All hotels in Surfers Paradise, Queensland, Australia
1 room, 2 adults
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Emerald Sands Apartments, Surfers Paradise

4 stars4 stars
2 Fern StreetSurfers ParadiseQLD4217Australia, 800-491-6126
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Excellent4.0 / 5
  • Spent 4 nights at the emerald sands and loved it!!! The manager was friendly and very…Feb 1, 2017
  • Good location and self contained.Dec 29, 2016
34See all 34 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating

Emerald Sands Apartments, Surfers Paradise

Hotel Info: 866-539-8117

from $137
  • 2 Bedroom Apartment
  • 1 Bedroom Apartment

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-4:30 PM
  • Check-out time is 10 AM
  • Express check-in
The front desk is open daily from 9 AM - 4:30 PM
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation.

Other information

  • No alcohol served onsite

In the hotel

Things to do
  • Outdoor pool
  • Spa tub
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided

Recent reviews

Excellent 4.0 /5 from 34 reviews

Emerald Sands Apartments, Surfers Paradise
Outstanding5.0 / 5
Hidden gem
Fabulous
15 night romance trip
Emerald Sands Apartments, Surfers Paradise
Outstanding5.0 / 5
Cosy and friendly
Frequent traveller and loved this stay. Lovely friendly couple. Cosy room. I stayed for 6 nights then thought I would treat myself and move to a luxury expensive appartment for the last 3, I wished I'd of stayed at the emerald as the view was nicer but that was it. Will definitely be going back to the emerald.
6 night trip
Emerald Sands Apartments, Surfers Paradise
Poor1.0 / 5
Dissapointed
Room was old and dirty, filthy pots in the cupboard, mouldy shower. The room was incrediby hot and stuffy, AC could only be turned on with a key, yet once it was on it was not blowing out any cool air, no AC controller could be found. Asked at reception the nex moring, the owner advised me they don't allow guests to have AC controllers in the roms because peopke break them, so they are all confiscated. After i explained our discomfort, the owenr agreed to let us have the controller. Also, when I asked owner about face washers (lack of), she advised me they don't put any in the rooms because women use them to remove their makeup and this makes them dirty. She did however give us some after I asked. Pool is very small and cold, even ln 30 degree days (it is in a shaded area at the side of the building, so there is little sunlight over the pool. The owners of this busness are quite friendly and we personally had no issues, however the accommodation was definitely the worst we have ever had and not worth anywhere near wha we paid, however being the chrismas/new yea period, I imagine prices were hiked up. Would not stay here again.
6 night family trip
Emerald Sands Apartments, Surfers Paradise
Poor1.0 / 5
WHEN A RESERVATION ISN'T A RESERVATION
I booked this hotel through "HOTEL.COM" print off my confirmation, turn up to the hotel which looked very nice from the outside. Unfortunatly that's all I saw because the hotel had no record of my booking even though I had cofirmation paperwork. The hotel was fully booked out. I then rang "hotel.com" who then over a period of 50 minutes (most of it on hold)tried to find me another room at another hotel without any luck. Seriously they were hopeless. I have had a couple of emails from HOTEL.COM apologising for there being no room available but isn't that why I made the reservation in the first place, to reserve the room. (re Seinfeld hire car episode haha) I received a credit today but will never use this company again.
2 night trip
Emerald Sands Apartments, Surfers Paradise
Excellent4.0 / 5
Graet views.
Great location. Great views. Good facilities. A great week, easily go back.
7 night romance trip

See all reviews

Emerald Sands Apartments, Surfers Paradise

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