately)

    Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Very Good 8.2 From 787 reviews

    Very Good 8.0
    Another enjoyable stay!
    My friend and I booked 2 studio rooms for our 16 night stay in Pattaya. We were here to celebrate the Songkran Festival (Thai New Year) and we wanted a hotel that was close to all the action, yet you could enjoy some quiet time when you wanted to get away from all the craziness. Enter LK Empress, which we have chosen to stay at on numerous other occasions and we know it's location is great and our stay always enjoyable. The rooms are rather spacious and cosy and include a kitchenette. The rooms do have thin walls. However, I was not bothered during my stay. The rooms are looking somewhat dated, yet everything is still in good working order. There is some current construction work on Soi 12, so if you are a light sleeper, ask for a room that doesn't run parallel to Soi 12. The hotel is also guest friendly. The hotel breakfast area has changed since my last visit about 18 months ago. They finally have enclosed the dining area. The breakfast menu is vast and there is enough to satisfy all cultures and tastes. We love this hotel for the friendly staff. We have never had a bad experience with any of the staff and the reception staff are especially polite, very helpful and friendly, so thank you to you all. We also love this hotel because its location is awesome. Close to the beach and the main shopping centres on Beach Rd. Essential amenities like ATM's, currency exchange, mobile phone providers, taxis and eateries are all really close by. Thank you LK Empress!!
    au16 night trip with friends
    Good 6.0
    Good location and not bad but terrible wifi
    I think in todays age there are some core services that need to be good to enjoy your stay and high speed wifi is one of them. The access point was to far away from my room and the connection constantly dropped and when connected it was like the speeds we had in the 1990s. I had to use my phone so was not able to stream any entertainment. The staff were ok but did not engage and not show the level of service that other places I stayed at. On a positive note. The bed was fantastic and the room was really good. Pool and gym were great. House cleaning was really good and more friendly than front of house staff. The manual that came with the room was strange. It said the services but missed important details. Eg We have a great gym but no mention of where it was. You had to ask. Said rooms allowed you to controll the AC but not with what as it was not the standard remote and I had to ask. I enquirerd about an additional night at checkin but they were not really interested in being able to give me the same rate so I found somewhere else which was same price yet much better.
    Greg, auOther trip
    Poor 2.0
    This is an incorrectly starred property. It should be no more than a 3 star hotel and that too because of it's built. The services, amenities, staff and their behaviour doesn't even deserve a 2 star. Housekeeping staff is too tired to look after your requests. Restaurant doesn't care if guests are still eating breakfast, they not only remove the food without informing, but also switch off the aircon and lights. At the check-out, the staff asked me to pay 300THB for a towel that was dirty. The other staff member told me to pay 200 THB. Seems, they were just trying to make money. Then they wasted my 1 hour of time, as one of the bathrobe went missing from my room. I may have left it at the pool area but they only realized it at the time of check-out. Absolutely poor experience and mis-managed staff.
    KamaldeepSingh, us2 night family trip
    Fair 4.0
    Would be nice if staff were more helpful & honest
    The hotel is nice, in a good location. Breakfast was your usual hotel spread & would suit all tastes. My one big complaint about this hotel is staff dishonesty. They will flat out lie to your face to get you into a hotel provided taxi. We asked about the local baht bus to go to jomtien beach (much nicer than Pattaya btw) several staff said it didn’t exist and they would need to book us a set price taxi. That wasn’t true. The bus does exist and easy to do. Uber also another good low stress option. Later we wanted to get the local bus back to Bangkok, once again we were told it didn’t exist - you must book a taxi through the hotel 1500baht, it’s the only way. That’s funny because the internet says the bus does exist and it’s 108 baht. we caught the bus fine, easy to do. It’s unfortunate that the staff are so unhelpful, it would have made our stay a lot nicer.
    Anders, gbOther trip
    Very Good 8.0
    Pretty good property that could be excellent
    I have mixed feelings about this property. The location is excellent. The rooms are big with a lot of amenities. The bed was probably the most comfortable I have ever experienced. The breakfast buffet was excellent However, the reception ladies always seem to be in a sour mood and disengaged. The valets are great. The furniture in the room was worn and dirty. I saw a rat in the buffet station during breakfast. This property would be one of the most excellent in Thailand at this rate if they updated the furniture and properly trained the reception staff. I don't know what to make of the rodent problem. Also, I think I was allergic to the air conditioning because I was sick when it was on. The TV channel selection was excellent. WiFi was spotty sometimes mostly good.
    Bradly, us4 night trip

    LK The Empress Pattaya, Pattaya

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