All hotels in Patong, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The ASHLEE Plaza Patong Hotel & Spa, Patong

4 stars
34/50-57, Prachanukhro RoadPatongPhuket83150Thailand, 800-491-6126
Best Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.3 / 5
Location
Great location
Service
Service is adequate
WiFi
WiFi system needs upgrading
129See all 129 Hotels.com reviews
From 388 reviewsTripAdvisor Traveller Rating

The ASHLEE Plaza Patong Hotel & Spa, Patong

Hotel Info: 866-539-8117

from $23
  • Executive Suite, Balcony
  • Deluxe Room, Balcony
  • Superior Room, Balcony
  • Superior Room - Stay 3 nights free Upgrade to Deluxe Room
  • Deluxe Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free beach shuttle

Also known as

  • Citin Plaza
  • Citin Plaza Hotel
  • Citin Plaza Patong
  • Citin Plaza Patong Hotel
  • Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 800 per night

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
Working away
  • 24-hour business center
  • Conference space size (feet) - 355
  • Conference space size (meters) - 33
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 2011
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bistro (All Day Dining) - Onsite bistro. A children's menu is available.

Bar Lounge - Onsite bar.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

The ASHLEE Plaza Patong Hotel & Spa, Patong’s small print

Also known as

  • Citin Plaza
  • Citin Plaza Hotel
  • Citin Plaza Patong
  • Citin Plaza Patong Hotel
  • Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 800 per night

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 129 reviews

The ASHLEE Plaza Patong Hotel & Spa, Patong
Good3.0 / 5
Room and the whole building needs proper cleaning
Long stay, 15 nights, close to busy life style and close to quiet chill out at the beach, easy access, good location, not too close to busy Bangla Street,
15 night family trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Good3.0 / 5
Good stay .. Value for money ..
2 night romance trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Poor1.0 / 5
DO NOT BOOK THIS HOTEL. ITS FULL OF JUNK
Actually this was the worst hotel i have ever stayed. This hotel is rated as 4star, i think there was a big mistake while rating this hotel. Non of any staff was professional and non of them speak english ( you must be kidding). The funny thing is there is No Bell Boy( funny right). I booked this hotel because of the stars but it was biggest mistake. Another thing is this hotel recently changed its name from CITIN PLAZA to ASHLESS PLAZA you know why? Its because of its past bad record that is what i found out at the spot. I strongly recommend not to book this hotel. Its better to pay little more and find other options. It was a nightmare for me and my wife. They ruined my Honeymoon trip.
3 night romance trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Good3.0 / 5
Basic experience
We stayed for one night before going to Koa Sok National Park. Our stay was fine and we appreciated that the location was close to the night market. In the morning the breakfast was disappointing, but we have learned to not expect much for breakfast in Thailand. While there was supposed to be a buffet there were few choices and very limited options of what was available. Eggs were made a long time before and cold, so we settled for simply a piece of toast. The staff didn't seem to have great customer service skills to answer questions like "can you book a taxi for us at 8am." They were also rude at the restaurant when we asked if they could replenish the buffet since most things were gone. There are plenty of options in Phuket so I would stay somewhere else if I returned.
1 night trip
The ASHLEE Plaza Patong Hotel & Spa, Patong
Excellent4.0 / 5
Right next to best street market in town
Great cleanliness and super well priced. Away from Bangla which is convenient for sleep but close enough that its a short walk after a night out.
4 night trip with friends

See all reviews

The ASHLEE Plaza Patong Hotel & Spa, Patong

Is the description of this hotel not correct? Tell us