All hotels in Cucuta, Colombia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Casino Internacional by Sercotel, Cucuta

3.5 stars
Calle 11 No. 2E-75CucutaNorte de SantanderColombia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Cleanliness
Clean
Service
Fantastic service
Location
Great location
Breakfast
Breakfast is average
30See all 30 Hotels.com reviews
From 179 reviewsTripAdvisor Traveller Rating

Hotel Casino Internacional by Sercotel, Cucuta

Hotel Info: 866-539-8117

from $50
  • Habitacion Doble Uso Individual
  • Senior Suite (3 adults)
  • Senior Suite (4 personas)
  • Senior Suite (2 adults + 1 child)
  • Standard Double Room
  • Presidential Suite 2 Bedrooms (5 personas)
  • Standard Double Room (2 Camas)
  • Standard Double Room (2 camas 2 adultos + 1 niño)
  • Junior Suite
  • Junior Suite (2 adultos + 1 niño)
  • Junior Suite (4 Personas)
  • Standard Triple Room
  • Senior Suite
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Casino Internacional
  • Casino Internacional Cucuta
  • Hotel Casino Internacional Sercotel Cucuta
  • Hotel Casino Internacional Cucuta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Sauna
  • Casino
  • Nightclub
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • Conference center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1976
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Casino Internacional by Sercotel, Cucuta’s small print

Also known as

  • Casino Internacional
  • Casino Internacional Cucuta
  • Hotel Casino Internacional Sercotel Cucuta
  • Hotel Casino Internacional Cucuta

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 30 reviews

Hotel Casino Internacional by Sercotel, Cucuta
Outstanding5.0 / 5
the staff in this hotel was excellent. Great value for money.
2 night business trip
Hotel Casino Internacional by Sercotel, Cucuta
Outstanding5.0 / 5
Great service goes a long way
The hotel is 15 minutes from the airport. Across the street is a large and modern shopping center. Room and bathroom are large and clean. The breakfast in the morning is buffet style with different selections of fruit and meat. They also offer a egg station. The hotel has a nice lobby for people watching and a bar and casino. There is a very clean and inexpensive spa in the hotel. For the neighborhood, amenities, location in relation to other major locations in Cucuta it's a great option.
2 night business trip
Hotel Casino Internacional by Sercotel, Cucuta
Good3.0 / 5
Good hotel
The hotel was a little outdated, but rooms are clean and restaurant was ok.
3 night business trip
Hotel Casino Internacional by Sercotel, Cucuta
Excellent4.0 / 5
Cucuta Colombia
Hotel is being renovated, noise in and outdoors. Price should have reflected current condition. But overall impression is good. I would consider staying there again.
1 night trip
Hotel Casino Internacional by Sercotel, Cucuta
Good3.0 / 5
Very outdated and noisy.
Hotel is very outdated, very noisy, slow checkout. Breakfast is very poor, and internet connection is almost nonexistent.
1 night trip

See all reviews

Hotel Casino Internacional by Sercotel, Cucuta

Is the description of this hotel not correct? Tell us