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The ASHLEE Heights Patong Hotel & Suites, Patong

4 stars
160/36, Phang Mueng Sai Kor Road, SoiNanai Ruamjai (Nanai Soi 8), PatongPhuket83150Thailand, 800-491-6126
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Good3.7 / 5
Comfort
Rather comfortable
Cleanliness
Clean
Beach
Reasonable beach
WiFi
WiFi system needs upgrading
168See all 168 Hotels.com reviews
From 424 reviewsTripAdvisor Traveller Rating
  • Phuket (HKT-Phuket Intl.) 46-min drive; 23.1 miles/37.2 km
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

The ASHLEE Heights Patong Hotel & Suites, Patong

Hotel Info: 866-539-8117

from $25
  • Superior Room, Bathtub
  • Premier Room, Bathtub
  • Family Suite, 2 Bedrooms, Bathtub
  • Deluxe Room, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Offsite

  • Free beach shuttle

  • Free shopping center shuttle

Also known as

  • Citrus Heights Hotel Patong
  • Citrus Heights Patong
  • Citrus Patong
  • Citrus Heights Patong Hotel By Compass Hospitality Phuket
  • ASHLEE Heights Patong Hotel
  • ASHLEE Heights Hotel
  • ASHLEE Heights Patong
  • ASHLEE Heights
  • The ASHLEE Heights Patong, Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Rooftop terrace
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Citrus Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

The ASHLEE Heights Patong Hotel & Suites, Patong’s small print

Also known as

  • Citrus Heights Hotel Patong
  • Citrus Heights Patong
  • Citrus Patong
  • Citrus Heights Patong Hotel By Compass Hospitality Phuket
  • ASHLEE Heights Patong Hotel
  • ASHLEE Heights Hotel
  • ASHLEE Heights Patong
  • ASHLEE Heights
  • The ASHLEE Heights Patong, Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 168 reviews

The ASHLEE Heights Patong Hotel & Suites, Patong
Poor1.0 / 5
This place is the pits!
Look at the stains! Hotel was not hard to find as the other travelers suggested, but the parking area was horrible. There was water all over the ground and was not drained properly. The reception area had only one guy who didn't speak proper English but was fine. The rooms were of very musty odor, it also reeked of some funny smell. And worse of all, look at the stains on the bed and on the counter top!! We asked for a two bedroom apartment with a king bed in each of the rooms and what we got was a king bed in one and two single beds in the other. We paid 100 USD a night for this and they wouldn't refund us the money even though we complained that their advertising didn't match the actual. They say it was subjected to availability which is not true. All of the two bedrooms apartments are the same. Location was also horrible and away from everything.
3 night trip with friends
The ASHLEE Heights Patong Hotel & Suites, Patong
Excellent4.0 / 5
good
hotel is good but location is not that great or close to the popular places
4 night family trip
The ASHLEE Heights Patong Hotel & Suites, Patong
Excellent4.0 / 5
Nice Hotel
This is a very nice hotel. The rooms are clean, spacious, and confortable. The bathroom is large and has a nice glass shower. There is even a laundry machine in the room. The location is a bit of a walk to the beach, mall or bangla, but Motorcycle rentals are avaiable across the street. They do charge visitor fee's if you book for one guest instead of two.
1 night trip
The ASHLEE Heights Patong Hotel & Suites, Patong
Outstanding5.0 / 5
Good room, Good location, Very nice stay
We stayed for 3 days. The room is really nice and big with many amenities like Washing Machine, Microwave, Fridge and a big bathroom. It was nice to provide bathing robes as well. The hotel management should provide some tissue papers in the room. It was missed and had to buy a tissue box. Good location, about 10 mins from Patong beach and the market. There is a nice massage place in front of the hotel but the appointment should be taken a day advance.
3 night romance trip
The ASHLEE Heights Patong Hotel & Suites, Patong
Good3.0 / 5
Mediocre hotel, not worth 4 stars
Mediocre hotel, pretending to be a 4 star boutique. The only positive was the pool on the rooftop.
4 night romance trip

See all reviews

The ASHLEE Heights Patong Hotel & Suites, Patong

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