Located by the sea, Hotel Best Cap Salou offers a family-friendly retreat with a poolside bar and outdoor pool. Treat yourself to a spa massage, unwind on the sun loungers or try your luck at billiards.
Hotel Best Cap Salou is a great choice for your beach stay in Salou. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, an indoor pool, and a fitness center.
All inclusive
All-inclusive room rates at Hotel Best Cap Salou are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
497 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 20 per night)
Height restrictions apply for onsite parking
Onsite garage
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 bars/lounges
Restaurant
Poolside bar
Room service
Snack bar/deli
Traveling with children
Free water park access
Children's pool
What to do
Pool table
Private beach access
Services
24-hour front desk
Tour/ticket assistance
Hair salon
Luggage storage
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 1987
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
An indoor pool
Free water park
Arcade/game room
Full-service spa
Hot tub
Sauna
Waterslide
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Bidet
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs EUR 20 per night
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number HT-000517
Also known as
Best Cap Hotel
Best Cap Hotel Salou
Best Cap Salou
Cap Salou
Best Cap Salou Hotel Salou
Best Cap Salou Hotel
Hotel Best Cap
Hotel Best Cap Salou Hotel
Hotel Best Cap Salou Salou
Hotel Best Cap Salou Hotel Salou
Frequently asked questions
Does Hotel Best Cap Salou offer free cancellation for a full refund?
Yes, Hotel Best Cap Salou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Best Cap Salou?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hotel Best Cap Salou?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Best Cap Salou?
Yes. Self parking costs EUR 20 per night.
What are the check-in and check-out times at Hotel Best Cap Salou?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Best Cap Salou and nearby?
Hotel Best Cap Salou has 2 bars, a spa, and an outdoor pool, as well as a Turkish bath and an arcade.
Are there restaurants at or near Hotel Best Cap Salou?
Yes, there's an onsite restaurant.
Does Hotel Best Cap Salou have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Best Cap Salou like?
Hotel Best Cap Salou is a short 4-minute walk from Cala Font Beach and 12 minutes' walk from Cala Crancs.
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Reviews
Hotel Best Cap Salou Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.4
Location
7.6
Staff & service
7.4
Property conditions & facilities
Popular mentions
Children
Beach
Water park
Restaurant
Reviews
Verified
8/10 Very good
Sep 11, 2025
Clean room lovely beach
Mark
Mark, 5-night trip
Verified
6/10 Good
Apr 20, 2025
It was clean, the staffs were amazing, very friendly.
Luci H
Luci H, 4-night trip
Verified
8/10 Very good
Sep 19, 2023
This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach.
Christina
Christina, 1-night trip
Verified
10/10 Exceptional
May 30, 2024
Amazing
Had an amazing holiday, everyone were so friendly. We’ve just booked again for August.
Michael
Michael, 7-night trip
Verified
8/10 Very good
Aug 1, 2025
This is a very family centred hotel, lots of kids & pools/slides etc for them. Rooms clean & two double beds so good for a family. I was not keen on the restaurant. It was very busy, quite noisy, food not amazing, but did cater for gluten free with bread, cakes biscuits & separate toaster so good for coeliacs. As were the 4 neighbouring restaurants which was nice. If you don’t have kids I wouldn’t recommend this hotel. It’s about 15 mins in a taxi from the heart of Salou so you need a taxi. No prom/walkway to get there other than local roads. A small beach at the rear of the hotel was nice. Overall a nice short 5 night break. If you want more going on this little resort is not for you , you’ll want the bigger resort next door of Salou.
Kelly
Kelly, 5-night trip
Verified
4/10 Fair
Aug 29, 2025
i have been in hotels in different countries but this hotel was very bad experience for me and my family the activities in the hotel is very good specially for kids but the hygiene levels is 0 i was asking 4_5 times until they clean my room i wait two days until the room cleaner came, also there's no laundry in the hotel there's no service that they take your clothes to clean i was shocked, the food was fine but not very good, in the room there's no kettle or any tea or coffee
Marwa
Marwa, 9-night trip
Verified
8/10 Very good
Oct 10, 2023
nice hotel for some days of relaxing.
nice Hotel. and friendly staff.
very good beach on the hotel ground, nice pool and water park
1)
Food in the big buffet is only okay. too much consideration is given to the fact that there are many English people, so almost no Spanish food, but beans, burgers and fries.
you have to be at the restaurant when I opens if you want a nice table and not stand in line to get in.
2).
the hotel lets people reserve sun chairs in the morning without using them, people are stingy and take chairs, tables and parasols and then leave them for several hours.
3).
There is no control at the indoor hot pool in the spa area, so 12-15 year olds make water bombs and spray so there is no peace and it is difficult to be there with small children
Rune Prudholm
Rune Prudholm, 13-night trip
Verified
10/10 Exceptional
Sep 13, 2024
Better than a 3 star hotel. Highly recommended.
Very positive review coming. We are a couple in our 50s and 60s.
Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident.
Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round.
Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment.
We had a daily maid service with beds made and fresh towels and general cleaning.
Stunning views and beautiful sunsets from the beach.
The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only.
Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.
Caroline
Caroline, 7-night trip
Verified
10/10 Exceptional
Aug 4, 2024
All in one place
Jason Enrique
Jason Enrique, 2-night trip
Verified
2/10 Poor
Jun 28, 2024
During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday.
