All hotels in Adamstown Heights, New South Wales, Australia
1 room, 2 adults
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Mercure Charlestown, Adamstown Heights

4 stars
109 Madison DriveAdamstown HeightsNSW2290Australia
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Good3.9 / 5
Room
Room is all right
Location
Great location
Value
Best value for money
Vibe
Vibe is not too good
138See all 138 Hotels.com reviews
From 352 reviewsTripAdvisor Traveller Rating

Mercure Charlestown, Adamstown Heights

from $68
  • M-Privilege King Spa
  • Privilege, Standard Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe One Queen Bed with Balcony
  • Superior Room, Multiple Beds
  • Deluxe, Three Single Beds, with Balcony
  • Privilege, One King Bed, with Spa Access
  • Deluxe Three Single Beds with Balcony
  • Executive Room, 1 Queen Bed
  • M-Privilege King
  • Executive Room, 1 King Bed
  • Superior Room, 1 Queen Bed
  • Superior One Queen and One Single Bed

At a glance

Key facts

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM
The front desk is open daily from 6:30 AM - 10 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free extended parking

  • Free nearby parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Charlestown Mercure
  • Mercure Charlestown
  • Mercure Charlestown Adamstown Heights
  • Mercure Charlestown Hotel
  • Mercure Charlestown Hotel Adamstown Heights

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for AUD 30.00 per night

Breakfast costs between AUD 16 and AUD 25 per person (approximately)

Cribs/Infant beds are available for AUD 20.00 per night

Airport shuttle service is offered for an extra charge of AUD 95 per vehicle (one way)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Business center
  • Number of meeting rooms - 3
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1981
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Bistro Blu - Overlooking the ocean and pool, this bistro specializes in Modern European cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Mercure Charlestown, Adamstown Heights’s small print

Also known as

  • Charlestown Mercure
  • Mercure Charlestown
  • Mercure Charlestown Adamstown Heights
  • Mercure Charlestown Hotel
  • Mercure Charlestown Hotel Adamstown Heights

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for AUD 30.00 per night

Breakfast costs between AUD 16 and AUD 25 per person (approximately)

Cribs/Infant beds are available for AUD 20.00 per night

Airport shuttle service is offered for an extra charge of AUD 95 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 138 reviews

Mercure Charlestown, Adamstown Heights
Excellent4.0 / 5
Views over Newcastle
Scenic location overlooking the city and lake. Great value, friendly and helpful staff, excellent breakfast.
1 night family trip
Mercure Charlestown, Adamstown Heights
Excellent4.0 / 5
Good hotel
We only stayed over night, but the room was very comfortable and clean, the service was great and the breakfast was fantastic..!!
1 night family trip
Mercure Charlestown, Adamstown Heights
Good3.0 / 5
Needs a makeover!
The premises was quite run down - gives Mercure a bad name. The flag poles rattled all night.
1 night romance trip
Mercure Charlestown, Adamstown Heights
Good3.0 / 5
Needs a makeover!
The premises was quite run down - gives Mercure a bad name. The flag poles rattled all night.
1 night romance trip
Mercure Charlestown, Adamstown Heights
Good3.0 / 5
Room was older style but recently partly refurbished. Generally quite OK. Room size was excellent. Bed was excellent. Everything within the room itself was clean and Nespresso machine with pods supplied was handy to have. Overall we would stay again - but perhaps not everybody would - read on. Bathroom tired and dated. Broken tap in bathroom needs repair. Shower screen on bath was ineffective. Balcony area of room needs upgrading - new balcony furniture is required. Balcony floor needs resurfacing or at least pressure cleaning. Other parts of the property. Overall is NOT 4 star standard - could be with some fixes. Pool area needs maintenance - needs full resurface of pool itself. Decking around pool (including walkway from carpark to restaurant) needs repair - it was closed off with an orange cone ... in fact that timber walkway looked in need of URGENT STRUCTURAL REPAIR. Accor central management should look at that speedily - this kind of failure reflects on the whole Mercure brand not just the individual property. Carpark needs re-surfacing; outside of building needs full cleaning (including visible roof) to remove lichens & effects of age. From the street the property looks tired and worn - it is actually a lot better inside than it appears from the street. Signage for this property is also extremely weak... Overall, management need to identify issues and act on them with high priority. This is potentially a great place to stay.
1 night romance trip

See all reviews

Mercure Charlestown, Adamstown Heights

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