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DownTown Guest House, Lisbon

3 stars
Rua 1º Dezembro 33Lisbon1200-357Portugal, 800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Breakfast
Breakfast can be improved
Amenities
Amenities are not the best
164See all 164 Hotels.com reviews
From 96 reviewsTripAdvisor Traveller Rating

DownTown Guest House, Lisbon

Hotel Info: 866-539-8117

from $53
  • Comfort Twin Room, Shared Bathroom
  • Comfort Single Room, Shared Bathroom
  • Deluxe Twin Room, Ensuite
  • Deluxe Double Room, Ensuite
  • Economy Quadruple Room
  • Deluxe Triple Room, Ensuite
  • Family Room (Budget, 8 Guests)
  • Family Room (Budget, 6 Guests)

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 12:30 PM
  • Check-out time is 11:30 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off *

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • DownTown Guest House
  • DownTown Guest House Lisbon
  • DownTown Lisbon

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 15 per person

In the hotel

Food and drink
  • Breakfast (surcharge)
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

In the room

Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 22-inch LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

DownTown Guest House, Lisbon’s small print

Also known as

  • DownTown Guest House
  • DownTown Guest House Lisbon
  • DownTown Lisbon

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 15 per person

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 164 reviews

DownTown Guest House, Lisbon
Good3.0 / 5
The staff was extremely helpful and friendly. The downside. The beds were extremely uncomfortable
4 night family trip
DownTown Guest House, Lisbon
Outstanding5.0 / 5
Piotr rules!
Piotr in the reception made us feel like house guests and spent ten minutes drawing on a city map to suggest things to do and places to go—without us even asking. And everything is _really_ close to this hotel. The only drawback was that our bed was not a double bed but two singles put together.
2 night romance trip
DownTown Guest House, Lisbon
Poor1.0 / 5
Total Bait & Switch - Not What Was Advertised
This very basic property is like an upgraded hostel. Their sign reads "no curfews" and there are lockers inside. Our Deluxe Room confirmation promised bathrobes, premium bedding, cable TV and even a Sleep Number Bed. Our requested 2-single bed room was given away before we arrived, and we were moved us into a room on the 5th floor (no elevator and my friend has major knee issues) as our only other option. The room smelled musty and had leak stains on the ceiling and walls, and mold in the shower. There were no amenities at all in the bathroom--no shampoo, hand towels, bar soap, tissue or even toilet paper--completely bare. No telephone, no bathrobe, no Sleep Number beds. The pillow on each bed was lumpy and the sheets and solitary towels laid on each bed were stained and thread-bare. The room was freezing and drafty—we were given only a small space heater. We fled this room early in the morning and were promised a "better room" for the second night. When we returned again at night, the "better room" had not materialized, and we were "walked" to another guest house, and greeted with the smell of paint fumes. We were put into a room on the 2nd floor that was slightly better than our first night--but still very basic. The TV in the rooms are tiny (16 inches) and there were exactly 5 channels (none in English). The only thing going for this property is the central location and the hard-working staff who carried our luggage up all those stairs and tried to help us.
2 night trip with friends
DownTown Guest House, Lisbon
Excellent4.0 / 5
Two day stay
Great location and price, bathroom needed to be cleaned a little but otherwise the stay was great!
2 night romance trip
DownTown Guest House, Lisbon
Excellent4.0 / 5
Great location
Great location, very friendly.... But no AC and strange room configuration
2 night romance trip

See all reviews

DownTown Guest House, Lisbon

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