Few cuts and bruises on the water slides.
jean
jean, 4-night trip
Verified
4/10 Fair
Aug 13, 2024
Aparcament impossible
MONTSERRAT
MONTSERRAT, 2-night trip
Verified
4/10 Fair
May 15, 2023
Unpleasant staff
The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive.
Hayes
Hayes, 4-night trip
Verified
4/10 Fair
Oct 12, 2025
Bei der Ankunft im Hotel am Samstag, dem 4. Oktober, wurde ich sehr herzlich empfangen. Das Abendessen war köstlich. Auch das Essen am Sonntag war köstlich. Allerdings konnte ich am Sonntag nicht um eine Zimmerreinigung bitten. Ich musste mich an die Rezeption wenden, aber ab Montag war das Essen schrecklich. Wir vermuten, dass die ständige Wiederholung auf die Schließung des Hotels zurückzuführen ist, da die Kartoffeln nicht frisch vom Vortag waren und die Gerichte mehrmals aufgewärmt wurden. Beim Fleisch gab es überhaupt keine Auswahl. Das gegrillte Fleisch war zäh und nicht zu kauen. Einmal war mir nach dem Abendessen so schlecht, dass ich die halbe Nacht mit Durchfall und Bauchschmerzen im Badezimmer verbrachte. All-inclusive-Getränke (für Männer) waren praktisch nicht verfügbar, nicht einmal die kostenpflichtigen. Wenn etwas ausging, öffnete das Personal weder eine neue Flasche, füllte sie nicht nach oder meldete, dass etwas fehlte. Dasselbe passierte mit Granita-Eis, Pommes und anderen Dingen. Der Wendepunkt kam, als wir beim Abendessen Metallspäne auf dem Teller meiner Tochter fanden! Auf keinen Fall, und nie wieder! Wäre der Strand nicht so nah am Hotel gewesen und es gäbe kein Kinderbecken mit Attraktionen (der Whirlpool war kostenpflichtig), wäre unser Aufenthalt ein kompletter Reinfall gewesen. Wir werden definitiv nicht wiederkommen.
Aleksandra
Aleksandra, 6-night trip
Verified
8/10 Very good
Oct 6, 2025
Vi var i poolen kun enkel gang, da det er blevet kold
Alice
Alice, 13-night trip
Verified
8/10 Very good
Oct 4, 2025
La chambre bien. Le coffre fort ne fonctionnait pas et le refrigerateur n a pas de givreur. pas de glacons pour la glaciere. Pour un voyageur au long cours c est pas ideal. Refrigerateur un peu trop petit...
Le television n a pas de chaine francaise ni canal plus. Pas de journal des chaines .
Un ventilateur solo serait le bienvenu.
Sinon tout le reste ok. Diner et petit dejeuner supers.
Acceuil tres bien avec une personne parlant francais.
yves
yves, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2025
Muy bien, como siempre ! Personal genial.
Muy bien, como siempre. Especialmente el personal. El hotel muy divertído! Comida muy bien también.
CARLOS
CARLOS, 2-night trip
Verified
8/10 Very good
Aug 18, 2025
El parque de agua para los pequeños muy bien, la playa perfecta, falta variedad de comida en el restaurante. Como no reserves el parking con el hotel. Es imposible aparcar, bueno hemos estado ahora y es una locura totalmente.
DESIREE
DESIREE, 2-night trip
Verified
4/10 Fair
Aug 16, 2025
El acceso a la cala una maravilla, el hotel tiene esa baza. Pero por lo demás nefasto: gestión deficiente, mucho ruido en el hotel en general, pero sobretodo con niños correteando por los pasillos, cuya limpieza no es que sea cuestionable, sino inexistente.
El resto de la habitación sucia, manchas en las paredes de origen desconocido, pero certeramente desagradables, arena en el suelo desde la entrada... no hay por donde cogerlo.
Como toque final el enganche donde engancha el pestillo de la puerta roto, dando una sensación de inseguridad constante...
El bufet correcto, variedad y razonablemente bueno, pero sabiendo lo limpio que estaba el resto, no pondría la mano en el fuego.
Una experiencia para aprender.
Barna Daniel
Barna Daniel, 2-night trip
Verified
6/10 Good
Aug 10, 2025
Opinion
El personal de limpieza no da abasto y las habitaciones no están limpias. Pedí un día que me pasaran la mopa y me dijeron que si lo harían, no lo hicieron y tuve que pedirlo en recepción. Masificado. La comida buena. El señor que sirve en el bar de la piscina sin toboganes por la mañana muy amable y profesional, lastima no recordar su nombre. El suelo de las piscinas no es apropiado y resbala mucho para los niños. Personal de animación muy bien.
Nuria
Nuria, 4-night trip
Verified
10/10 Exceptional
Aug 9, 2025
Todo súper 👍
Adriana
Adriana, 3-night trip
Verified
6/10 Good
Aug 4, 2025
Gemiddeld 6/10 voor de aquapark en ligging want
Locatie is perfect!
Hygiene laat de wensen over.
Hotel was overvol, geen plaats te vinden aan zwembad.
Sibel
Sibel, 7-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Ideal para ir en familia. Destacar el equipo de animación y el cariño con el que tratan a los niños, especialmente Gisela que es un amor