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Polar Star Hotel, Zabljak

4 stars4 stars
Borje bbZabljak84220Montenegro, 800-491-6126
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Good3.6 / 5
Room
Room is all right
Location
Great location
Comfort
Rather comfortable
Service
Fantastic service
18See all 18 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating

Polar Star Hotel, Zabljak

Hotel Info: 866-539-8117

from $67
  • Suite for 2 people
  • Standard Room, 2 Twin Beds
  • Deluxe Bungalow for 6 people
  • Classic Apartment for 2 people
  • Superior Studio, 1 Bedroom, Mountain View
  • Superior Suite, 1 Bedroom
  • Twin Room Single Occupancy
  • Two Bedroom Apartment for 4 people
  • Standard Apartment, 1 Bedroom
  • Superior Villa, 2 Bedrooms
  • Superior Villa, 3 Bedrooms
  • Standard Room, 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Polar Star
  • Polar Star Hotel
  • Polar Star Hotel Zabljak
  • Polar Star Zabljak

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.10 per person, per night for adults; EUR 0.80 per night for guests aged 12-18 years old. This tax does not apply to children under 3 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Spa access (may be limited)
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for EUR 25.00 per night

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Ski storage
  • Spa services on site
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 1
  • Conference space size (feet) - 50
  • Conference space size (meters) - 5
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Minibar
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Polar Star - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Playground on site
  • Rafting on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Polar Star Hotel, Zabljak’s small print

Also known as

  • Hotel Polar Star
  • Polar Star Hotel
  • Polar Star Hotel Zabljak
  • Polar Star Zabljak

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.10 per person, per night for adults; EUR 0.80 per night for guests aged 12-18 years old. This tax does not apply to children under 3 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Spa access (may be limited)
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for EUR 25.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 18 reviews

Polar Star Hotel, Zabljak
Excellent4.0 / 5
Wel appointd hotel in the middle of nowhere
Secluded place in country, albeit just off a main road! No real alternative to eating in hotel restaurant.
2 night family trip
Polar Star Hotel, Zabljak
Excellent4.0 / 5
Very pleasant, rustic hotel
Ideal launching pad for sight-seeing around Durmitor. Breakfast just so-so.
2 night romance trip
Polar Star Hotel, Zabljak
Poor1.0 / 5
Not even in Zabljak! Avoid!
I can't stress enough how much this hotel should be avoided. The map displays it as being in central Zabljak - it's 4km out of town. Imagine our surprise finding that out after a long day travelling to this remote location by public transport! The tourist info booth let us use their phone & the hotel said they'd pick us up so we could 'negotiate' - no one came so after 40mins we got a taxi, costing 5€ (we later got it back). All in all the service was shockingly poor. The manager was indescribably rude, first on the phone and then in person. She spent the first 10-15 mins hiding behind a polite young girl on reception while shouting from the back room. Eventually she came to speak to us but there was no 'negotiation' whatsoever. She admitted this happens a lot but "everyone has a car" (we arrived in town on a bus packed full of backpackers). She also refused to explain why they allow the hotel to be falsely advertised - we explained in the UK this would be seen as fraud. She said she would not be contacting hotels.com to have their info corrected. We asked that the hotel deduct our unforeseen (and un-budgeted for) taxi costs to/from town from our bill but they refused. We cancelled our booking and stayed elsewhere (which they admittedly arranged for us) but only after wasting a considerable amount of time and undergoing a fair amount of stress. Still no idea if they're going to try to charge us for the room as they would not give a straight answer.
3 night trip

See all reviews

Polar Star Hotel, Zabljak

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