Hotel Casino Internacional

Photo gallery for Hotel Casino Internacional

Primary image
Outdoor pool, pool loungers
Flat-screen TV
Flat-screen TV
Executive Suite | Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Casino Internacional

Hotel Casino Internacional

3.5 star property
3.5-star hotel in Cúcuta with outdoor pool and restaurant

9.0/10 Superb

575 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Calle 11 No. 2E-75, San José de Cúcuta, Norte de Santander, 540006
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Room service
  • Spa services
  • Conference centre
  • Business centre
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Choose dates to view prices

About this area

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 18 min drive

About this property

Hotel Casino Internacional

3.5-star hotel
Consider a stay at Hotel Casino Internacional and take advantage of a free breakfast buffet, laundry facilities and a bar. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a sports massage, a facial or a body scrub. In addition to a fitness centre and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Free newspapers, smoke-free property and a front desk safe
  • A lift, luggage storage and a computer station
  • Guest reviews speak highly of the overall value and location
Room features
All guest rooms at Hotel Casino Internacional have comforts, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay free

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (269 square feet of space)

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1976
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 35-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Renovations and closures

The following facilities or services will be unavailable from October 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Casino Internacional
Casino Internacional Cucuta
Hotel Casino Internacional Sercotel Cucuta
Hotel Casino Internacional Cucuta
Hotel Casino Internacional by Sercotel
Casino Internacional
Hotel Casino Internacional Hotel
Hotel Casino Internacional San José de Cúcuta
Hotel Casino Internacional Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Casino Internacional offer free cancellation for a full refund?
Yes, Hotel Casino Internacional does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Casino Internacional?
As of 29 Sep 2022, prices found for a 1-night stay for 2 adults at Hotel Casino Internacional on 2 Oct 2022 start from $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Casino Internacional?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Casino Internacional?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casino Internacional?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casino Internacional?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casino Internacional?
You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Hotel Casino Internacional and nearby?
Hotel Casino Internacional has an outdoor pool and a sauna, as well as a Turkish bath.
Are there restaurants at or near Hotel Casino Internacional?
Yes, there's an on-site restaurant. The dining venue will be unavailable from 1 October 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include LA MAZORCA (4-min walk), EL GRAN SABOR DE LA CERO (5-min walk) and Brunelia Cafe & Bistro (5-min walk).
What's the area around Hotel Casino Internacional like?
Hotel Casino Internacional is a short 2-minute walk from Banco de la Republica Cultural Area and 4 minutes' walk from Ventura Plaza Commercial Center. Travellers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Abel E, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abel E, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was great and the people were friendly.
James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sara Mia, 1-night trip
Verified Expedia guest review

2/10 Poor

Charles, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

It’s a great hotel!,
Juliana paola, 1-night family trip
Verified Expedia guest review

8/10 Very good

Location
Francisco, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Leonardo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Casino Internacional
Given this is not a tourist destination and I speak poor Spanish, I was surprised how many did sp[eak good english and everyone was very helpful, and friendly, especially enjoyed chatting to David at the bar. CVheckin, room, lobby, bar and pool, although I did have an executive room, everything was excellent. Evening dining was also good, the breakfast buffet over the week I stayed was and did vary a little but was broadly the same each. We also had friends over at the pool one day and there is a small service charge for this. Overall excellent value for money and quality. There is a huge mall, el centro Ventura nearby too for shopping and money exchange.
CHARLES, 6-night trip
Verified Hotels.com guest review