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All properties in Kota Kinabalu, Malaysia
1 room, 2 adults

Ming Garden Hotel and Residences, Kota Kinabalu

4-star4 stars
Lorong Ming Garden, Jalan Coastal, Kota Kinabalu, Sabah, 88000, Malaysia

4-star hotel with spa, near Imago Shopping Mall
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
WiFi
Good internet service
Comfort
Very comfortable
Breakfast
Breakfast is average
Cleanliness
Could use a good cleaning

Ming Garden Hotel and Residences, Kota Kinabalu

from $53
  • Superior Room
  • Deluxe Room
  • Premier Room
  • 1 Bedroom Deluxe
  • Two Bedroom Residence
  • Executive Suite
  • 1 Bedroom Superior

What’s around Ming Garden Hotel and Residences, Kota Kinabalu

Landmarks

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 12 min walk
  • Sabah State Mosque - 21 min walk
  • Centre Point - 13 min walk
  • Anjung Samudera - 18 min walk
  • Sutera Harbour - 18 min walk
  • Kota Kinabalu Central Market - 23 min walk
  • Gaya Street Sunday Market - 25 min walk

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
  • Tanjung Aru Station - 3 min drive
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking (limited)

Offsite

  • Shopping center shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Designated smoking areas
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Asli has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Golden Dew Bistro - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.

Rosewood Lounge - This coffee shop serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Sparks - Onsite pub. Happy hour is offered. Open daily.

Ming Garden Hotel and Residences, Kota Kinabalu’s small print

Also known as

  • Hotel Ming
  • Ming Garden Hotel and Residences Kota Kinabalu
  • Ming Garden Hotel and Residences Hotel Kota Kinabalu
  • Hotel Ming Garden
  • Ming Garden Hotel
  • Ming Garden Hotel Kota Kinabalu
  • Ming Garden Kota Kinabalu
  • Ming Garden Hotel & Residences Kota Kinabalu, Sabah
  • Ming Garden Hotel Residences
  • Ming Residences Kota Kinabalu
  • Ming Garden Hotel and Residences Hotel

Policies

This property requires a printed copy of the reservation confirmation to be presented at check-in. Please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Early check-in can be arranged for an extra charge of MYR 100.00 (subject to availability)

Late check-out can be arranged for an extra charge of MYR 150.00 (subject to availability)

Rollaway beds are available for MYR 85.0 per night

Buffet breakfast is offered for an extra charge of MYR 48 for adults and MYR 24 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 5 per adult (one way)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.6 From 240 reviews

Good 6.0
AFFORDABLE FAMILY ROOM
- Very old, rooms are dirty and need a huge cleaning from ceiling to the floor. Nothing the cleaners can do, its the whole place which need to be renew. - Nothing to cook in the kitchen ( we had a 2 bedrooms appt), kitchen is useless. 2 plates 2 forks 2 spoons -Wifi is ok but to work its too slow - Beds are ok and clean - Bathroom are ok and average clean - Breakfast is good but crowned so not eays to get food, you almost need to fight :D, was gppd to have vip room due to room grade so it was more calm and peacfull that the main room. Waiters were super nice - Spa is to avoid, rude, the girl pick up her phone i the middle of the massage, I chose aronatherapie and it was painfull like I never seen, very not relaxing at all. I told 6 times to be more gentle. Plus I had to insist to get a massage, I walk in, they said we fully booked but it was no one there, the gilr was watching tv - Mall in front but impossibe to croos the big street with kids and stroller -Kids room wiht no toys, one slide and 1 table, full of mosquito. One day the staff came as we were playing and took all toys away without explanation, very rude -Pool is dirty and old -Have not tried restaurant but food in the room was ok -Gym is ok - Positive points : having 2 bedrooms and a living rooms for the kids and the welcome fruits, chocolate and baby crib (which was very old too but at leats we had one)
Emilie, as4 night family trip
Very Good 8.0
Great Stay with family
I came with 4 families in total. We booked 4 rooms. The day we arrived, we checked in late. We requested for connecting rooms & all rooms be on the same floor but it was not available due to high occupancy. At the same time, there were groups check in from China. They were very loud & noisy, more like in a market rather than in a hotel lobby. We waited an hour for us to get our room keys. Mr Boya was very nice to upgrade us to junior suites just to get all rooms on the same floor. It was worth the wait.
sgOther trip
Fair 4.0
Quite Disaapointed
The Kids club is so so only but the pool is nice and clean. Breakfast - got a lot of variety but not tasty, coffee is quite dilute. No enough staff to clear table and do table setting. Going through a lot of hassle to get a cultery set Parking is a total joke, shouldn't be collecting ticket at the first place as need to go the parking counter to collect packing ticket when coming in and submit it back to the counter again when going out. Toilet is too small, Imago Shopping center is near but can't walk over as got flyovers and highway in the middle
myOther trip
Very Good 8.0
Unhappy check in request, but fixed
I have an unhappy check in experience, where when I called in the morning asked if early check in is available, I was being turned away perfunctorily, which I think either the staff is new, or she did it deliberately. However, after leaving feedback at the website, management replied to me and gave me a better room when I checked in at night. The management appreciated feedback and care for the customer. For this, I think this hotel will keep on improving.
Haré, myOther trip
Exceptional 10.0
Great breakfast buffet
2nd time staying at the hotel. A lot of Korean tourists. Great breakfast buffet - salute to the restaurant staff for managing huge crowds every morning. Love the bedroom aircon. Perhaps the hotel could petition the KK city/ Sabah government to build a bridge between the hotel and Imago shopping area. So many tourists crossed the 8 lane roads dangerously every day and it is perhaps good for your hotel customers safety. Since the only entry to the hotel is one road, perhaps petition the KK city council to keep the area clean of tall grasses. Just a thought.
us2 night romance trip

Ming Garden Hotel and Residences, Kota Kinabalu

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