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1 room, 2 adults
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Cello Hotel, Patong

3 stars
74/1 Nanai RoadPatongPhuket83150Thailand, 800-491-6126
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2.9 / 5
Comfort
Rather comfortable
Location
Location is ok
Vibe
Vibe is not too good
Amenities
Amenities are not the best
9See all 9 Hotels.com reviews
From 36 reviewsTripAdvisor Traveller Rating

Cello Hotel, Patong

Hotel Info: 866-539-8117

from $25
  • Deluxe Room, 1 Double Bed
  • Deluxe Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-6:30 PM
  • Check-out time is 11:30 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 10 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Cello Hotel Kathu
  • Cello Kathu
  • Hotel Cello
  • Cello Hotel Patong, Phuket
  • Cello Hotel Patong
  • Cello Hotel
  • Cello Patong

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Shuttle transfer per adult: THB 50 (one way)

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Newspaper

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of THB 1000

Rollaway beds are available for THB 500 per night

Cooked-to-order breakfast is offered for an extra charge of THB 120 for adults and THB free for children (approximately)

Airport shuttle service is offered for an extra charge of THB 800 per vehicle (one way)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Spa services on site
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fishing on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Snorkeling on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Cello Hotel, Patong’s small print

Also known as

  • Cello Hotel Kathu
  • Cello Kathu
  • Hotel Cello
  • Cello Hotel Patong, Phuket
  • Cello Hotel Patong
  • Cello Hotel
  • Cello Patong

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Shuttle transfer per adult: THB 50 (one way)

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Newspaper

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of THB 1000

Rollaway beds are available for THB 500 per night

Cooked-to-order breakfast is offered for an extra charge of THB 120 for adults and THB free for children (approximately)

Airport shuttle service is offered for an extra charge of THB 800 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 9 reviews

Cello Hotel, Patong
Poor1.0 / 5
A horrible experience. A nightmare. Never again!
I had a very bad experience during my stay at this hotel. On check-in, I asked the staff at the hotel reception if the room had a safe box. I was told that the room did not have a safe box, but I could use the safe box located at the hotel reception. When I questioned the security, I was told not to worry as there was a 24-hour security camera installed. The next morning I deposited my valuables in the safe box located at the hotel reception, and then left the hotel. I returned to the hotel a few hours later to discover that someone had stolen a significant amount of cash from my safe box. I immediately reported this to the staff at the hotel reception, but they didn't seem to be interested in helping me. I then asked the hotel staff to call the police, but they seemed hesitant. I then walk to the nearest police station where I made a report of the stolen cash. To my good fortune, 2 policeman escorted me back to the hotel. The police reviewed the video footage and noted that the security cameras were switched off for 6 minutes just a few minutes after I deposited my valuables in the safe box and left the hotel. The evidence suggested that an employee of the hotel was responsible for the thief of my money. The manager of the hotel was informed and the money was returned to me. My holiday in Thailand was completely ruined with what I had experienced at the Cello Hotel, where I stayed the last 2 nights of my 2 week holiday. I have nothing other than a bad memory of this hotel.
2 night trip

See all reviews

Cello Hotel, Patong

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