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1 room, 2 adults

Fersal Hotel Neptune Makati, Makati

3-star3 stars
No. 107 Neptune Street, Bel Air II, Makati, Manila, Philippines

3-star hotel with restaurant, near A. Venue Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Vibe is not too good

Fersal Hotel Neptune Makati, Makati

from $31
  • Deluxe Single Room, 1 Queen Bed
  • Premium Deluxe
  • Deluxe Double or Twin Room, 2 Twin Beds

What’s around Fersal Hotel Neptune Makati, Makati

Landmarks

  • In Bel-Air
  • Ayala Center - 19 min walk
  • Fort Bonifacio - 38 min walk
  • A. Venue Mall - 4 min walk
  • Greenbelt Shopping Mall - 21 min walk
  • Glorietta Mall - 21 min walk
  • SM Makati - 24 min walk
  • Makati Medical Center - 24 min walk

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 25 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila Vito Cruz Station - 4 min drive
  • Manila EDSA Station - 4 min drive
  • Buendia Station - 21 min walk
  • Ayala Station - 25 min walk
  • Ayala Center Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Working away
  • Business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • Filipino

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Inn Cafe - Onsite café.

Fersal Hotel Neptune Makati, Makati’s small print

Also known as

  • Fersal Hotel Neptune
  • Fersal Hotel Neptune Makati Metro Manila
  • Fersal Hotel Bel Air
  • Fersal Neptune Makati Makati
  • Fersal Hotel Neptune Makati Hotel
  • Fersal Hotel Neptune Makati Makati
  • Fersal Hotel Neptune Makati Metro Manila
  • Fersal Hotel Neptune Makati Hotel Makati
  • Fersal Hotel Neptune Makati
  • Fersal Neptune
  • Fersal Neptune Makati
  • Fersal Hotel Bel-Air Makati
  • Fersal Hotel Bel-Air
  • Fersal Bel-Air Makati
  • Fersal Bel-Air
  • Fersal Hotel - Bel-Air Makati, Metro Manila

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for PHP 650.0 per night

Breakfast costs between PHP 250 and PHP 500 per person (approximately)

Airport shuttle service is offered for an extra charge of PHP 800 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.2 From 52 reviews

Poor 2.0
Great Makat location across from Century city mall
Hotel is quite primitive and looks dingy and stale. It is not computerized and does everything on paper and register books. The bed looked like it had been there since the 70s. The bathroom is still primitive with hot water deliberately turned off and no bidet (water hose). It is a zero star hotel that somehow ended up on Expedia as a 3 star hotel - seriously? For an extremely primitive hotel, they prices are very high. The staff though, are extremely nice, polite and friendly. This is typical of most staff in most hotels in Philippines. It is a low standard hotel for those who think they are getting a good deal. I saw the condition of the hotel and refused to check in and left - yes, it is that bad - and immediately booked a room in the nearby Best Western Oxford Suites. I ended up forfeiting my booking charges which were non-refundable. Yes, I got scammed by Expedia and this atrocious hotel.
Raj, usOther trip
Very Good 8.0
It turned out to be a satisfactory 3-night stay
It turned out to be a satisfactory stay. I was first given an uninspiring room facing the heavy traffic (thus noisy, especially in early morning hours; noisy with noisy motorcycles and ill-oiled jeepneys), otherwise soundproofing could have been sufficient. I was moved the next day to a back-facing room and was immensely better; I was so happy with this move, after which I felt I had a very satisfactory, restful, 3-day stay. The included breakfast was nothing to write home about; just your typical unappetizing filipino "treat" but, luckily, in my case, I had two choices (since I was traveling solo and booked a double room). Given that I took two breakfasts (instead of one) I was also rather satisfied with what I got. Will I book this hotel again? Probably, depending on the rate.
caOther trip
Exceptional 10.0
Great Service
Excellent service received when I check at from the front desk ( Sherry, Faith) and the other 2 guys at the front desk. Daily clean up from the housekeeping fresh towel, Nescafe instant coffee supply. The room has a kettle for you to boil water for coffee or tea & also has a fridge in the room.& also toothbrush, toothpaste soap & shampoo. Thank you from the Security, Bellman, housekeeping & Gino looking after my daily breakfast an excellent service I had received. Will ve back next year.
Leonardo, ca28 night trip
Fair 4.0
No good Regular cheap only for stay
housekeeper clean when wants also no matter if you put the sign on the door The staff aren't cool and look like they don't want to work all the time when you ask about anything Water go out from the shower black brown color always must wait 5- 7mins i make a video but was so long the aire the only thing good
Raul Antonio, phFamily trip
Very Good 8.0
Good place to stay
Check-in was good with pleasant staff. Our room was spacious, with a small table and two chairs, large shower, wardrobes and drawers. The bed was kingsized and suitable for tall ppl like me. We had opted for breakfast to be included but were a bit disappointed with plastic cutlery and cardboard box delivery, tho one day we did get ceramic plates. Location is good - close to night-life, malls, eateries etc. Water was provided on each floor by dispenser. Our first room had no daylight, however we asked and moved to a large window room.
John, gb5 night trip

Fersal Hotel Neptune Makati, Makati

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