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Sheraton Wilmington South Hotel, New Castle

4 stars
365 Airport RdNew CastleDE19720United States of America, 855-239-9480
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Excellent4.3 / 5
Wellness
Great wellness & sports facilities
Service
Fantastic service
Location
Great location
Cleanliness
Could use a good cleaning
260See all 260 Hotels.com reviews
From 325 reviewsTripAdvisor Traveller Rating

Sheraton Wilmington South Hotel, New Castle

Hotel Info: 855-239-9480

from $118
  • Deluxe Suite
  • Club Junior Suite, Business Lounge Access
  • Junior Suite, 1 King Bed
  • Traditional Room
  • Junior Suite
  • Deluxe Suite, 1 King Bed
  • Traditional Room

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Up to 40 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Sheraton Hotel Wilmington
  • Wilmington South Sheraton
  • Sheraton Hotel Wilmington South
  • Sheraton South Wilmington
  • Sheraton Wilmington South
  • Sheraton Wilmington South Hotel
  • Sheraton Wilmington South Hotel New Castle
  • Sheraton Wilmington South New Castle
  • Wilmington Sheraton Hotel
  • Wilmington Sheraton South

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 14 per day

Rollaway beds are available for USD 15 per night

Breakfast costs between USD 10 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Wilmington Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sheraton Wilmington South Hotel, New Castle’s small print

Also known as

  • Sheraton Hotel Wilmington
  • Wilmington South Sheraton
  • Sheraton Hotel Wilmington South
  • Sheraton South Wilmington
  • Sheraton Wilmington South
  • Sheraton Wilmington South Hotel
  • Sheraton Wilmington South Hotel New Castle
  • Sheraton Wilmington South New Castle
  • Wilmington Sheraton Hotel
  • Wilmington Sheraton South

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 14 per day

Rollaway beds are available for USD 15 per night

Breakfast costs between USD 10 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 260 reviews

Sheraton Wilmington South Hotel, New Castle
Excellent4.0 / 5
Our stay was for two nights and our room was not cleaned after the first day. When we let the front desk know, all they did was send up a couple of fresh towels. Our wet towels were smelly since we had expected them to be picked up. Part of staying in a hotel is the pleasure of having a fresh room when you return from your adventures in the area. In the hallway, people's room service dishes remained in the hallway for a full 24 hours! Gross!
2 night family trip
Sheraton Wilmington South Hotel, New Castle
Excellent4.0 / 5
Everything was great. What you see is what you get. Our only complaint was the noise. There was an event during the evening and there were crowds of drunk people making noise and slamming doors until 3am.
2 night romance trip
Sheraton Wilmington South Hotel, New Castle
Good3.0 / 5
Airport hotel
Glad we only stayed overnight and less than 12 hrs. We pulled in at 12:00 am and there was this car that was right in the middle of the driveway that there would have been no way for us to pull in. The evening staff needs customer service training specially since they will be facing travelers who are exhausted from their trips. Carpet in rooms were dirty including common areas. The air conditioning went on and on so the noise makes it hard to sleep. Ok airport hotel. For overnight trips as lay over
1 night business trip
Sheraton Wilmington South Hotel, New Castle
Good3.0 / 5
Cleanliness/Service
Our room appeared like some maintenance work wasn't completed on the ceiling and in the bathroom around bathtub. Your housekeeping staff needs improvement. No bag's line the garbage cans, finger prints all over the door of the bedroom. Otherwise room service, check in and breakfast staff was very efficient and courteous.
2 night romance trip
Sheraton Wilmington South Hotel, New Castle
Outstanding5.0 / 5
Mostly Good
Came to DE to visit the casino, play a little online poker and relax in general. Our visit was highly successful in that regard. What didn't go so well was the breakfast that we ordered. Close to cold oatmeal and a basket of very cold starches. No fruit. At least that didn't make us pay for it.
1 night romance trip

See all reviews

Sheraton Wilmington South Hotel, New Castle

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