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Hotel Phoenix, Zagreb

4-star4 stars
Sesvetska cesta 29Zagreb10 360Croatia

4-star hotel in Sesvete with 2 indoor pools, spa
  • Free WiFi and free parking
Very Good8.0
Breakfast
Tasty breakfast
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Location
Location is ok
60See all 60 Hotels.com reviews
From 215 reviewsTripAdvisor Traveller Rating

Hotel Phoenix, Zagreb

from $60
  • Deluxe Double Room
  • Classic Double or Twin Room
  • Romantic Room (Free use of Wellness & SPA)
  • Superior Double or Twin Room
  • Superior Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle within 5 km *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Number of indoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Winery attached
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 10760
  • Conference space size (meters) - 1000
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1996
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Phoenix Wellness and Spa has massage/treatment rooms. Services include sports massages, massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna and a spa tub.

Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Maestro - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Hotel Phoenix, Zagreb’s small print

Also known as

  • Hotel Phoenix Zagreb
  • Phoenix Zagreb

Policies

Children under 10 years old are not allowed in the swimming pool or spa tub without adult supervision.

Children under 10 years old are not allowed in the spa without adult supervision.

Transfers via airport shuttle are required and must be arranged at least 24 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: HRK 8.00 per person, per night for adults; HRK 4.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Late check-out can be arranged for an extra charge of HRK 185

Buffet breakfast is offered for an extra charge of HRK 75 for adults and HRK 75 for children (approximately)

Airport shuttle service is offered for an extra charge of HRK 150 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Phoenix, Zagreb

Landmarks

  • Ban Jelacic Square - 7.6 mi / 12.3 km
  • Archaeological Museum - 7.8 mi / 12.5 km
  • Zagreb Cathedral - 8 mi / 12.9 km
  • Ethnographic Museum - 8 mi / 12.9 km
  • Croatian National Theatre - 8 mi / 12.9 km
  • Mimara Museum - 8.3 mi / 13.3 km
  • Technical Museum - 8.3 mi / 13.3 km
  • Mestrovic Studio - 8.6 mi / 13.9 km

Getting around

  • Zagreb (ZAG) - 18 min drive
  • Zagreb Sesvete Station - 19 min walk
  • Zagreb Sesvetski Kraljevec Station - 7 min drive
  • Dugo Selo Station - 11 min drive
  • Free self parking
  • Free RV, bus, and truck parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Recent reviews

Very Good 8.0 From 60 reviews

Hotel Phoenix, Zagreb
Exceptional10.0
Nice value deal. Nice wellness center.
nice hotel, everything is wonderful. Especially we enjoyed wellness center - spa and massage. However, it locates little bit far from city center, abd we miss coffe pot.
A Traveler, us1 night family trip
Hotel Phoenix, Zagreb
Poor2.0
I wouldn't recommend it
There were ants in our room. The shower was draining very slow, almost clogged when we got there, we call the hotel reception 3 times and still no fix. The room is not clean, carpet smells.
A Traveler, us2 night trip with friends
Hotel Phoenix, Zagreb
Exceptional10.0
A Sweet Retreat and Spa
The Hotel Phoenix has big plans for an entire area in Zagreb..and they are on their way to making it happen. We found the hotel easily and enjoyed the room, the staff and the spa (which is included free). The spa has an endless pool for swimming, a massaging Jacuzzi, and a sauna. There is a fee for the Tanning bed. The breakfast was a "cook-to-order" meal and was fabulous. The staff could not have ben better and more kind. We also chose to eat dinner at the hotel the day of our arrival and were served so well by the waiter and the food was wonderful. I would highly recommend this hotel
Mark, usRomance trip
Hotel Phoenix, Zagreb
Exceptional10.0
Cosy and enjoyable hotel
Room was fantastic and large. Hotel also falls under the same catagory. However there are not 2 pools and a hot tub, there are 2 hot tubs. One of which is on its own, the other is half hot tub, half current pool.but it was still relaxing. The ate at the restaurant, there was extremely slow service. We was in there for roughly an hour and 20 minutes, and only had 2 courses, considering we were the only ones in there, it was a little frustrating. There was a vast selection for breakfast, including fresh omelette. Very enjoyable and would recommend
Daniel, gb1 night trip
Hotel Phoenix, Zagreb
Exceptional10.0
Worth a stay
The layout of the room is unusual but looks quirky. The bed was very comfy and the staff were friendly. The train station to Zagreb is a 20 minute easy walk away.
Nicole, gb2 night trip with friends

See all reviews

Hotel Phoenix, Zagreb

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